blonde poker forum

OK, I wanted to buy a really nice poker table for my flat, so I looked around the internet for companies that would build me a nice table and deliver it to the Isle of Man (finding both was difficult).

I stumbled across GQ Poker (www.gqpoker.co.uk). I hadn't heard of the company before, but their eBay store had excellent feedback and they were prompt and professional in replying to my emails. I'm not a paranoid sort of person, so I had no reason to doubt them.

After a bit of discussion via email, I sent my order along with a 50% deposit (£313) on the 7th Feb. From this point, things go downhill. The next I hear from them is on 26th Feb, when after some prompting by email they confirm that they have received my deposit and ordered the materials in.

According to them the table should take 2-3 weeks to complete. However it's now been two and a half MONTHS since I sent my deposit. GQ Poker have not responded to my emails and I haven't heard a peep from them since February.

Worryingly, both phone numbers I have for the company do not work. The one listed on their website, 07877 694309, gives me the message 'The number you have dialled cannot accept this call'. The other one I have, 01622 892140, plays the message 'This number does not receive incoming calls'.

Does anybody out there have experience with this company or have any alternative contact details for them? Is anyone acquainted with George Dyke, the representative I was talking to via email?

Did I just get scammed out of £313? If so, how easy do you think it will be to recover that money?

If you bought it via ebay and they had the secure symbol next to their shop name, then you can recover the loss from ebay (or most of it).  Have to file a complaint with them and see how you get on.  Hope it gets sorted for you.

ill email them looking for a table if they get back to me ill let you know

Thanks guys - unfortunately the custom tables are not in their eBay shop so I bought from them directly. I also made what is in retrospect a really huge mistake, and sent them a bank transfer for the deposit.


That would be fantastic - thanks for your help.

This sounds ugly, hope you get it sorted somehow!

He's a regular poster here :-

http://www.scottkeen.com/forum/

Username GQPoker.   From his posts he seems legit and work he's shown here is pretty smart.

Hope all works out okay.

If they are still trading on Ebay, they must still be in business & not done a complete runner with your dosh (I hope). You should be able to contact them through there Ebay shop.
If you have an address you might be able to trace a phone number, if they had changed it.
Hope it all works out ok.

Still on Ebay but selling only one low cost item. Also, they have only had a couple of feedbacks since November(iirc) last year - with the last being in January, not very encouraging. 

I think u can kiss the £313 goodbye


I hope I am wrong

£616 for a poker table you were robbed in the first place!

i really do hope you get sorted but i to fear the worst.

have you not got some sort of comeback on your bank account for fraudulent activity etc?

Have sent email asking for top end tables, will let you know of any reply

At the beginning of January I came 3rd in a tournament on Ladbrokes - my prize was a poker table. From the correspondence received I worked out it was coming from GQ Poker (name on the images, cross reference with Google etc).

I too was told it would be two or three weeks for delivery. That turned into end of Feb. It finally turned up a couple of weeks ago.

Delivery was finally arranged by Initial Poker Ltd (www.initial.uk.com) - maybe worth giving them a call to see if they have a contact number for GQ? I spoke to a Jon Reuben.

HTH.

hi alex I just got this reply from gq there's a phone number hope you get your money or table mate.

Hi Mr Clark,

 

Thank you for your interest in our tables. We can certainly provide you with tables and chairs.

 

We can custom print onto felt using dye-sublimation which means we take a white cloth and deep dye a design including a background colour into the cloth. This is the best process available as it ensures a great finish, no interference with cards and chips (like traditional printing techniques) and also that the design lasts the life of the cloth in full glory.

 

We can also provide a full design service. Did you have in mind what type of design you would go for?

 

Pricing depends on the type of tables and chairs you are after but we can certainly offer a 10% discount on a large order. We would then also look to offer a further discount on any future orders.

 

I have attached our catalogue for you to look at but If you would like to let me know what type of table you are after I can put together some ideas and a quote.

 

If you like to discuss anything in more detail please let me know your number and I can give you a call.

 

Many Thanks,

 

George Dyke

GQPoker.co.uk

Custom Built Pro Gaming Tables and Accessories

 

t: 01622 892 140 |  e: sales@gqpoker.co.uk | w: www.gqpoker.co.uk

GQPoker, Unit 6, The Coal Boiler House, At Ringles Nursery, Grigg Lane, Headcorn, Kent, TN27 9LY

That's the same phone number as was mentioned in OP. 

well spotted did'nt notice that i'll send another email and fet him to call me.

i know this does not help but fullhouse trading who have an ebay store are great for tables and chips cards etc we got two Webber tables for our home games only about £200 great quality

update alex?

First of all, thanks to all who have helped with this so far - I really appreciate it.

I was away over the weekend so didn't get a chance to follow up, but I went to my bank today to ask for advice on what to do next.

They advised me to threaten legal action and to contact the police and the Office of Fair Trading if I didn't get a satisfactory result. So I have sent GQ Poker an official notice today (by post and email) giving them until May 7th to refund my money or deliver the table. After that I will do as my bank suggests.

Wish me luck!

PS. Rather satisfyingly, googling 'GQ Poker' now returns my cross-posted thread on The Hendon Mob forums as the third result. I hope this will warn others off this company in future.