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Community Forums => The Lounge => Topic started by: Dubai on April 27, 2012, 01:29:49 PM



Title: PPI Cold Calls
Post by: Dubai on April 27, 2012, 01:29:49 PM
Anyone else receive these regularly?

I get about 2 a day saying i may be entitled blah blah blah, obviously never have had a bank loan so cant be true. Best way to handle them? I cant not answer my phone as I get plenty of different unknown numbers calling me about various things that I need to answer, and they seem to come from different numbers all the time anyway so cant always keep track.


Title: Re: PPI Cold Calls
Post by: Marky147 on April 27, 2012, 01:34:48 PM
Yeah I get calls, emails and text messages, I'm probably only in the 2 a week bracket though. I just say not possible I'm due any and hang up.
 


Title: Re: PPI Cold Calls
Post by: Dubai on April 27, 2012, 01:36:46 PM
I googled some of the numbers and several people said since they put in a Car Insurance Quote online they been getting the calls. I just bought car the other day but cant drive so was trying several insurance firms for quotes, and since then been getting calls daily, how do i remove my number from their system?


Title: Re: PPI Cold Calls
Post by: RED-DOG on April 27, 2012, 01:41:26 PM
Anyone else receive these regularly?

I get about 2 a day saying i may be entitled blah blah blah, obviously never have had a bank loan so cant be true. Best way to handle them? I cant not answer my phone as I get plenty of different unknown numbers calling me about various things that I need to answer, and they seem to come from different numbers all the time anyway so cant always keep track.

Contact your provider and ask to be put on a no cold calls list.

I did. Problem (Almost) solved.


Title: Re: PPI Cold Calls
Post by: Dubai on April 27, 2012, 01:42:43 PM
Ah good idea, didnt know they could do that. How do they differentiate between a normal call and cold call? Some of the numbers even appear as mobile numbers now


Title: Re: PPI Cold Calls
Post by: RED-DOG on April 27, 2012, 02:00:26 PM
Ah good idea, didnt know they could do that. How do they differentiate between a normal call and cold call? Some of the numbers even appear as mobile numbers now

I think they just add your number to a list of people that have specifically requested no cold calls and then make the list available to cold callers.

If they call you after that, they risk having their service disconnected.

It's not foolproof, but my cold calls are down by ~ 95%.



Title: Re: PPI Cold Calls
Post by: gatso on April 27, 2012, 02:04:30 PM
register here http://www.mpsonline.org.uk/tps/index.html

28 days after you register it becomes illegal for them to call you. you may have to put up with the calls in the meantime


Title: Re: PPI Cold Calls
Post by: Dino on April 27, 2012, 02:23:01 PM
My line is registered with the tps but I still get a load of PPI calls,they are all pre recorded calls which are not covered by the service.Calls from overseas are also not covered.


Title: Re: PPI Cold Calls
Post by: Nakor on April 27, 2012, 02:29:50 PM
Ah good idea, didnt know they could do that. How do they differentiate between a normal call and cold call? Some of the numbers even appear as mobile numbers now

I think they just add your number to a list of people that have specifically requested no cold calls and then make the list available to cold callers.

If they call you after that, they risk having their service disconnected.

It's not foolproof, but my cold calls are down by ~ 95%.



And if you answer a cold call after going on the list with "Could I please have your company details as I am on the cold call register" the call ends quickly.


Title: Re: PPI Cold Calls
Post by: Rod Paradise on April 27, 2012, 03:13:35 PM
My line is registered with the tps but I still get a load of PPI calls,they are all pre recorded calls which are not covered by the service.Calls from overseas are also not covered.

But from the TPS site:

Quote
Organisations that use recorded phone message to try and sell or promote their products or services have to comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003. These say that marketers who leave recorded phone messages must obtain prior consent from the subscriber before they can make such a call.

Where a subscriber receives a recorded phone message they haven't agreed to there may have been a breach of the regulations. If you are receiving recorded messages and have not given prior permission and can identify the organisation leaving the message, you can complain directly to the Information Commissioner's Office (ICO), who are the body responsible for enforcing the above regulation. Their details are:

So if you take a bit more time & answer the calls you can report them.

They're not as bad as those swindling bastards who call telling you your computer is infected with a virus, pretend they're from Microsoft & get you to hand over control of your computer. Can cost about £200 to get data back the shits remove, then you can't trust that they can't get back in. Obv I've not fallen for it but a couple of older folk in my area have.


Title: Re: PPI Cold Calls
Post by: vegaslover on April 28, 2012, 02:15:30 PM
I used TPS a couple years back and barely get any calls now.
Before that the only effective way to stop some calls was to be very abusive down the phone, no classy but seemed to work


Title: Re: PPI Cold Calls
Post by: sovietsong on April 28, 2012, 02:21:46 PM
Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.



Title: Re: PPI Cold Calls
Post by: Woodsey on April 28, 2012, 02:23:46 PM
Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.


I'm always polite but you get the odd wanker who pushes too hard. Of course as a salesperson myself I know how to fuck with them if they piss me off  :D


Title: Re: PPI Cold Calls
Post by: sovietsong on April 28, 2012, 02:28:35 PM
Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.


I'm always polite but you get the odd wanker who pushes too hard. Of course as a salesperson myself I know how to fuck with them if they piss me off  :D

I just find it remarkable that people are abusive/rude etc to somebody just doing a job, it might be a shit job but they are just doing what they are told...



Title: Re: PPI Cold Calls
Post by: Woodsey on April 28, 2012, 02:39:30 PM
Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.


I'm always polite but you get the odd wanker who pushes too hard. Of course as a salesperson myself I know how to fuck with them if they piss me off  :D

I just find it remarkable that people are abusive/rude etc to somebody just doing a job, it might be a shit job but they are just doing what they are told...


Mate I'm a salesperson, you have got to know when to back off or your just not doing your employers any favours either.


Title: Re: PPI Cold Calls
Post by: pokerfan on April 28, 2012, 03:15:04 PM
Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.


I'm always polite but you get the odd wanker who pushes too hard. Of course as a salesperson myself I know how to fuck with them if they piss me off  :D

I just find it remarkable that people are abusive/rude etc to somebody just doing a job, it might be a shit job but they are just doing what they are told...



Tied the polite pls take me off your list line loads of times, never works.

Regged for this tps, tks for posting it.


Title: Re: PPI Cold Calls
Post by: vegaslover on April 28, 2012, 07:46:52 PM
Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.


I'm always polite but you get the odd wanker who pushes too hard. Of course as a salesperson myself I know how to fuck with them if they piss me off  :D

I just find it remarkable that people are abusive/rude etc to somebody just doing a job, it might be a shit job but they are just doing what they are told...


I find it remarkable that you find it remarkable that people are rude/abusive.
People don't ask to be harassed at home and much of the time they have got people's number in dubious circumstances.


Title: Re: PPI Cold Calls
Post by: sovietsong on April 28, 2012, 07:56:32 PM
Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.


I'm always polite but you get the odd wanker who pushes too hard. Of course as a salesperson myself I know how to fuck with them if they piss me off  :D

I just find it remarkable that people are abusive/rude etc to somebody just doing a job, it might be a shit job but they are just doing what they are told...


I find it remarkable that you find it remarkable that people are rude/abusive.
People don't ask to be harassed at home and much of the time they have got people's number in dubious circumstances.

I find it remarkable that you think the person calling you is the person that got your number in dubious circumstances


Title: Re: PPI Cold Calls
Post by: vegaslover on April 28, 2012, 08:04:04 PM
Doesn't matter, if somebody who I haven't given my number to rings me for no justifiable reason to sell me shit I don't want then they will get told very frankly that I don't want it.
Fortunately I don't get these calls


Title: Re: PPI Cold Calls
Post by: sovietsong on April 28, 2012, 08:08:02 PM
Doesn't matter, if somebody who I haven't given my number to rings me for no justifiable reason to sell me shit I don't want then they will get told very frankly that I don't want it.
Fortunately I don't get these calls

I don't.  I only give my number to reputable companies (who i dont mind calling) and don't use price comparison sites who sell you details to anybody that is interested.

My point is there are over a million call centre workers, they are just doing a job.  whats the point of being rude to them? 


Title: Re: PPI Cold Calls
Post by: doubleup on April 28, 2012, 10:43:22 PM

My point is there are over a million call centre workers, they are just doing a job.  whats the point of being rude to them? 

Hopefully they will realise that their job is basically worthless if it relies on annoying and wasting the time of numerous people for every one person that might need the product and get another one.



Title: Re: PPI Cold Calls
Post by: aaron1867 on April 29, 2012, 01:40:23 AM
I am sick to death of them.

They wake me up every couple of mornings with text messages.

just GTFO


Title: Re: PPI Cold Calls
Post by: sovietsong on April 29, 2012, 07:18:05 AM

My point is there are over a million call centre workers, they are just doing a job.  whats the point of being rude to them? 

Hopefully they will realise that their job is basically worthless if it relies on annoying and wasting the time of numerous people for every one person that might need the product and get another one.



You're right. Hope they all sign on with the traffic wardens following suit.


Title: Re: PPI Cold Calls
Post by: smashedagain on April 29, 2012, 09:17:48 AM
We get them daily. At least 3 times a week the same recorded message and a couple of times a 2 ringer that gives you a number to ring back. Makes me wonder has anyone actually used one of these services. My old man did it himself and after a lot of hard work sending emails and phone calls got about £7 grand back. He said that he was doing it himself through his lloyds bank and the amount of time and hassle it took I actually thought he may have been confused and signed up with one of these companies


Title: Re: PPI Cold Calls
Post by: TommyD on April 30, 2012, 04:29:44 PM
I sporadically get these.  Basically I don't answer the mobile from any unknown number now and I just look up the number on 'whocallsme' after to check it out. 9/10 it's a sales call and I don't get involved.


Title: Re: PPI Cold Calls
Post by: mouth on April 30, 2012, 05:15:55 PM
I sporadically get these.  Basically I don't answer the mobile from any unknown number now and I just look up the number on 'whocallsme' after to check it out. 9/10 it's a sales call and I don't get involved.

This is the easiast way to deal with it, then block the number on your phone. I've been getting loads for a fortnight from a PPI seller and VanCompare.

I try to not be rude because I'm aware they are doing a (totally shit) job and always remember a sales call I got years ago from a double glazing salesperson.

As he started his monotone spiel I interupted him to say "Look I haven't got any money" and this resigned voice said "neither have I love, that's why I have to do this horrible job", which was a pretty fair point.

If I'm bored though I will entertain myself: had a call from someone trying to get me to change my gas supplier a few months ago and told him I lived in a mobile home with no mod cons: another time told a PPI guy I lived in a halfway house and wasn't allowed a bank account etc etc.

Moving on to charity "chuggers" - the guys who stop you in the street trying to sign you up for the RSPCA or similar. As they approach you, saying "Goodmorning" or whatever opening line they are working with, simply put your hand up and say "Can I just stop you there?" They always say of course,  then you just keep walking past. Never fails.


Title: Re: PPI Cold Calls
Post by: Tal on April 30, 2012, 10:56:03 PM
Moving on to charity "chuggers" - the guys who stop you in the street trying to sign you up for the RSPCA or similar. As they approach you, saying "Goodmorning" or whatever opening line they are working with, simply put your hand up and say "Can I just stop you there?" They always say of course,  then you just keep walking past. Never fails.

That is very good. My own one is:

"Excuse me, sir. Are you free to stop and talk to me, please?"
"I'd love to but a court order says I mustn't"

Blind-sides them every time. There's one woman who actually moves away when she recognises me.

Admittedly, that does make me feel a bit like some form of predator, but as long as it's just one chugger and not the entire High Street, I can still find it funny!

Loving the PPI call advice. Will def look into getting the calls blocked.


Title: Re: PPI Cold Calls
Post by: Speed1214 on May 01, 2012, 12:14:50 AM
 Today i got one, and to cut a long story short, the person wanted to fix my laptop over the phone, so he started by saying go to the controll panel so i went and sat down for about 4 mins and then returned to the phone.Then he says do something else so i went and sat down and carried on watching the snooker.. So this went on for a while till he worked out the laptop was in a differant room to the phone.He soon fired off lol..... ps the phone is at the side of the laptop


Title: Re: PPI Cold Calls
Post by: TommyD on May 01, 2012, 01:52:14 AM
Another trick I know for answering on a landline is to pick up the phone but say nothing.  Most recorded messages and some multi-dialer person based calls only run/connect their end if they hear a noise on the other end of the phone.  They don't want to be wasting time on voicemails.  A normal call will probably say something the other end to alert you, stalkers excluded.