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Poker Forums => The Rail => Topic started by: ShatnerPants on October 18, 2012, 10:32:11 PM



Title: Getting cash out of a poker site.
Post by: ShatnerPants on October 18, 2012, 10:32:11 PM
How do you do it?

Stupid question, eh?  I know, but I put £25 into Titan because they are meant to be safe, and fair. Managed to get it up to £100 And I need to get it out coz I lost my job and I need every penny to pay the bills.

Only I can't. They let me take out my original £25 when I tested it a couple of weeks ago, but they've declined my request this time for another £25.

I've played 3400 hands and a few MTTs but only managed to amass 225 points because I'm playing beginner/micro limits. I spoke to online customer services earlier and they suggested that I need to earn 1060 points to take out £25. That's because, in their eyes, I won with the bonus money.

But as I've not lost my original stake, I'm saying I haven't touched their bonus, so whilst I understand I can't withdraw the bonus £15 they gave me, I should be able to get my hands on the rest of the cash, IE my winnings.

The problem I have is that they are saying that I can't touch any of my money. So if I carry on winning, I wont be able to withdraw it, without managing to acquire 5 x the number of points they are giving me.

Has anyone got any ideas on how I can get round this?

Cheers

 ;frustrated;


Title: Re: Getting cash out of a poker site.
Post by: dakky on October 19, 2012, 10:21:00 AM
dump it to someone else, subtly.


Title: Re: Getting cash out of a poker site.
Post by: AndrewT on October 19, 2012, 10:29:48 AM
http://www.titanpoker.com/general-bonus-policy.html

Quote
If you have received a cash bonus with withdrawal conditions and you wish to make a withdrawal, withdrawal of the bonus money and/or any winnings at poker games that derived from it requires that you earn Titan Poker Points in accordance to the regular bonus terms.


Title: Re: Getting cash out of a poker site.
Post by: ShatnerPants on October 19, 2012, 12:30:54 PM
http://www.titanpoker.com/general-bonus-policy.html

Quote
If you have received a cash bonus with withdrawal conditions and you wish to make a withdrawal, withdrawal of the bonus money and/or any winnings at poker games that derived from it requires that you earn Titan Poker Points in accordance to the regular bonus terms.

That's it.

I get the withdrawal of the bonus - I have to grind to get that out. But I put in £25, they added £15, so my balance was £40. My balance never fell below £22, so I never actually got to use their bonus to win anything.

Unless you define it as saying that as soon as they give me even a $1 bonus, that money is used first. Which is stupid coz it means that forever ad infinitum I'll have to earn points to take any money out at all. What they are saying is that because they gave me £15, and I can only ever win enough points at the stakes I play to earn 20% of their points targets, that I can never take any money out of their site.

There must be a point where I am playing my own money - I've taken the original £25 out and I've still got £145 in there ffs. they can't claim that it's all down to their £15, can they???

Has this ever been challenged?


Title: Re: Getting cash out of a poker site.
Post by: SuuPRlim on October 19, 2012, 12:44:06 PM
TBH from the "letter of the law" so to speak it sounds like you did use the bonus money.

Im pretty sure this doesn't go on forever but it looks like you'll have to grind it out or do a subtle chip-dump


Title: Re: Getting cash out of a poker site.
Post by: Royal Flush on October 19, 2012, 01:02:39 PM
Seems pretty fair to me, you are freerolling at the moment so obviously you have to clear the bonus, just get grinding or play bigger :)


Title: Re: Getting cash out of a poker site.
Post by: Royal Flush on October 19, 2012, 01:03:04 PM
I would say its pretty clear that the bonus money is the 'top money' and not the bottom money in any situation like this.


Title: Re: Getting cash out of a poker site.
Post by: Royal Flush on October 19, 2012, 01:04:11 PM
For example lets say you lost 30 of the £40, now you decided you had enough it wasn't for you and want to take out £10 of the money you put in. Then they say, sorry mate that's our £10 not yours, you lost your money.


Title: Re: Getting cash out of a poker site.
Post by: ShatnerPants on October 19, 2012, 01:10:29 PM
For example lets say you lost 30 of the £40, now you decided you had enough it wasn't for you and want to take out £10 of the money you put in. Then they say, sorry mate that's our £10 not yours, you lost your money.

I totally agree with this.

If I've spent MY money, then I shouldn't just be able to take their money away. But if I, say, lose £5, then I should be able to withdraw the other £20, and keep THEIR money in the account. If I then go on to show a profit, then they can argue that anything I win after that is won subject to earning points.

Which is not how I see the situation I'm in.


Title: Re: Getting cash out of a poker site.
Post by: ShatnerPants on October 19, 2012, 01:12:30 PM
Seems pretty fair to me, you are freerolling at the moment so obviously you have to clear the bonus, just get grinding or play bigger :)

Why do you say I'm freerolling? Surely that means I'm playing without staking myself?? What is my original deposit then, if not my stake money???


Title: Re: Getting cash out of a poker site.
Post by: ShatnerPants on October 19, 2012, 01:14:14 PM
TBH from the "letter of the law" so to speak it sounds like you did use the bonus money.

Im pretty sure this doesn't go on forever but it looks like you'll have to grind it out or do a subtle chip-dump

I've asked how long it would go on for, but they have totally avoided any answer.


Title: Re: Getting cash out of a poker site.
Post by: pokerfan on October 19, 2012, 01:15:43 PM
For example lets say you lost 30 of the £40, now you decided you had enough it wasn't for you and want to take out £10 of the money you put in. Then they say, sorry mate that's our £10 not yours, you lost your money.

I totally agree with this.

If I've spent MY money, then I shouldn't just be able to take their money away. But if I, say, lose £5, then I should be able to withdraw the other £20, and keep THEIR money in the account. If I then go on to show a profit, then they can argue that anything I win after that is won subject to earning points.

Which is not how I see the situation I'm in.

Exactly the situation you're in.

Deposited £25, withdrew £25.  


Title: Re: Getting cash out of a poker site.
Post by: ShatnerPants on October 19, 2012, 01:19:44 PM
For example lets say you lost 30 of the £40, now you decided you had enough it wasn't for you and want to take out £10 of the money you put in. Then they say, sorry mate that's our £10 not yours, you lost your money.

I totally agree with this.

If I've spent MY money, then I shouldn't just be able to take their money away. But if I, say, lose £5, then I should be able to withdraw the other £20, and keep THEIR money in the account. If I then go on to show a profit, then they can argue that anything I win after that is won subject to earning points.

Which is not how I see the situation I'm in.

Exactly the situation you're in.

Deposited £25, withdrew £25.  

But I won $100 in a standard $3 MTT which I paid for before I withdrew my £25 stake, so surely that money is mine, and is nothing to do with the bonus - if they had not given me the bonus, I still would have entered that tournament, and still would have won that cash.


Title: Re: Getting cash out of a poker site.
Post by: ShatnerPants on October 19, 2012, 01:24:37 PM
... you have to clear the bonus, just get grinding or play bigger :)

TBH I would just get on with the grind if I had any faith that I wouldn't just lose the lot.

I can play the MTTs ok (ish), The SNGs seem much harder than when I played a few years ago, and the cash games, even at micro levels are teh only thing that I am absolutely showing a loss on.

So I gave up on them, for the time being, at least.

 ;ashamed;


Title: Re: Getting cash out of a poker site.
Post by: millidonk on October 19, 2012, 01:26:53 PM
Not being funny mate but this situation is very standard. Defo read the T&Cs before entering into any bonus commitments anyway, but in your case you have already taken the money you deposited back so you have not lost anything. It's well known bonus money is used first, so you are in affect freerolling, for the site to have a chance to make money off their bonus they require you to fulfill their predefined rules before you can withdrawal.

Get grinding, will take a fair while doing MTTs. Make sure there isn't an expiration date or whatever else you could find yourself having to redeposit in a few weeks time. 


Title: Re: Getting cash out of a poker site.
Post by: Royal Flush on October 19, 2012, 01:35:30 PM
If you want to dump it plenty of people i am sure will do that for you on here. I'll even do it myself if you want maybe tomorrow as im about to go out. LMK


Title: Re: Getting cash out of a poker site.
Post by: ShatnerPants on October 19, 2012, 03:02:35 PM
Cheers Guys

The thing that cheeses me off most is that I knew the restrictions, but obviously misinterpreted them. (In my defence I think they are easily understood by the more experienced players, but for noobs and guys like myself who've never got as far as withdrawing before, I think they could be clearer)

Before I go down the route of dumping them, I'll give the grind a roll.

To do it properly, what limits should I be playing with £140. Does the idea of sitting down with 5% of your 'roll still stand up? IE I should be thinking of working in units of $10 and try playing the 5cent/10cent games?

I've tried multitabling with 3 tables before now, and that was tough enough. I don't see how any sane person can do more.

Would limit holdem be an option?

Wish me luck........

 ;pokergods;


Title: Re: Getting cash out of a poker site.
Post by: ShatnerPants on October 19, 2012, 04:34:52 PM
1st quick session...

5cent / 10cent 9 seater. Sat with $10

3 tables. 200 hands. Earned 38 points

Made £3 profit.

That was about just about an hour's hard graft

Give me a 5 hour MTT any day..

 :respect: to all you grinders  ;tightend;


Title: Re: Getting cash out of a poker site.
Post by: AlunB on October 19, 2012, 04:57:35 PM
Quite surprised by the response to this. It definitely is standard, and mainly a reaction to bonus 'abuse' in the early days of online gambling. But it's also something sites are really bad at publicising in their FREE BONUS MONEY marketing. I've been stung for this a couple of times on sports betting sites for bonuses I wasn't even bothered about in the first place.

It really is something sites should handle more responsibly in my view and I know some of the European regulators are looking at cracking down on bonuses and the way they are marketed.

To be honest most of the time you're better off not bothering with the bonus if you're a low stakes player.


Title: Re: Getting cash out of a poker site.
Post by: ShatnerPants on October 19, 2012, 05:49:21 PM
Quite surprised by the response to this. It definitely is standard, and mainly a reaction to bonus 'abuse' in the early days of online gambling. But it's also something sites are really bad at publicising in their FREE BONUS MONEY marketing. I've been stung for this a couple of times on sports betting sites for bonuses I wasn't even bothered about in the first place.

It really is something sites should handle more responsibly in my view and I know some of the European regulators are looking at cracking down on bonuses and the way they are marketed.

To be honest most of the time you're better off not bothering with the bonus if you're a low stakes player.

I know that now.

Just a shame I got my bum slapped

 ;smackedbottom;



 





Title: Re: Getting cash out of a poker site.
Post by: kinboshi on October 19, 2012, 06:03:40 PM
You want to speak to EvilPie about sign-up bonuses. He loves them...