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Title: disappearing bet Post by: action man on January 30, 2012, 01:20:12 PM had a bet on saturday with hills online, gone into the account today and the money isnt there, nor is the evidence of me putting the bet on, i could bet 1/10000 that i put the bet on because i can remember the estimated returns. Waiting for customer services online now, 30 people in the queue.
Just wondering if anyone else has had this problem before? Title: Re: disappearing bet Post by: The Camel on January 30, 2012, 01:23:49 PM Possible to didn't confirm the bet?
Some online bookies require an extra click to get on. So long since i got a bet on with Hills I can't remember if they are one of them. Title: Re: disappearing bet Post by: action man on January 30, 2012, 01:30:33 PM probably just clutching at straws thinking they have made a mistake, i prob fkd up somehow. Had 9 bets on saturday, 8 loses and 1 place, knockara beau placed at 25/1 obv this the only one i bet at hills. Too tilting
Title: Re: disappearing bet Post by: bookiebasher on January 30, 2012, 01:42:05 PM I had a problem with hills when they put a bet on twice.
Had problems before when placing bets , not knowing whether I was on or not. Think their software is a bit dodgy to be honest. They resolved the issue for me but try I dont feel confident using the site anymore. Title: Re: disappearing bet Post by: redarmi on January 30, 2012, 04:12:50 PM I have done this before where I could have sworn I had put something on but hadn't confirmed it or whatever. Nothing you can do really. To be fair I have also been at the other end of the phone as a bookie trying to explain to a punter that is sure of what they bet and it just isn't there that we can't pay if we can't see a bet. Very frustrating for both parties to be honest.
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