Title: A Rare thing indeed - praise for a Casino Chain Post by: tikay on November 28, 2005, 04:31:17 PM I've warmed more & more to Grosvenor Casinos, but not for the reasons you may think.
I belong to the "a smile is free, & goes a long way" school. It may be that I just never noticed it before, but more & more, I notice the Receptioinists at Grosvenors are bright & cheery - in particular at Walsall, Blackpool & Luton. Wish I could say the same for those at The Vic, but maybe that's just me. Here's Liz, from Walsall - how about that for a smile? And always "how are you", etc. Lovely. Exactly the same at Blackpool & Luton, to be fair. If only Coroprate Suits realised just how much a cheery smile does in PR terms. [attachment deleted by admin] Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: booder on November 28, 2005, 04:37:32 PM couldnt agree with you more tikay......i have spoken to three receptionists and two cash desk ladies today and without exception they have been very polite ,friendly and helpful.....
Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: tikay on November 28, 2005, 04:39:43 PM ...and the Cardroom Supervisors are pretty impessive too. Yogi at Blackpool, Carmel & Helen at Luton, Dani & Zak at Walsall, & this time I CAN include The Vic - Jeff & Jo & the other guy (sorry, forgot name) are just superb at their job. Not one of them EVER raises their voice, but they have excellent social skills, & have everyone's respect. And the moment anyone gets out of line, they get banned. Respect. Before anyone gets the wrong idea - no, blonde do not have any commercial affiliation with Grosvenor. Here's Dani, from Walsall. Not sure what's going off here, though. [attachment deleted by admin] Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: TightEnd on November 28, 2005, 04:41:04 PM It's their audition to be the backing dancers for the reformed Take That
tikay is right time for a picture of dina Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: tikay on November 28, 2005, 04:54:12 PM Well while I hunt for a Dina pic, here's a nice chap from Walsall. She had handlebars yesterday, gulp......
[attachment deleted by admin] Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: Colchester Kev on November 28, 2005, 05:02:11 PM That bloke sat next to her ? aint he the one off the "ive got your number" adverts :)
Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: Ironside on November 28, 2005, 05:50:17 PM tikay the receptionists i have dealt with at the vic have been great as have the receptionist at all the grosvenor casino's i have attended, you forgot to mention brian and steve from the vic, brian is the older version of steve and both do a wonderful job of insuring i can get to and from the table during breaks and if i need a pits stop
or bust out Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: kentishman on November 28, 2005, 06:34:22 PM Hi Tikay,
It costs nothing to give a smile, and yes ref the Vic smilimg has always been a problem for the staff there. Good to meet you yesterday at Studentsv Pros, wont put the result up; leave that to you, if you dare. Hope to meet you again soon at some poker venue. Regards Roy Houghton Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: Sheriff Fatman on November 28, 2005, 09:28:39 PM That bloke sat next to her ? aint he the one off the "ive got your number" adverts :) My first thought was "rumours of John Holmes' death appear to have been greatly exaggerated!" Perhaps I should be worried? Sheriff Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: tikay on November 28, 2005, 09:45:36 PM Oh yes, BRIAN & STEVE, those are the two names I forgot, from the Vic. Good guys, both of them. As to Kentishmans reference to a Students v Pros challenge yesterday, I'd quite forgotten about that, I'm so tired. I'll write up the details shortly. Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: snoopy1239 on November 28, 2005, 10:26:16 PM Dani and Zak have proved to be a really great team in the cardroom.
Plus, they're nice blokes too, which always helps. :)up Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: Trace on November 29, 2005, 10:14:33 AM Yes, very nice blokes by the looks of the pics...
;) Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: anyonegotthisone on December 01, 2005, 03:50:08 PM Well, all I can say is thanks!
as the title of the post says, it is a rare thing indeed to hear such nice comments; I seem to spend most of my life dealing with t'other type! I will print out a copy of this tread and pass it to the staff you mentioned. They do work hard, long, unsociable hours and they deserve the recognition. On this subject, don't you think the management at Walsall are great as well? ;D Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: smithy69 on December 01, 2005, 04:01:25 PM THAT BLOKE IN THE PIC IS DEF ''Straight through 118''
Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: the rock on December 01, 2005, 06:03:06 PM ANYONE who gets out of line is banned. I dont think so Tikay.
Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: ifm on December 01, 2005, 06:26:16 PM ANYONE who gets out of line is banned. I dont think so Tikay. What actually happened? I have heard a few versions now, could you PM me? Unless you think i'm beiing cheeky :) Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: foxy_minx26 on December 02, 2005, 12:52:08 AM Okay you have praised the receptionists and cardroom supervisors yeah they do a great job but what about all the lovely dealers who have to sit there and put up with all you poker players for hours on end lol ;)
Surely we deserve a mention aswell ;D Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: tikay on December 02, 2005, 12:56:59 AM You want me to post your picture? Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: snoopy1239 on December 02, 2005, 12:57:48 AM Don't forget all those wonderful players either -- mainly me. 8)
Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: foxy_minx26 on December 02, 2005, 01:01:40 AM i dont think i have ever met you snoopy so im afraid i can not comment :(
I do have to agree though there are alot of lovely players out there with the odd bad now and again (wont mention any names) ;) Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: snoopy1239 on December 02, 2005, 01:02:58 AM i dont think i have ever met you snoopy so im afraid i can not comment :( I'm sure we could arrange something. 8) Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: foxy_minx26 on December 02, 2005, 01:07:30 AM well you better had make it quick cos i am planning a change in career pretty much soon (fingers crossed) ;D
Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: snoopy1239 on December 02, 2005, 01:08:39 AM to what?
Dog trainer by any chance? :kiv: Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: foxy_minx26 on December 02, 2005, 01:10:51 AM LOL i cant even train a man let alone a dog !!!!
Nah i have a few ideas up my sleave and a few interviews so fingers crossed ;D Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: snoopy1239 on December 02, 2005, 01:22:00 AM Well good luck then.
I hope it all works out. Maybe you can start playing if you've no dealing duties. Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: RED-DOG on December 02, 2005, 01:27:25 AM Woof
Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: snoopy1239 on December 02, 2005, 01:36:46 AM woof (http://www.hartandsole.net/yesterdaysmakeup/smilies/p-snoopy2.gif)
What r we woofing at? Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: Colchester Kev on December 02, 2005, 01:39:42 AM Get a room you 2 ;)
Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: foxy_minx26 on December 02, 2005, 09:10:42 AM LOL behave kev!your only jealous lol
and yes snoopy i hope to play now and again once i leave not sure where just yet though, so our paths may cross at some point in time Title: Re: A Rare thing indeed - praise for a Casino Chain Post by: Colchester Kev on December 02, 2005, 09:36:52 AM LOL behave kev!your only jealous lol yes I am jealous ... I fancied Snoppy first :( |