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Poker Forums => The Rail => Topic started by: lynx5.0 on January 04, 2006, 10:30:33 AM



Title: william hill problem
Post by: lynx5.0 on January 04, 2006, 10:30:33 AM
wonder if any 1 can help every time i log in to my comp and start up william hill it ask me to upgrade but when i do so it ask me again , so this means i  have to reinstall every time.


Title: Re: william hill problem
Post by: johnlarsson on January 04, 2006, 10:55:52 AM
its letting me in ok


Title: Re: william hill problem
Post by: Graham C on January 04, 2006, 11:21:09 AM
have you tried completely uninstalling the software then reinstalling it?


Title: Re: william hill problem
Post by: lynx5.0 on January 04, 2006, 11:24:32 AM
dosent it auto do that when u reinstall if not how would i go about totaly uninstalling it


                                                 :blonde:


Title: Re: william hill problem
Post by: Graham C on January 04, 2006, 11:42:53 AM
it jsut may not be reinstalling over the current version correctly.  Try it - go to Start Menu - Settings - Control Panel - Add/Remove Programs and uninstall it completely, then go to the site and download the new version.


Title: Re: william hill problem
Post by: lynx5.0 on January 04, 2006, 12:25:43 PM
ok took will hill right out of comp reinstalled it what dose it say, newer version.......must upgrade......bla bla bla...... ;technophobe;


Title: Re: william hill problem
Post by: Graham C on January 04, 2006, 01:01:46 PM
doh, sorry mate, not sure what else to try - mail their customer support


Title: Re: william hill problem
Post by: ifm on January 04, 2006, 01:09:34 PM
Try disabling your firewall, it could be preventing the upgrade (rightclick on it's icon in the right hand corner).


Title: Re: william hill problem
Post by: lvlarc_uk on January 04, 2006, 02:12:49 PM
Same prob happened to me few weeks back, I just left it for few hours and tried again, was sorted :)