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Title: Apologies for the loss of service Post by: TightEnd on February 25, 2013, 01:36:49 PM At around 11am the data centre of our server host suffered a failure that meant all their hosted sites went down for over two hours
"Packet loss" apparently, and pretty rare for them. Hopefully we're back to normal now, sorry. Title: Re: Apologies for the loss of service Post by: tikay on February 25, 2013, 01:40:59 PM (http://i1147.photobucket.com/albums/o541/tikay2/interlude_zps0df20bc0.jpg) Title: Re: Apologies for the loss of service Post by: AndrewT on February 25, 2013, 01:55:38 PM This is a poker forum - our members are well used to packet loss.
Title: Re: Apologies for the loss of service Post by: the sicilian on February 25, 2013, 03:20:24 PM 'Packet Loss' ? ooooo ill try that one next time one of my customers servers goes down...
er..wheres Red Dog please ? Title: Re: Apologies for the loss of service Post by: millidonk on February 25, 2013, 04:00:15 PM Apology not accepted. I want a refund of this month's subscription fee.
Title: Re: Apologies for the loss of service Post by: TightEnd on February 25, 2013, 04:05:04 PM "Hi ,
Connectivity to your server has now been resolved. We're currently investigating exactly what happened and will update you once we have more information." I am definitely calling the Red-dog On-off theory here Title: Re: Apologies for the loss of service Post by: Tal on February 25, 2013, 04:10:03 PM They've sent in the backup hamster
Title: Re: Apologies for the loss of service Post by: kinboshi on February 25, 2013, 04:19:20 PM Apology not accepted. I want a refund of this month's subscription fee. Cash or into your bank account? If you send your PIN number, debit card, mother's maiden name, address and a video of you doing the Harlem Shake then we can process the payment within four working months. Title: Re: Apologies for the loss of service Post by: millidonk on February 25, 2013, 04:20:55 PM Apology not accepted. I want a refund of this month's subscription fee. Cash or into your bank account? If you send your PIN number, debit card, mother's maiden name, address and a video of you doing the Harlem Shake then we can process the payment within four working months. I already have a dd set-up to Tighty's account. Everyone pays £50 a month to use blonde don't they? Title: Re: Apologies for the loss of service Post by: kinboshi on February 25, 2013, 04:40:40 PM Apology not accepted. I want a refund of this month's subscription fee. Cash or into your bank account? If you send your PIN number, debit card, mother's maiden name, address and a video of you doing the Harlem Shake then we can process the payment within four working months. I already have a dd set-up to Tighty's account. Everyone pays £50 a month to use blonde don't they? How come you get a discount? |