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Poker Forums => The Rail => Topic started by: suzanne on October 16, 2006, 11:19:29 PM



Title: PC help please
Post by: suzanne on October 16, 2006, 11:19:29 PM
My sister after a recent visit got hooked on poker and went home with plans of getting a pc so she could play.

Shes had a bloke in to set it all up with BT Voyager 210 so shes online but it wont let her download any poker sites, she gets so far then it just does not connect to the card room.

With Mikkys help we checked her windows firewall and that seemed to be okay so Im guessing its her router firewall.

Ive tried googling for a few hours now to try and find out how to fix the problem and im tearing my hair out here coz to be honest im not sure what im looking for.

Can anybody help please with either simple intructions or a link to a page that might solve the problem.

Thanks in advance.


Title: Re: PC help please
Post by: ifm on October 16, 2006, 11:21:23 PM
Has she got a 3rd party firewall?
Norton blocks poker sites.


Title: Re: PC help please
Post by: bhoywonder on October 16, 2006, 11:34:27 PM
is it an american pc??


topical joke

i'll get ma jacket


Title: Re: PC help please
Post by: suzanne on October 16, 2006, 11:59:42 PM
Has she got a 3rd party firewall?
Norton blocks poker sites.

shes says no but its not impossible lol

im sure its the router but its been so long since i set mine up i have forgotten what i did


Title: Re: PC help please
Post by: ifm on October 17, 2006, 12:01:47 AM
Has she got a 3rd party firewall?
Norton blocks poker sites.

shes says no but its not impossible lol

im sure its the router but its been so long since i set mine up i have forgotten what i did

Doubtful it's the router, what model is it?


Title: Re: PC help please
Post by: suzanne on October 17, 2006, 12:04:00 AM
Has she got a 3rd party firewall?
Norton blocks poker sites.

shes says no but its not impossible lol

im sure its the router but its been so long since i set mine up i have forgotten what i did

Doubtful it's the router, what model is it?

just got here to tell me all icons and she does have nortons


Title: Re: PC help please
Post by: mikkyT on October 17, 2006, 12:05:31 AM
From what I can gleam from the typical woman non-tech speak...

What is happening is that the installer downloads fine (bsqclientinstall.exe), she runs the executable and the blue screen windows installer gubbins pops up. When it gets to the actual downloading of the meaty content within the installer, it pops up an unable to connect message.

I'm fairly sure that the download is taking place over HTTP which means it probably isn't a hardware firewall and it should just simply work unless there is a software firewall blocking non-registered programs from connecting to the internet.

The Windows firewall "This application is trying to access the internet" message doesn't appear so it can't be that.

Without having some proper tech speak I'm at a loss at what to suggest. Lets hope someone else can take over !


Title: Re: PC help please
Post by: suzanne on October 17, 2006, 12:09:06 AM
She says she gets the little trying to connect..connection failed box


Title: Re: PC help please
Post by: mikkyT on October 17, 2006, 12:10:38 AM
IFM asks the right question woo hoo you've gotten further than I could.

"She doesn't have a firewall".

Mmkay ;)

Tell her to allow applications to connect to the internet in nortons. She might have to right click in icon in the bar next to the clock.


Title: Re: PC help please
Post by: ifm on October 17, 2006, 12:17:15 AM
http://store.bioware.com/help/norton_firewall.html


Title: Re: PC help please
Post by: ifm on October 17, 2006, 12:19:19 AM
http://store.bioware.com/help/norton_firewall.html

This refers to the game Neverwinternights but if you substitute the poker client for it this will work.


Title: Re: PC help please
Post by: suzanne on October 17, 2006, 12:21:25 AM
http://store.bioware.com/help/norton_firewall.html

you little beauty ....but dont go away  :-*


Title: Re: PC help please
Post by: suzanne on October 17, 2006, 12:49:41 AM
shes doing my head in...

she cant find program control..we have

  block IGMP
  stealth blocked ports ...something (ticked)
  permit all except suspected attacks (which is dotted)
  block all (undotted)

does that mean anything?


Title: Re: PC help please
Post by: suzanne on October 17, 2006, 01:18:01 AM
OK my 18yr old has come in from the pub and sorted it in under 5 minutes.

My 18yr old who refuses POINT BLACK to help me with any PC problems.

My 18yr old whos ass I wiped, whos snot I cleaned and whos towels and dirty undies I STILL have to pick of the f**king bathroom floor is now her hero!!!

Hes gone to bed with a parting "you should have just asked look" and im going to find a wall to bang my head off.

Maybe now I can have a game of poker and god help anyone who raises my blinds  ;grr;

Thank you very much Mikky and Ian 

PS If you unblock me I promise to be nice in future  :-*


Title: Re: PC help please
Post by: vegaslover on October 17, 2006, 02:09:14 AM
I had the same problem with all sites except those on Prima!!!
Got rid of Norton and everything has been fine since!


Title: Re: PC help please
Post by: marcro on October 17, 2006, 10:32:25 AM
Get in touch with Nemesis for good advice on this  ;scarymoment;