|
Title: Help with laptop Post by: dan on April 10, 2007, 09:25:28 PM Please please please can somebody help me. I was using my laptop perfectly well all day and when i went to put it on tonight i get a message saying 'A disk read error occurred press Ctrl + alt del to restart'.Everytime i do that it just comes the same :-(
Title: Re: Help with laptop Post by: Ironside on April 10, 2007, 09:27:49 PM sound like the hard drives gone or is loose
new drive is needed imho Title: Re: Help with laptop Post by: dan on April 10, 2007, 09:32:34 PM I ran a quick test on hard drive and it said #1 - 07 fail
Title: Re: Help with laptop Post by: Colchester Kev on April 10, 2007, 09:34:36 PM Lap top is like your footy team ... FINISHED !! :D
Title: Re: Help with laptop Post by: dan on April 10, 2007, 09:37:34 PM I only got it at xmas i never took out any warrenty but it came with a years repair warrenty i will be able to get it sorted with that shouldn't i.
Title: Re: Help with laptop Post by: Ironside on April 10, 2007, 09:38:27 PM should do
Title: Re: Help with laptop Post by: marcro on April 10, 2007, 09:59:59 PM Try doing a safe boot up. Power down your laptop, hold down the F8 key and power back up again keeping the F8 key down all the time.
Title: Re: Help with laptop Post by: Jon MW on April 11, 2007, 06:25:54 AM I only got it at xmas i never took out any warrenty but it came with a years repair warrenty i will be able to get it sorted with that shouldn't i. As long as it was from a shop and not a private individual the sale is covered by the Sale of Goods Act. This means that the product has to be fit for the purpose it's intended for and for a reasonable amount of time. The definition of reasonable is vague, but I don't think that a shop would argue that less than a year isn't a reasonable amount of time for a laptop to last before it needs something doing to it. Title: Re: Help with laptop Post by: dan on April 11, 2007, 08:22:57 AM thanks for the replies.
the F8 thing didnt work and it is still not working this morning. I only got it at xmas i never took out any warrenty but it came with a years repair warrenty i will be able to get it sorted with that shouldn't i. As long as it was from a shop and not a private individual the sale is covered by the Sale of Goods Act. This means that the product has to be fit for the purpose it's intended for and for a reasonable amount of time. The definition of reasonable is vague, but I don't think that a shop would argue that less than a year isn't a reasonable amount of time for a laptop to last before it needs something doing to it. Yes it was from a shop, currys infact. I still have the receipt and it was covered by a 12month warrenty so they should repair it. Title: Re: Help with laptop Post by: dan on April 11, 2007, 01:06:51 PM rang them today and they confirmed it is the hard drive that is knackered. they are going to pick it up on friday take it away and put a new hard drive in. they reckon it will take 2 weeks ::) ::)
Title: Re: Help with laptop Post by: ifm on April 11, 2007, 01:25:47 PM It is most likely a software problem than hardware but they will just swap it over under warranty so it doesn't matter.
|