DTD Xmas Grand Prix £250,000 GTD 12th-18th December

[TightEnd]

Just had a wholly unsatisfying experience whilst attempting to play tonight. I played the online leg, and when I bust wished to re-enter. I had the holding tank for the live leg tomorrow open to see if any of my friends were playing tomorrow and when I went to re-enter the online leg accidentally clicked the live one.

I got in touch with live support and they basically told me there was nothing there could do. I asked if they could supply me a token to re-enter the online leg and I would forfeit the live entry. They point blank refused and said there was nothing they could do. I know it's only $109 but this has made my blood boil. It seems they have a situation that the software does not allow them to fix but with a little common sense it could easily be resolved and leave me a happy customer playing a fantastic tournament with an opportunity to play at my team's ground on Sunday.

Instead of that, I am angry, frustrated and feel ripped off. Congratulations Party and DTD, you have my entry that I cannot play because of an honest mistake. It will be the last entry Party get off me as I have insta-withdrew my funds and they will no longer be receiving any of my custom.

Apologies for the rant, but needed to get that off my chest.

i can't promise but let me send this to the DTD team (as opposed to party support), see what they say.

if i can help i will

what is your pp username please?

[HutchGF]

It's hutchgf.

Thanks Tighty. It has really infuriated me.

[TightEnd]

It's hutchgf.

Thanks Tighty. It has really infuriated me.

ok, either way i will let you know.

[TightEnd]

Hutch, your ticket is being added back now

please check the account

[HutchGF]

Thanks very much Tighty, I really appreciate your time and effort.

[DropTheHammer]

Hutch, your ticket is being added back now

please check the account

You've done really well getting your ticket back there Hutch. Usually only the poker sites with the very best software/customer service will be kind enough to reverse a 'fat finger' error. Well done Tighty/Party.

[DropTheHammer]

As an aside, is the Norm_Whiteside on the 109 D1 right now, with a monster stack, the ex-United player? He'll be CL Sunday!

[TightEnd]

As an aside, is the Norm_Whiteside on the 109 D1 right now, with a monster stack, the ex-United player? He'll be CL Sunday!

yes, and he is doing a legends Q and A today before play

here is a reminder of the schedule

Click to see full-size image.

[TightEnd]

also today

- Day 2 of the high roller

£550 High Roller gte 25k had 25 entries at 235 casino, buy in to Day 2 for 50BB at Old Trafford 12pm LR 1.20pm

- online day one at 8pm, LRto 9.40pm, the last chance to get to Old Trafford for day 2 tomorrow
 
- the last 50 seat GTD mega sat at 7pm, the last chance to qualify into that online day one

Click to see full-size image.

[Tal]

"So, does anyone have any questions for Norman Whiteside or David May?"

"Hi fellas. Yes, my question is...So I'm in the cut off with KJ. There's a raise and a call in front of me, right, but the kid's been at it all day, you know worra mean, yeah..."

[TightEnd]

http://gppt.poker/live-stream/

live now with ryan spittles for the high roller

[TightEnd]

"So, does anyone have any questions for Norman Whiteside or David May?"

"Hi fellas. Yes, my question is...So I'm in the cut off with KJ. There's a raise and a call in front of me, right, but the kid's been at it all day, you know worra mean, yeah..."

[TightEnd]

flip and goes in full swing

Click to see full-size image.

[TightEnd]

Click to see full-size image.

Click to see full-size image.

[TightEnd]

Click to see full-size image.

Click to see full-size image.