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Title: anyone know how to speak to sky tv support? Post by: Ironside on July 31, 2009, 05:53:13 PM trying to find out the pin numbers for 2 of my sky boxs (i have sky+ multi room with 2 addition boxes) every time i follow the instructions that i get on the automated answer machine i get an error, and i cant get to speak to an operator
also need to stop them shutting down the sky box if its not being watched as my mother set up to vcr a program and goes out for evening when she gets back the sky has shut down and she get a video of a blue screen she cant get sky+ as it would reduce the number of boxes we can have (mum soaps dad sport and my porn) Title: Re: anyone know how to speak to sky tv support? Post by: DaveShoelace on July 31, 2009, 05:57:37 PM Tikay works for Sky, get him to sort it.
Title: Re: anyone know how to speak to sky tv support? Post by: henrik777 on July 31, 2009, 05:58:17 PM http://neuro.me.uk/2007/08/27/sky-auto-standby-and-how-to-switch-it-off/
http://mysky.sky.com/portal/site/skycom/skyhelpcentre/accountadvice?title=HC-+Article+-+Account+%26+Billing+-+Your+PIN+-+Reset+your+Viewing+Card+PIN+through+Sky+Active&articleId=5452210 Sandy Title: Re: anyone know how to speak to sky tv support? Post by: bolt pp on July 31, 2009, 05:59:13 PM angrily
Title: Re: anyone know how to speak to sky tv support? Post by: steeveg on July 31, 2009, 06:02:47 PM to stop box switching off at night,press services on remote, then sky set up, then change Auto standby to off.dont forget to press save new settings.
Title: Re: anyone know how to speak to sky tv support? Post by: Ironside on July 31, 2009, 06:13:58 PM http://mysky.sky.com/portal/site/skycom/skyhelpcentre/accountadvice?title=HC-+Article+-+Account+%26+Billing+-+Your+PIN+-+Reset+your+Viewing+Card+PIN+through+Sky+Active&articleId=5452210 Sandy doesnt work thats what i have been trying Title: Re: anyone know how to speak to sky tv support? Post by: Ironside on July 31, 2009, 06:14:55 PM to stop box switching off at night,press services on remote, then sky set up, then change Auto standby to off.dont forget to press save new settings. thanks sorted now in mums good books got to sort out pin number though as dad keeps wanting to watch films and can if they are 12+ and its before 9pm Title: Re: anyone know how to speak to sky tv support? Post by: G1BTW on July 31, 2009, 06:22:17 PM For reference, you can get to the technician installer menu by
menu services system setup 0 1 SELECT fiddle about in there What sports channels does your dad have? Why watch porn, don't you have any lapdancing bars nearby? Title: Re: anyone know how to speak to sky tv support? Post by: steeveg on July 31, 2009, 06:24:30 PM your welcome glad your back in mums good books ;D not sure but if you havent changed the pin it should be the first 4 numbers of your viewing card,i cant stop sky asking for a pin number for a lot of programs ,would like to know myself, turning off parental control dosent work.
Title: Re: anyone know how to speak to sky tv support? Post by: Ironside on July 31, 2009, 06:30:23 PM For reference, you can get to the technician installer menu by menu services system setup 0 1 SELECT fiddle about in there What sports channels does your dad have? Why watch porn, don't you have any lapdancing bars nearby? dad has all the sports channels and movies as he has access to all sky channels i have nearest lapdancing bar is 60 miles away new cards were sent out last month with differnet numbers on them Title: Re: anyone know how to speak to sky tv support? Post by: G1BTW on July 31, 2009, 06:45:29 PM For reference, you can get to the technician installer menu by menu services system setup 0 1 SELECT fiddle about in there What sports channels does your dad have? Why watch porn, don't you have any lapdancing bars nearby? dad has all the sports channels and movies as he has access to all sky channels i have nearest lapdancing bar is 60 miles away new cards were sent out last month with differnet numbers on them Sheep and guess for me then :D If your Sky pin is not the first 4 numbers on your viewing card is there any way of finding it out? Like a hack? Title: Re: anyone know how to speak to sky tv support? Post by: pokerfan on July 31, 2009, 06:52:55 PM For reference, you can get to the technician installer menu by menu services system setup 0 1 SELECT fiddle about in there What sports channels does your dad have? Why watch porn, don't you have any lapdancing bars nearby? dad has all the sports channels and movies as he has access to all sky channels i have nearest lapdancing bar is 60 miles away new cards were sent out last month with differnet numbers on them Sheep and guess for me then :D If your Sky pin is not the first 4 numbers on your viewing card is there any way of finding it out? Like a hack? Original card obv, no chance of finding it Iron? Title: Re: anyone know how to speak to sky tv support? Post by: Ironside on July 31, 2009, 07:13:51 PM nah dont fancy hunting round the tip for the cards
Title: Re: anyone know how to speak to sky tv support? Post by: steeveg on July 31, 2009, 07:41:15 PM no idea sorry,prob do have to phone, i set my pin to 1111 ,its not a security risk or anything ,very quick to do when sky asks you for it and easy to remember
Title: Re: anyone know how to speak to sky tv support? Post by: Ironside on July 31, 2009, 07:48:43 PM no idea sorry,prob do have to phone, i set my pin to 1111 ,its not a security risk or anything ,very quick to do when sky asks you for it and easy to remember cant get through to a human on the phone told my dad about this over a year ago but he said he wasnt botthered till he tried to watch wild hogs the other night and he couldnt Title: Re: anyone know how to speak to sky tv support? Post by: henrik777 on July 31, 2009, 07:49:27 PM http://neuro.me.uk/2007/08/27/sky-auto-standby-and-how-to-switch-it-off/ http://mysky.sky.com/portal/site/skycom/skyhelpcentre/accountadvice?title=HC-+Article+-+Account+%26+Billing+-+Your+PIN+-+Reset+your+Viewing+Card+PIN+through+Sky+Active&articleId=5452210 Sandy PIN reminder If you require a reminder of your Sky viewing PIN, please follow the steps below: 1. Press interactive on your Sky remote control. 2. Using the up/down arrows, select Sky Active and press select. 3. Using the left/right arrows, select Help Centre and press select. 4. Using the up/down arrows, select Sky PIN reminder and press select. 5. Follow the on-screen instructions to find your PIN. Please note that this service is only available if you pay your Sky bill using Direct Debit or automatic credit card payments. Your Sky box will connect online at a freephone rate to provide you with your PIN reminder. To reset your PIN: 1. Sign into www.sky.com/mysky. 2. Follow the Reset Sky TV PIN link within the Manage Profile section. 3. Choose a new four-digit PIN, enter the number in the two boxes to confirm your new PIN. Sandy Title: Re: anyone know how to speak to sky tv support? Post by: Ironside on July 31, 2009, 07:58:46 PM http://neuro.me.uk/2007/08/27/sky-auto-standby-and-how-to-switch-it-off/ http://mysky.sky.com/portal/site/skycom/skyhelpcentre/accountadvice?title=HC-+Article+-+Account+%26+Billing+-+Your+PIN+-+Reset+your+Viewing+Card+PIN+through+Sky+Active&articleId=5452210 Sandy PIN reminder If you require a reminder of your Sky viewing PIN, please follow the steps below: 1. Press interactive on your Sky remote control. 2. Using the up/down arrows, select Sky Active and press select. 3. Using the left/right arrows, select Help Centre and press select. 4. Using the up/down arrows, select Sky PIN reminder and press select. 5. Follow the on-screen instructions to find your PIN. Please note that this service is only available if you pay your Sky bill using Direct Debit or automatic credit card payments. Your Sky box will connect online at a freephone rate to provide you with your PIN reminder. To reset your PIN: 1. Sign into www.sky.com/mysky. 2. Follow the Reset Sky TV PIN link within the Manage Profile section. 3. Choose a new four-digit PIN, enter the number in the two boxes to confirm your new PIN. Sandy it doesnt work sandy i have tried Title: Re: anyone know how to speak to sky tv support? Post by: boldie on July 31, 2009, 08:34:14 PM doesn't your pin nr stay the same even though you change cards?
it's the lLAST 4 digits of your viewing card BTW..not the first 4 Title: Re: anyone know how to speak to sky tv support? Post by: boldie on July 31, 2009, 08:37:28 PM Oh and if phoning and going through the IVR (nrs you have to press) just keep pressing the customer service one
08442 411 411 (UK) is their tel nr..Surely if you press any option often enough (for general cust support) you will get through to a person? Title: Re: anyone know how to speak to sky tv support? Post by: G1BTW on July 31, 2009, 08:38:25 PM What's the code for the german leather midget donkey spanking?
Title: Re: anyone know how to speak to sky tv support? Post by: Ironside on July 31, 2009, 08:38:52 PM doesn't your pin nr stay the same even though you change cards? it's the lLAST 4 digits of your viewing card BTW..not the first 4 viewing card number changed when got new viewing card pin number didnt and no idea what old view card number was Title: Re: anyone know how to speak to sky tv support? Post by: Ironside on July 31, 2009, 08:39:38 PM Oh and if phoning and going through the IVR (nrs you have to press) just keep pressing the customer service one 08442 411 411 (UK) is their tel nr..Surely if you press any option often enough (for general cust support) you will get through to a person? when going through the system it cuts you off after it "solves" your problem Title: Re: anyone know how to speak to sky tv support? Post by: boldie on July 31, 2009, 08:48:10 PM option 1
option 2 option 3 tel nr post code date of birth gets you through to cust service (I just tried) Jesus what a shit IVR ...it's quite simply shocking how such a big company can be soo terribly bad at call centres. Title: Re: anyone know how to speak to sky tv support? Post by: boldie on July 31, 2009, 08:48:48 PM What's the code for the german leather midget donkey spanking? Nr2 Title: Re: anyone know how to speak to sky tv support? Post by: gatso on July 31, 2009, 08:57:28 PM 0800 046 8857 should work and not cost a fortune. have to wait 'til tomorrow though as they've all gone home now which is a good sign as it probs means it's not just computers
Title: Re: anyone know how to speak to sky tv support? Post by: henrik777 on July 31, 2009, 09:46:28 PM http://neuro.me.uk/2007/08/27/sky-auto-standby-and-how-to-switch-it-off/ http://mysky.sky.com/portal/site/skycom/skyhelpcentre/accountadvice?title=HC-+Article+-+Account+%26+Billing+-+Your+PIN+-+Reset+your+Viewing+Card+PIN+through+Sky+Active&articleId=5452210 Sandy PIN reminder If you require a reminder of your Sky viewing PIN, please follow the steps below: 1. Press interactive on your Sky remote control. 2. Using the up/down arrows, select Sky Active and press select. 3. Using the left/right arrows, select Help Centre and press select. 4. Using the up/down arrows, select Sky PIN reminder and press select. 5. Follow the on-screen instructions to find your PIN. Please note that this service is only available if you pay your Sky bill using Direct Debit or automatic credit card payments. Your Sky box will connect online at a freephone rate to provide you with your PIN reminder. To reset your PIN: 1. Sign into www.sky.com/mysky. 2. Follow the Reset Sky TV PIN link within the Manage Profile section. 3. Choose a new four-digit PIN, enter the number in the two boxes to confirm your new PIN. Sandy it doesnt work sandy i have tried I just tried to change it online and it seems to have worked fine for me. Sandy Title: Re: anyone know how to speak to sky tv support? Post by: thetank on July 31, 2009, 10:21:25 PM Fk this shit, just buy your dad Wild Hogs on DVD and tell him to stfu.
Title: Re: anyone know how to speak to sky tv support? Post by: mondatoo on July 31, 2009, 10:56:14 PM Fk this shit, just buy your dad Wild Hogs on DVD and tell him to stfu. lmao :) Title: Re: anyone know how to speak to sky tv support? Post by: Ironside on August 01, 2009, 01:27:55 AM Fk this shit, just buy your dad Wild Hogs on DVD and tell him to stfu. your too balla think i have it sorted finally got it through at 12th time of asking on the boxes Title: Re: anyone know how to speak to sky tv support? Post by: tikay on August 01, 2009, 01:01:48 PM angrily Post of the Day. You are way too good for this place. Even Tank is struggling to go the Bolty pace. Title: Re: anyone know how to speak to sky tv support? Post by: ItsMrAlex2u on August 02, 2009, 10:05:27 PM email : james.murdoch@bskyb.com
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