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Title: ParcelFarce Post by: Suited_Jock on February 11, 2008, 12:13:43 PM Are a joke,
Tracking a delivery (home cinema system ftw :) [/brag] should be here today info on their website using tracking number Status: In progress Parcel tracks Date Time Location Tracking Event 11-02-2008 02:50 Edinburgh West Depot Arrived at delivery depot 08-02-2008 19:57 National Hub Sorted in hub Does this mean I will receive it today? tomorrow? next week? ok so I think i'll phone them as I need to be here for the delivery so I phone them up, Oh whats that voice recognition gee swell, especially for me and my scottish accent. So it goes like this her : please say your tracking number me : aitch eh 44 1 etc (HA441...) her you said aitch ee 44 1 is this right? me: no her please repate tracking number me aitch eh 44 1 etc her: you said aitch ee 44 1 etc rinse wash repeat etc oh ffs I give up :/ it will come when it comes i guess. ;frustrated; ;frustrated; ;frustrated; Title: Re: ParcelFarce Post by: matt674 on February 11, 2008, 12:25:59 PM usually the day after the package arrives at the delivery depot - is that the closest delivery depot to where you live?
Title: Re: ParcelFarce Post by: Suited_Jock on February 11, 2008, 12:27:29 PM yip
Title: Re: ParcelFarce Post by: matt674 on February 11, 2008, 12:29:41 PM in that case it should be tomorrow - if they were going to delivery it to you today then the system would already be showing "out for delivery" on their online system
Title: Re: ParcelFarce Post by: Suited_Jock on February 11, 2008, 12:38:28 PM just arrived lol
Title: Re: ParcelFarce Post by: boldie on February 11, 2008, 01:58:54 PM so actually..Parcel Force are very good?
Title: Re: ParcelFarce Post by: matt674 on February 11, 2008, 02:03:35 PM obviously not - delivery next working day before noon
shocking standards, need to be improved.......... Title: Re: ParcelFarce Post by: boldie on February 11, 2008, 02:05:43 PM obviously not - delivery next working day before noon shocking standards, need to be improved.......... Before noon in the civilised world..this is in Scotland. Title: Re: ParcelFarce Post by: doubleup on February 11, 2008, 02:41:09 PM me : aitch eh 44 1 etc (HA441...) her you said aitch ee 44 1 is this right? "A for apple" It easy communicating with foriegners if you have a bit of patience. Title: Re: ParcelFarce Post by: AndrewT on February 11, 2008, 02:45:25 PM me : aitch eh 44 1 etc (HA441...) her you said aitch ee 44 1 is this right? "Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaay" (http://img31.photobucket.com/albums/v93/hooverh/myfairlady32grayscale.jpg) Title: Re: ParcelFarce Post by: doubleup on February 11, 2008, 02:58:54 PM me : aitch eh 44 1 etc (HA441...) her you said aitch ee 44 1 is this right? "Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaay" (http://img31.photobucket.com/albums/v93/hooverh/myfairlady32grayscale.jpg) You do know that Carl and Carol are indistinguishable in a Scottish accent.. Title: Re: ParcelFarce Post by: Suited_Jock on February 11, 2008, 04:39:04 PM me : aitch eh 44 1 etc (HA441...) her you said aitch ee 44 1 is this right? "A for apple" It easy communicating with foriegners if you have a bit of patience. It was an automated telephone system ie her was a computer. I was told not to use phoentic alphabet just single letters as per a normal conversational tone :P Title: Re: ParcelFarce Post by: Suited_Jock on February 11, 2008, 04:39:59 PM obviously not - delivery next working day before noon shocking standards, need to be improved.......... Was actually sent out on the 8th but I was told it would arrive today... Online tracking not worth the monitor screen its printed on, not like UPS who have fantastic online tracking. Title: Re: ParcelFarce Post by: matt674 on February 11, 2008, 04:56:13 PM obviously not - delivery next working day before noon shocking standards, need to be improved.......... Was actually sent out on the 8th but I was told it would arrive today... Online tracking not worth the monitor screen its printed on, not like UPS who have fantastic online tracking. which is next working day by noon which is what your online printout told you and exactly what they promised you - which is why i'm not sure where the "farce" bit comes in. with the automated robot systems all you do is press one of the buttons on the phone and it cuts out and puts you thru to operator. Title: Re: ParcelFarce Post by: boldie on February 11, 2008, 08:06:21 PM obviously not - delivery next working day before noon shocking standards, need to be improved.......... Was actually sent out on the 8th but I was told it would arrive today... Online tracking not worth the monitor screen its printed on, not like UPS who have fantastic online tracking. which is next working day by noon which is what your online printout told you and exactly what they promised you - which is why i'm not sure where the "farce" bit comes in. with the automated robot systems all you do is press one of the buttons on the phone and it cuts out and puts you thru to operator. he's lucky cus ussually "next working day" in Scotland means "when we have to go sign on again" |