|
Title: Grovesnor make me sick ! Post by: TheJumper on February 26, 2008, 04:42:15 AM Ive been playing poker In their casinos over a long period of time including many festivals. Ive taken a break from poker in the last year playing a lot online and rarely in the casinos apart from apx 5 festival events. I havn't walked into a grovesnor for 4 months but fully plan to go back into poker. Now imagine my feelings when I get the letter through the post banning me from all their and other company's casinos for life! No reason, No right of appeal utterly sick. Title: Re: Grovesnor make me sick ! Post by: Indestructable on February 26, 2008, 06:34:56 AM Any connections with one of their competitors? :dontask:
Title: Re: Grovesnor make me sick ! Post by: boldie on February 26, 2008, 08:39:13 AM Any connections with one of their competitors? :dontask: what he said... Title: Re: Grovesnor make me sick ! Post by: turny on February 26, 2008, 12:22:02 PM interesting please tell us more
Title: Re: Grovesnor make me sick ! Post by: Card_Shark on February 26, 2008, 02:02:13 PM Now imagine my feelings when I get the letter through the post banning me from all their and other company's casinos for life! You must have some idea why this happened? Title: Re: Grovesnor make me sick ! Post by: doubleup on February 26, 2008, 03:01:18 PM Ask for a copy of the information they hold on you under data protection disclosure rights. Title: Re: Grovesnor make me sick ! Post by: tikay on February 26, 2008, 04:43:01 PM With respect, it's difficult to imagine they did this for "no reason". You are a Client, they want Clients, so one assumes they have reasons. They don't have to give a reason - which grates, obviously - but are you saying you really have no idea why this happened? If so, that'd be very odd. Title: Re: Grovesnor make me sick ! Post by: ihatethevic on February 26, 2008, 04:55:04 PM Ive been playing poker In their casinos over a long period of time including many festivals. Ive taken a break from poker in the last year playing a lot online and rarely in the casinos apart from apx 5 festival events. I havn't walked into a grovesnor for 4 months but fully plan to go back into poker. Now imagine my feelings when I get the letter through the post banning me from all their and other company's casinos for life! No reason, No right of appeal utterly sick. Ive worked for Grovesnor for 10 years now and in all that time no one has ever been banned " for no reason". This is usually what they tell their friends or anyone who will listen. I'm not saying they are right in banning you, I have no idea about the reason behind it but there is a reason. Kevin Title: Re: Grovesnor make me sick ! Post by: Claw75 on February 26, 2008, 06:19:20 PM If you honestly have no inkling as to why you have been banned and no explanation has been offered, then I don't think there's any harm in asking for one.
Title: Re: Grovesnor make me sick ! Post by: TheJumper on February 26, 2008, 11:09:08 PM interesting please tell us more Unfortunately I cant, I don't have anymore to tell and this is the problem. I have been a member of these casinos for a long time and although I don't really gamble other than using their cardrooms I don't see any basis for being barred. What makes this situation 20x worse is the fact they have obviously posted my ban to other casinos in the hope they follow suit. letters have been sent to the casino and head office but I don't hold my breath. Title: Re: Grovesnor make me sick ! Post by: Hairydude on February 26, 2008, 11:11:07 PM A case of mistaken identity maybe??
Title: Re: Grovesnor make me sick ! Post by: celtic on February 26, 2008, 11:13:50 PM Very bizarre.
Title: Re: Grovesnor make me sick ! Post by: ifm on February 27, 2008, 12:07:18 AM My pal put a bottle of beer on the floor at walsall and was banned from every grosvenor for life.
Title: Re: Grovesnor make me sick ! Post by: TightEnd on February 27, 2008, 12:10:33 AM have you, a wife or a mother/father/other relative on your behalf asked for you to be taken off a grosvenor mailing list in the last few months?
amazingly, this can lead to a chain wide ban Title: Re: Grovesnor make me sick ! Post by: RED-DOG on February 27, 2008, 12:23:55 AM My pal put a bottle of beer on the floor at walsall and was banned from every grosvenor for life. They glued me to a yak! Title: Re: Grovesnor make me sick ! Post by: Longines on February 27, 2008, 12:27:12 AM They glued me to a yak! I think you'll find his name is actually Zac... Title: Re: Grovesnor make me sick ! Post by: doubleup on February 27, 2008, 03:05:38 PM have you, a wife or a mother/father/other relative on your behalf asked for you to be taken off a grosvenor mailing list in the last few months? amazingly, this can lead to a chain wide ban I assume that this is a cock-up rather than petulance i.e. mis-interpreting the request as some sort of self exclusion? Title: Re: Grovesnor make me sick ! Post by: TightEnd on February 27, 2008, 03:25:17 PM have you, a wife or a mother/father/other relative on your behalf asked for you to be taken off a grosvenor mailing list in the last few months? amazingly, this can lead to a chain wide ban I assume that this is a cock-up rather than petulance i.e. mis-interpreting the request as some sort of self exclusion? I know of two people who've been excluded after their Mrs asked for the junk mail to stop "take us off mailing list" pls etc etc I assume cock-up Title: Re: Grovesnor make me sick ! Post by: Indestructable on March 16, 2008, 07:52:24 AM So TheJumper, any news? ;popcorn;
|