blonde poker forum

I was considering moving to PokerRoom when Tribeca shuts down.

Now I'm not so sure.

http://www.pokerroom.com/pokah/forum/messageBody.php?categoryID=0&threadNumber=187790&messageNumber=1&pageNumber=1

This post made me chuckle...

as far as i can see the worst thing is taking the money back. fine it wasnt meant to be 19k guarteed. too bad, thats what you paid out. you can't just then go into someone's account and take the money back. i didnt mean to call all my chips on that gutshot, doesnt mean i can go into the guys account and take back what i lost!!

what if they had cashed out their winnings and was enjoying a nice hooker or two. Is a PR rep gonna kock on the door and say "actually, we made a mistake. we want our money back. unfortunately since you bought that girl with our money, we're taking her too"

its all B.S.

It would put me off

Genegod summed it up for me on this page.

http://www.pokerroom.com/pokah/forum/messageBody.php?categoryID=0&threadNumber=187790&messageNumber=1&pageNumber=21 (http://www.pokerroom.com/pokah/forum/messageBody.php?categoryID=0&threadNumber=187790&messageNumber=1&pageNumber=21)

Direct and to the point.

I gave up about page 10, it would of been worth trawling on just for that one post, absolute classic

I am considering making this into a news item on the main site.

Does anybody know what I can and can't say in my article?

I would steer clear of genegod's vocabulary...

That's pretty bad.  If you do sign up, keep your account balance small ;)

Just put something about an "ongoing issue" at Poker Room.

I haven't had time to read the article but I saw the title and my blood started to boil!!!

PokerRoom are completely incompetent - they took 6 weeks to credit a deposit I made (by switch as I recall) to my poker account. It also put me off South Africans.

About a year ago I met a fairly well known Irish player at Walsall who offered me a decent(35%) rakeback deal on Pokapoker which is a skin of Pokerroom. As I had not yet tried this network I decided to set up an account so I registered my details but did not deposit.

A few weeks later I decided to open an account on Full Contact Poker via Daniel Negreanu's site because they were offering some massive freerolls to founder members or some such thing. FCP is another skin of Pokerroom. I registered my details with FCP and I deposited $50 into the brand new account. Now here's the weird bit..

Five minutes later I get a phone call on my mobile from Pokapoker welcoming me to their site and confirming my deposit. I had deposited into FCP and the money went into Pokapoker where I did not have a real money account !!!

I've always been a bit dubious about that network ever since, and they never were able to come up with any kind of explanation.

Is that skin (Pokapoker) still going? I opened an account in very similar circumstances about a year ago. I successfully logged a couple of months ago but failed when I tried last week. I sent an e-mail to support but it got bounced back, I assumed it had folded, I had no money in there so i didn't bother investigating further.

Anyone seen James Browning recently?

I used to play alot on pokerroom but the tournaments went crap after they banned american players. I switched to pokerstars and it's given my game a hell of a boost being up against a better standard of player. I never had any problems with the software or cashing in and out of there but the tournament schedule did get kind of stripped down when they banned the yanks.

I play on Hollywood poker quite a bit and, although I have never had a problem with them, I hear a lot about pokerroom customers having problems. strange really as everything seems to go welle nough for me even though it's on the same skin.

the only issue I have with them is that they aren't too good for notifying when tickets for big freerolls or special (pokerlistings) tourneys have been added to the account and a lot of the freerolls (shitty little 50$ ones) seem to be cancelled when they only have 29 runners. I would assume that 50$ isn't going to bankrupt a pokersite and as they only have 2 of them a day and players need to exchange pokerpoints for it they would always go ahead.

I don't play those games but it would piss me off severely.

I only had this problem once and that tourney was cancelled due to pokerlistings saying there weren't enough players (admittedly only 9 players tried to play a 20k WPT bahamas freeroll...+ 2500 added prizemoney)

I got a phone call from someone at Pokerapoka about 4 or 5 weeks ago. They said they had seen I had register but not played in a while (I actually never did) and seeing whether there was anything they could do to encourage me to play! I said I was at work and couldnt talk and they could call me back on an evening I would talk with them... havent heard anything since.

Hasn't PokaPoker left On-game?

Greetings everyone,

I am the winner of that Pokerroom Christmas $20+2 event last saturday about which you have doubtless heard huge amounts of rumours.  Here is the most brief of summaries on what has happened.

1.  In the tournament registration lobby this tournament was advertised as a 19k guaranteed.  On the front page of the website it also advertised "extra prizes" such as an HDTV for first.  As there were only roughly 200 players signed up, I joined for the huge overlay, as did several others.

2.  I won the tournament and received $3,829.06 and a $2000 HDTV.  Top 40 were paid, and the payouts are still listed on Pokerroom's website as they were that day.

3.  Monday Pokerroom emailed me, said they had overpaid, accessed my account without permission, and deducted $3,400 from my account.  They did the same to 39 other players.  We were all told that we could keep any extra prizes we earned at the FT.  However, they factored in the value of the "extra prizes" when determining their new payouts, meaning they were not indeed extra but paid for by the entry fees of the players, and decided that they would not honor the word "guaranteed."

4.  After a huge outcry from the community and several posts by yours truly on their forums, they announced that each player would receive a $10 tournament entry ticket and each FT player would receive $100.  As I found this unfair to everyone in the event, particularly to those of us who earned large paychecks that day, I posted my discontent.  Shortly after, a moderator contacted me, apologized for the misunderstanding, and told me $2000 would be deposited in my account.  I immediately received $2100.  I informed the rest of the FT about this and they were all told that I did not in fact receive any extra money, and they would be getting only $100 each.

5.  I later contacted support regarding the TV, was told promotions would contact me, and when I asked about the removed funds I was told that they had redeposited the $2100 because they withdrew too much from my account originally.  The next day, however, I received an email from Support telling me that the $2000 was for the TV and not, in fact, an apology or an over-withdrawal as they said to my face.

6.  I wrote a lengthy letter explaining my position to Support (it's on page 59 of that giant forum at Pokerroom).  This morning I received another email from support telling me they will be in touch about the television they owe me.

In short, the security of the online poker world is threatened here.  A major poker site has reneged on its guarantees, falsely advertised the prizes in its tournaments, wrongfully accessed players' accounts and removed funds at its own discretion, refused to pay out as advertised on its tournament page, and generally used every means of deception to keep its loyal customers from getting their due.  The forum we disgruntled players have formed has been repeatedly unstickied and moved to various areas of the site, and at this point multiple moderators have been stripped of their duties and multiple posters on the forum have received 10-year bans.  If we countenance this sort of behavior, then we cannot feel secure deposting our money with these firms.  I urge all of you to communicate your displeasure with this situation to pokerroom, to inform everyone in the online poker community who may also be affected by these transgressions, and to think very carefully about whether pokerroom is the sort of place you feel safe depositing your money.

Thank you for your time and support.

mvzander

Did they break the T's + C's at any point?

Feel free to write as you see it snoops. Trust me.

Poka-Poka changed network recently. James Browning is alive & well, too!

Disgraceful....no one should ever play there again

Its moved to a network (I think its the old Dobrosoft network) along with Full Contact Poker.  You have to download the software again from the PokaPoka website.

Seemed pretty dead both times I logged in to have a look - but that was a couple of weeks ago.  I don't expect it to pick up a lot of traffic though - there doesn't seem to be much publicity about it anywhere.

Sheriff

I agree...completely outrageous. I also don't get that; in this market that has just gotten MUCH more competetive because most sites are now after the same  smaller base of players (IOW Non-Americans) a site like pokerroom would make such a MASSIVE PR blunder. I am sure just paying out the 19k would have been cheaper for them as this will lose them quite a few customers.

I think there's a term that says they must pay out the pay-out that is advertised on the tournament info page.

It has to be false advertising if they don't pay it; players signed up to that event purely because they saw "$19 Guarantee" on the tourney software.

Pokerroom was never high on my list of places to try out, shuffle it into the "No, really, don't bother" pile.

P.S. On a recent note, Tribeca did cancel a $20k Guarantee tourney I think, a month or two back, when a server disconnect meant that only 20 or so people were able to sign up for it. There's a thread on it, somewhere around here.

The difference though, was that the Tribeca tourney was cancelled mid-game and all buy-ins refunded, rather than being allowed to complete - so no prizes were paid out in the first place. The burning issue with the Pokerroom saga is that the tourney paid out to players and then the next day the room took back all the winnings...

I wouldn't pay 20$ to enter a 19$ guaranteed tourney?

AH, the pedant police are out in force.   /:-|

Insert 'k' in appropriate location.

("Sir, Move away from the quote button and put your hands behind your back...." )

:D

Hello again,

Just wanted to let you all know that pocketfives.com, one of the major internet poker forums, has decided to withdraw all advertisements for pokerroom.com until this situation is resolved.  I would hope that all internet poker forums and all online poker players will stand together in this show of support for the players and the community as a whole.

Cheers,

zander

Keep on fighting Michael!!

I know a very high raker on poker room, i shall bring this to his attention.

I think you'll get your money but PokerRoom's reputation may not be redeemable...

what reputation?  ;ifm;

i first started playing on pokerroom back in 2002 when i started playing online poker but only because it was the only site that my steam-powered wind up PC didn't have to download, as soon as i got the money together to treat myself to a laptop so i could download a proper site i've never been back.

Not their only recent cock-up.  This is what happened to a poker friend of mine.

http://www.punterslounge.com/forum/showthread.php?t=37101&page=6

Whilst i can sympathize with the winner of the prize i can easily see where the confusion came about, i mean any time i see that MCFC have won something i'm always very dubious!!  ::)

I hate this sort of treatment of players. Not only are they screwing them over by advertising the comp as a 19k guarantee and then dipping into accounts to take their money back, but they're also ignoring emails and failing to respond to the complaints.

Hopefully, this will make a difference of some kind, even if it is only minor.

http://www.blondepoker.com/index.php?q=node/6378 (http://www.blondepoker.com/index.php?q=node/6378)

This is totally unbelievable, the pokeroom thread is over 70 pages long now (click link in Snoopy's report)

After my experience 6 months ago it is totally believable to me. There's a fine line between incompetence and fraudulent behaviour - I didnt have a big enough voice to find out which side mine was - I hope these people get some good answers.

Ideally the thing folds and people responsible have a horrible New Year. I guess I'm a bad person!

Great Article - even-handed, fair, & devestating for Poker-Room.

Is there nobody out there who has james's phone number. Could do with a comment from him on this I feel.

When I first won a supersat online a couple of years ago on betfair for St Maarten there were just 38 runners at £35 each with the first prize being an $8500 package. I emailed them the day after and really didn't expect them to honour the package, I didn't see how they could. They did and the next week there were a lot more runners with everyone i knew in the field (if I could win one after all it must be easy). Quite a few people from Blackpool won seats over the next few weeks and they were all honoured even though it never covered the cost of the package. Last week there was another sat for 2 guaranteed packages to the Aussie Millions and it needed around 80 runners to break even, again there were only 43 (if memory serves me right) and again the prizes were honoured. In my eyes if it is a guaranteed comp they should have to honour the prizes offered. If they don't nobody should play there anymore. Vote with your feet guys because this is a disgrace, its hardly like there isn't plenty of other sites out there.

Thank you. I scrapped the fist one I wrote, wanted to get it right.

The difference here, however, is that Pokerrom didn't mean for it to be a 19k. Someone fecked up though and put up the wrong tourney info.

It shouldn't make a difference though. If the tournatment lobby says it's a 19k guarantee and these are the prizes that are going to be paid out, then, as you quite rightly said, they should honour that advertisment, whether it's a mistake or not.

IMO the really big no no here is going into someones account without permission.

That's the lowest of the low.

If they had canceled it mid comp then i think that would have been fine, after the event is a bit much though.

That's the greatest Quailty Control Test on Earth - paying your bills when you get it wrong.

A Freudian slip there snoops - "scrapped" & "fist".....!

Read through their forum and found out they've sacked at least two of their 'player mods' for stickying the thread and standing up for their fellow players.

I hear it's more than one. One guy even said he had his chat banned for bringing up the topic in the lobby.

-pokerroom is a disgusting site. I tried to deposit $1k for the pokerroom grand tourney, and it was debited from my neteller account seven times, and only $1k hit the pokrrooom account. Took me 3 months to get my money back. scumbags

To both bring this matter to your attention once again and draw your eyes to the following article...

http://www.blondepoker.com/index.php?q=node/6409 (http://www.blondepoker.com/index.php?q=node/6409)

I am happily going to bump this thread.

Write on Snoops!!

well deserved bump there

As major scandals go, this one is pretty half-assed.

So there's a massive 300% overlay in a comp. Does everyone who enters one of these mega valooo comps truly believe that "guaranteed" actually means guaranteed? Are we all really disillusioned now?

I'm not.

Yeah the poker site went about things the wrong way, dipping into everyones account to get the money back. If someone gives you £10k on a Monday though, then punches you in the face and takes £9k back on Tuesday, does the world really have to care that much?

It is nice to see the internet being used as an equlizing medium though.

You've been wronged, you reach thousands of people who shame the people involved into righting that wrong.

My worry is that I have to read 300 copycat threads next month, minor grievances being "outed"

No change there then

I don't know tank, but if it doesn't, it should.

Man you're right that's a big worry. I'm gonna have to add it to my long list of things to worry about and it's going to be somewhere near the top of that list I tell ya. I don't have enough hours in the day as it is with all the things I have to worry about and now I've got to read 300 extra threads a month about people's minor grievances. How inconsiderate of these people. Don't they realise that I have a million and one other things to do without having to read about the little problems they're having with internet gambling sites.

If only they would ban these poker forums, I'd be rich I tell ya!

Bastards.

With all the toungue in cheekiness going on, people are going to start talking.

awesome post.

Another person who really ought to read "how to win friends and influence people"

http://forumserver.twoplustwo.com/showflat.php?Cat=0&Number=8642470&an=0&page=0&vc=1 (http://forumserver.twoplustwo.com/showflat.php?Cat=0&Number=8642470&an=0&page=0&vc=1)

but he's a gazilionaire..he doesn't want to be popular ;)

The founder / Owner of Pokerroom replied today on RGP



   
New postPosted: Wed Jan 03, 2007 11:12 pm    Post subject: PokerRoom.Com Founder/Owner Speaks Out    Reply with quote
Copied and pasted from his post to RGP earlier today:

"Ladies and gentlemen, please put down your pitchforks and torches for a
moment and hear me out.

Looking back at the response we have had since running the Christmas
Tournament, we felt it was necessary to provide our players with a
resolution and an explanation to the situation we have encountered.

On December 16th, PokerRoom.com held a tournament advertising a flat
screen HDTV valued at $2,000 and other prizes including PokerRoom.com
merchandise. All promotional information given out to players stated
the above information; players were able to view this in the promo
section, through e-mails, and on the registration page.

Surely we would have mentioned it in our marketing if we had _planned_
for the tourney to have a $19,000 added cash bonus? If we deliberately
wanted to "lure" people in with that cash, as some posters have
suggested, shouldn't we at least have mentioned that sum in our ads?

The fact is that on the day of the tournament, a software glitch caused
the information in our game client to change to read that this
tournament was a $19,000 guaranteed tournament, though all other
promotional and tournament info pages still stated that the
tournament's first prize was a flat screen HDTV valued at $2,000.

After the tournament, our staff discovered the error and attempted to
correct it by removing the sum that wasn't supposed to be there. At
the time it must have seemed like the natural thing to do, just like
they would have _added_ the same sum if it instead had been missing
from the prize pool.

We do realize that there are downsides to this solution, and have since
reconsidered. **We have paid these players in full as of today January
3 and have taken the necessary steps to prevent a situation like this
from happening in the future.** We would like to sincerely apologize to
our affected players for the inconvenience this has caused them.

Personally speaking, however, I must say that I'm a little disappointed
to see so many being eager to jump on the bandwagon of hate, without
first investigating the facts or background of the situation. It seems
that some people just want to read the things that support their
already formed picture of "the big, bad corporation ripping off the
little guy". But things aren't always that black and white in reality.

Over the almost 8 years that we have run PokerRoom.com we have made
mistakes, a lot of mistakes even. But I can honestly say that we have
never deliberately ripped off any of our customers.

Sincerely,
Oskar Hornell
Founder of PokerRoom.com"

Let me just say that I'm glad they paid the players back. I'm not even going to get into it about how he should be groveling for forgiveness and so forth, but I'll give a link to RGP's response (put your protective gear on)

http://groups.google.com/group/rec.gambling.poker/browse_frm/thread/5c98c90526f7cd35/f940ada6216eb4a9?lnk=gst&q=pokerroom.com&rnum=1&hl=en#f940ada6216eb4a9
_________________

Player Pressure Pays.

"Bandwagon of Hate?"

Is that from the people who brought you the "Axis of Evil"?

What next? A "Toaster of Death?"


Actually I'd like to see that.

 rotflmfao

Just for you Flopsy...

 ;tightend;

i want to see he jet ski of power

bump...

http://www.blondepoker.com/index.php?q=node/6629 (http://www.blondepoker.com/index.php?q=node/6629)

Wonder what would have happened if the "error" had set the tourney up on $100k guaranteed and did the guy get his telly?

Did you get the bully for Xmas too>

I got one, bu tslightly miffed it's only got two noiswss

Don't tell cousin thoug, I love it reakky

had one too many ??? or do u just need a better keyboard?

He has STT fever ;)

Is that contagious?

YES !! look at this for evidence .... It took the Contagious to do a proper take ;)

http://www.poker4charity.org/videos/kev&tankuncut.wmv

 rotflmfao rotflmfao

mine makes no noises that i know of. But I did get a key ring with 6 phrases like super smashing great and not another speed boat.