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Title: Computer Help Post by: Pelham Boy on January 15, 2008, 09:42:03 PM I hope this makes sense!
A couple of weeks ago i had some computer problems,which are now sorted and everything works fine. However when i fire up the computer the background is plain white with a message headed 'Active desktop recovery'. It tells me to right click on the desktop,click properties then the desktop tab,and then choose the background i want. But when i right click the desktop i get a message saying 'your system administrator has disabled the display control panel'. Any help how i can fix this would be much appreciated. Title: Re: Computer Help Post by: Ecosse on January 15, 2008, 10:23:09 PM 99% certain this is virus related. (it's changed certain registry settings) Even after the virus has been removed these settings will still exist. Was it a virus ? Try and find out the name of it, that would help on how to clean it totally. Title: Re: Computer Help Post by: ifm on January 15, 2008, 11:13:26 PM What operating system?
Title: Re: Computer Help Post by: Dingdell on January 15, 2008, 11:16:09 PM I keep on getting a blue screen which then tells me there has been a physical memory dump (or something like that) then the computer wont work for a few dya then it turms on good as new. Any ideas?
Title: Re: Computer Help Post by: Pelham Boy on January 15, 2008, 11:22:16 PM What operating system? Its windows xp,if thats what you mean. Title: Re: Computer Help Post by: Bongo on January 15, 2008, 11:26:15 PM I keep on getting a blue screen which then tells me there has been a physical memory dump (or something like that) then the computer wont work for a few dya then it turms on good as new. Any ideas? Note down exactly what it says (or take a (non blurred) photo of it). That will give us a start! Title: Re: Computer Help Post by: M3boy on January 15, 2008, 11:27:19 PM I keep on getting a blue screen which then tells me there has been a physical memory dump (or something like that) then the computer wont work for a few dya then it turms on good as new. Any ideas? Blue Screens are bad news. Back up anything vital - re install. If it happens again, maybe hard drive faliure or memory. What is the error code on the blue screen? Title: Re: Computer Help Post by: Bongo on January 15, 2008, 11:27:58 PM I keep on getting a blue screen which then tells me there has been a physical memory dump (or something like that) then the computer wont work for a few dya then it turms on good as new. Any ideas? Blue Screens are bad news. Back up anything vital - re install. If it happens again, maybe hard drive faliure or memory. What is the error code on the blue screen? Find this out first before doing anything drastic! Title: Re: Computer Help Post by: ifm on January 15, 2008, 11:29:32 PM I keep on getting a blue screen which then tells me there has been a physical memory dump (or something like that) then the computer wont work for a few dya then it turms on good as new. Any ideas? control panel>system>advanced>settings>advanced>virtual memory>change Click "custom size" and change it to 1200, should fix it. Title: Re: Computer Help Post by: ifm on January 15, 2008, 11:30:35 PM I keep on getting a blue screen which then tells me there has been a physical memory dump (or something like that) then the computer wont work for a few dya then it turms on good as new. Any ideas? control panel>system>advanced>settings>advanced>virtual memory>change Click "custom size" and change it to 1200, should fix it. It won't do any harm btw Title: Re: Computer Help Post by: henrik777 on January 15, 2008, 11:33:49 PM I hope this makes sense! A couple of weeks ago i had some computer problems,which are now sorted and everything works fine. However when i fire up the computer the background is plain white with a message headed 'Active desktop recovery'. It tells me to right click on the desktop,click properties then the desktop tab,and then choose the background i want. But when i right click the desktop i get a message saying 'your system administrator has disabled the display control panel'. Any help how i can fix this would be much appreciated. You will need to log in as an administrator to change things by the sounds of it. Copy and paste from another site :- Active Desktop is a feature of Windows that began in Windows 98 that allows the user to store Web content on the desktop. The items that are placed on the active desktop receive feeds from the Internet that update the information as needed. They can also be static Web pages with hyperlinks on the desktop instead of in a browser. For example, a user can add such items as a stock ticker, a news feed, search buttons or weather reports. Active Desktop can host any HTML item, Java applets and ActiveX components. Sandy Title: Re: Computer Help Post by: ifm on January 15, 2008, 11:34:34 PM I hope this makes sense! A couple of weeks ago i had some computer problems,which are now sorted and everything works fine. However when i fire up the computer the background is plain white with a message headed 'Active desktop recovery'. It tells me to right click on the desktop,click properties then the desktop tab,and then choose the background i want. But when i right click the desktop i get a message saying 'your system administrator has disabled the display control panel'. Any help how i can fix this would be much appreciated. You aren't logged on as the administrator, the primary account. If it's a work computer you need to see the IT guy if it's a home PC then you should have another account to log into to change the setting. Title: Re: Computer Help Post by: Pelham Boy on January 15, 2008, 11:39:31 PM I hope this makes sense! A couple of weeks ago i had some computer problems,which are now sorted and everything works fine. However when i fire up the computer the background is plain white with a message headed 'Active desktop recovery'. It tells me to right click on the desktop,click properties then the desktop tab,and then choose the background i want. But when i right click the desktop i get a message saying 'your system administrator has disabled the display control panel'. Any help how i can fix this would be much appreciated. You aren't logged on as the administrator, the primary account. If it's a work computer you need to see the IT guy if it's a home PC then you should have another account to log into to change the setting. Its a home computer. I dont understand when you say i should have another account to log into. Title: Re: Computer Help Post by: henrik777 on January 15, 2008, 11:44:59 PM I hope this makes sense! A couple of weeks ago i had some computer problems,which are now sorted and everything works fine. However when i fire up the computer the background is plain white with a message headed 'Active desktop recovery'. It tells me to right click on the desktop,click properties then the desktop tab,and then choose the background i want. But when i right click the desktop i get a message saying 'your system administrator has disabled the display control panel'. Any help how i can fix this would be much appreciated. You aren't logged on as the administrator, the primary account. If it's a work computer you need to see the IT guy if it's a home PC then you should have another account to log into to change the setting. Its a home computer. I dont understand when you say i should have another account to log into. Try logging off then logging on as administratorin safe mode. If you don't know about that account you'll maybe find there is no password for it either. Sandy Title: Re: Computer Help Post by: ifm on January 15, 2008, 11:45:40 PM I hope this makes sense! A couple of weeks ago i had some computer problems,which are now sorted and everything works fine. However when i fire up the computer the background is plain white with a message headed 'Active desktop recovery'. It tells me to right click on the desktop,click properties then the desktop tab,and then choose the background i want. But when i right click the desktop i get a message saying 'your system administrator has disabled the display control panel'. Any help how i can fix this would be much appreciated. You aren't logged on as the administrator, the primary account. If it's a work computer you need to see the IT guy if it's a home PC then you should have another account to log into to change the setting. Its a home computer. I dont understand when you say i should have another account to log into. There are 2 types of account in xp, administrator and user. Admin has access to all the settings but user accounts can be limited to stop them mucking around too much. Yours appears to be a user account, if so there is an admin account setup that you need to log into. When you turn the puter on do you get a screen that asks which account you want? i.e. Dave, Sally, etc.? Title: Re: Computer Help Post by: Pelham Boy on January 15, 2008, 11:54:08 PM I hope this makes sense! A couple of weeks ago i had some computer problems,which are now sorted and everything works fine. However when i fire up the computer the background is plain white with a message headed 'Active desktop recovery'. It tells me to right click on the desktop,click properties then the desktop tab,and then choose the background i want. But when i right click the desktop i get a message saying 'your system administrator has disabled the display control panel'. Any help how i can fix this would be much appreciated. You aren't logged on as the administrator, the primary account. If it's a work computer you need to see the IT guy if it's a home PC then you should have another account to log into to change the setting. Its a home computer. I dont understand when you say i should have another account to log into. There are 2 types of account in xp, administrator and user. Admin has access to all the settings but user accounts can be limited to stop them mucking around too much. Yours appears to be a user account, if so there is an admin account setup that you need to log into. When you turn the puter on do you get a screen that asks which account you want? i.e. Dave, Sally, etc.? No i dont think so. It just says my name. Title: Re: Computer Help Post by: henrik777 on January 16, 2008, 12:08:17 AM Restart the pc. Presss and hold f8 until you get the screen with some choices on it and load up in safe mode. User name "administrator" and no password. Go into control panel and make the required changes.
Sandy Title: Re: Computer Help Post by: Bongo on January 16, 2008, 12:30:50 AM The easiest way to find if you're administrator or not would be to check the User Accounts settings in the control panel, see what it says next to your name.
Title: Re: Computer Help Post by: Pelham Boy on January 16, 2008, 07:29:44 AM The easiest way to find if you're administrator or not would be to check the User Accounts settings in the control panel, see what it says next to your name. It says that i am the administrator. Title: Re: Computer Help Post by: Pelham Boy on January 16, 2008, 07:39:35 AM Thinking back,i cleared the cache and other things when i had the problems. would this have affected it? Do i have to re set the password?
Title: Re: Computer Help Post by: Ecosse on January 16, 2008, 08:44:30 AM A friend had the exact same problem a couple of weeks ago. It's a virus that has been doing the rounds and has changed registry settings. Look here for a similar virus analysis from the sophos website :- http://www.sophos.com/virusinfo/analyses/trojfavaddc.html#table4 Find out the name of the virus you had or run spybot-sd to see if it will pick up the registry changes. Other method is to create a new user account and login with it but then you lose all your desktop settings, my document locations (these all need reset). Even then it may have infected the registry globally (all users subkey) |