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Title: william hill problem Post by: lynx5.0 on January 04, 2006, 10:30:33 AM wonder if any 1 can help every time i log in to my comp and start up william hill it ask me to upgrade but when i do so it ask me again , so this means i have to reinstall every time.
Title: Re: william hill problem Post by: johnlarsson on January 04, 2006, 10:55:52 AM its letting me in ok
Title: Re: william hill problem Post by: Graham C on January 04, 2006, 11:21:09 AM have you tried completely uninstalling the software then reinstalling it?
Title: Re: william hill problem Post by: lynx5.0 on January 04, 2006, 11:24:32 AM dosent it auto do that when u reinstall if not how would i go about totaly uninstalling it
:blonde: Title: Re: william hill problem Post by: Graham C on January 04, 2006, 11:42:53 AM it jsut may not be reinstalling over the current version correctly. Try it - go to Start Menu - Settings - Control Panel - Add/Remove Programs and uninstall it completely, then go to the site and download the new version.
Title: Re: william hill problem Post by: lynx5.0 on January 04, 2006, 12:25:43 PM ok took will hill right out of comp reinstalled it what dose it say, newer version.......must upgrade......bla bla bla...... ;technophobe;
Title: Re: william hill problem Post by: Graham C on January 04, 2006, 01:01:46 PM doh, sorry mate, not sure what else to try - mail their customer support
Title: Re: william hill problem Post by: ifm on January 04, 2006, 01:09:34 PM Try disabling your firewall, it could be preventing the upgrade (rightclick on it's icon in the right hand corner).
Title: Re: william hill problem Post by: lvlarc_uk on January 04, 2006, 02:12:49 PM Same prob happened to me few weeks back, I just left it for few hours and tried again, was sorted :)
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