blonde poker forum

Hi All

I went onto ladbrokes tonight and placed quite a large bet on djorkovic to win his match against ferrer at a shortish price. I looked a few minutes later and saw Djorkovic had now gone out to 7/4 to the match which was a big contrast to the 2/7 on offer before. I wasnt sure if the sky coverage was delayed and there been an early break as the players were warming up on my screen so slapped £400 on Djorkovic at the 7/4 available. A couple of minutes later ladbrokes pulled all the markets on this before reintroducing betting around 10 minutes later.It was a tense and nervous match as djorkovic won it in 3 sets to my delight as i rubbed my hands at the prospect of a big win. It took ladbrokes well over an hour to settle the bet and to my disgust they had only returned £560 back into my account (presumably this is the price it should have been). I have emailed ladbrokes to complain and await there response. If they refuse to pay the rest what legal grounds have I got and who should i contact to complain. At no time did they contact me during the 2 and a half hour match to offer to cancel the bet and i wouldnt of placed this bet at the odds they have tried to give me.

Any advise would be appreciated.

thanks

Wasn't following the match so don't know whether Djoko was ever a reasonable dog at any point to make 7/4 a realistic price.

If not it sounds to me like a palpable error, where someone has accidently put in 7/4 instead 4/7 etc. If so the bet is void.

You can go to IBAS about it, once you have persued Laddies without any further success. If you are stubborn enough they may just payout as a goodwill jesture, though this probably depends on how much action you have given in the past (mainly losing action helps!)

Plenty of losing action, will it help that i have 7k in my account , i placed some bets after the djorkovic bet came in so would i be able to demand these are cancelled as i only placed them once i knew i had won on novak. 7/4 wasnt really a realistic price but they did offer it and i took it so surely they have to honour the bet. If not can i say to them the 5/1 I took on sheffield wednesday for the league with them wasnt a realistic price and demand that money back to.

thanks

I know nothing about betting but this is disgusting unless they would return the bet in full if you lose?

Simple contract law is offer, acceptance, consideration (money).

Unless the price is simply redic (like 1000/1 instead of 10/1) I'm not sure how they get away with it

Id take it all the way unless they can prove they refund losing bets

And you make my points in your 2nd post!

Oh and sick barge btw

Who do i threaten to speak to if they try any funny business. Ive got a feeling i will be having  along drawn out argument with customer services but wont back down.

Any more help or advise appreciated as were talking a 540 difference here.

Palpable error - they'll settle the bet at what the odds should have been at the time. If you kick up a fuss they may give you a free bet or something, depending on how much of a loser you are.

You basically have no chance of getting paid at the 7/4.  It is a massive difference and clearly an error.  It is actually a much bigger difference in percentage terms than Guys example of 10-1 and 1000-1.  In real world terms it is a bit like going to Curry's and seeing a 40inch 3d TV with a pricetag of 19.99 when it should clearly be 1999.  You wouldn't expenct them to honour the 19.99 when you got to the till.  All that said they were somewhat remiss to not give you the option of voiding the bet before the event started.  The best course of action on your part (and most +EV) would have been to alert them at the time to their error.  When I ran sportsbooks I would always give something to punters that did that rather than try to rape us. 

Does contract law able to gambling, i.e are all winning bets legally enforceable?

Sorry but........... ADVICE!!!!!!

Ps I thought all bets.... never mind error or not aren't enforceable cuz they are gentlemans agreement rather than contract or is this old news?

I would go down the redarmi route but also don't let them fob you off easily keep on at them

Whole thread is just a brilliant needle to Matt50, SweetPotato, Milligan84 and StuHopkin.

as i said i know nothing about gambling. With this palpable error, would they have refunded had the bet lost?

Really the best and most honourable route is for the bookie to contact the punter and offer the option of voiding or keeping at the correct price but you don't always spot it before the event has started and obviously it is a bit disingenous to void a bet halfway through an event.  In cases like this I think the best option is for the bet to stand at the correct price but it does leave you wide open.  One point I would make however is that some bookies have been known to use this palpable error rule when they have screwed up their prices.  It is only palpable error if it is clearly a mistake/typing error.  Not if that is the price the odds compiler came up with and then after taking ten grand on it realised he had fucked up as some layers have been known to do.  I would say this is palpable as OP had had the same bet at 2/7 earlier.  Even if he had lost the first set he wouldn't then be 7/4.

Thanks for your reply's,they still havent got back to me yet,what i didnt mention is that every market was incorrect as they had djorkovic at 6/4 for the current set. Another question is what would of happened if i had backed ferrer at odds on and ferrer had won, would they have given me the 4/9 or the 2/1 he should of been.

i know nothing about gambling im afraid but just asked someone who does. this person says you placed the bet in good faith at the advertised price. laddies obviously spotted the mistake coz they withdrew the market. subsequently they had plenty of time to contact you directly or even just to place an error message on the website. the difference in price is significant and ladbrokes dont like bad press. the more you kick off the more likely you are to get what you want. they like to avoid going to ibas and will offer you a compromise but stick to your guns. this comes from laddies point of view and not from a punter.

gambling act 2005

335  Enforceability of gambling contracts

(1)The fact that a contract relates to gambling shall not prevent its enforcement.

No I would expect them to honour this at the till, however I would not expect them to take my money wait until the TV was in my car (or my home) and then charge me the additional £1,980.

People are saying that the price of 7/4 was clearly wrong. Laddies might know that but how would a normal punter? If punters could work out the real price then almost no one would ever bet.

No chance of getting paid- palpable error- 1000000-1 to get 7-4 after ibas

This, a 20 quid free bet is what they will offer you.

Def palpable error afraid. Shocking that they don't give you option to void before tbh, crse if it loses they just say nowt and lol@you.

I'd def highlight fact you wouldn't have backed at 4-7 and that you feel their customer service skills sucks, if yr a good good customer who knows.

Placed a bet on a golfer once at 300-1, eventually i got an email saying it was a palpable and i was on at 100-1. I complained and demanded they void my bet, they did but only after whinging a great deal, and basically saying this was the only time they'd void such a bet.

Just lol, they screw up, then they try and screw me too. Wasnt lads btw, was the jokers as sad james who soon after closed my ac, mickey mouse fools.

In my experience when they balls up a market like this they usually void all the affected bets pronto.  Hanging on until the result is known is just dodgy.

lol you must be a big loser to get offered a free £20 bet. I get an e-mail slapping me on the wrist for trying to take advantage of their obvious mistake.

an insult and a brag, quality post BH

Well they still havent replied to my email,. got a decent chunk on aitken for europeon golf ew so once thats settled tomorow afternoon i will be closing my account if they refuse to pay up.

Lol,

I once called Ladbrokes asking them for a monkey at 3/1 on a horse in a 5f sprint.  They referred the bet to trading and it took a while.  Eventually I got the answer back that I could only have fifty quid.....but that was after the race had finished (although the horse was still running).  Most of these firms are similar....more incompetent than intentionally trying to have you over.  There have been exceptions over the years but they have all gone out of business..

Depends how persistent you want to be, annoy them enough and they will give you something more times than not.
An email slapping you on the wrist?That would work...

Agreed, lose more imo!

Same thing happened to me a while back with Will hills, didn't quite have a 7k roll though. Sent a few emails got nowhere, left them, got an email with a free £25 casino spin. Spun that upto a few hundred then blew the lot trying to clear the bonus conditions for withdrawl.

I dont geddit !?!

opposing BH's bets innit.

Nah not that, the thread is about a bet on Djokovic to beat Ferrer and on the other thread you all backed Ferrer.

SportingBet voided my bet of Yaya Toure to score Man City to win at 9/1.
I asked what the error was and was told "internal system crash so odds were not updating".
This suggests the prices were correct but they had not updated/shortened as bets had been placed.

Any thoughts?

This is a case you should be able to win imo, it is not a papable error and the fault is at their end. Just hassle them with emails and if you aren't getting anywhere start mention IBAS.

Don't understand this one at all.  Assuming the bet was listed on their website and you bet it and the price was available at some point then it really isn't your problem if they had a system problem.  Presumably they can't give you examples of prices that moved in the other direction where the bet lost but they also voided it because the punters got the wrong price.  I would take this one to IBAS.  Did they inform you before the event and give you a chance to place the bet again at the "correct" price?

Also had some other score wins that obviously lost and they were all voided too. I wasn't contacted before the event to tell me they would be voided or to be offered the "correct" price.
Just on live chat at the moment but they've not comeback with anything since I asked things like how many bets were accepted how many voided, what time was the last accepted bet placed etc

Never gonna be 9-1, chances are system was working it out as a win double on City and Toure to score, when they are obviously a related contigency. Should get paid out at whatever price Toure was to score x1.3-1.4 imo, so about 5-1

Does it affect your thinking if they have accepted and paid out bets at 9/1 placed earlier in the day? (not saying they have or haven't yet but that seems to be what they are suggesting)

If it was ever 9-1 then they should honour it but, if as Dubai says, their system has been accepting related contingencies then they can't pay out on those kind of bets.  I would say his real price to score at anytime is about 5/1 so the actual price would be about 7/2 and that should be multiplied by City's chance to win if Toure scores which is in the 2/5 region so the price I would expect is about 11/2 so it does seem wrong but bookies get prices wrong all the time.  That doesn't mean they can just go around cancelling bets when someone has the best against them.  I think the key is whether they ever offered that price intentionally or whether their system error meant that they were accepting bets/offering prices they wouldn't normally etc.