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Title: Bouncing emails help Post by: edgascoigne on January 14, 2014, 06:19:49 PM Evening all,
Hoping to call in a little help from the good people of Blonde!! I want my email signature to be in HTML for two reasons: (I) it will enabled hyperlinked banners that link through to a relevant page (ii) including HTML in there auto-produces a sign off image from the company I represent's internal system. This is great, in theory, but as far as I'm aware I can't include banners from an iPad? The image produced by (ii) would suffice for mails from iPad but.... ...when I contact some addresses with my 'rich' signs tyre I get a 552 message showing the email has been bounced. Anyone out there able to give a hopeless techie sort a little help?! Title: Re: Bouncing emails help Post by: rfgqqabc on January 14, 2014, 06:39:32 PM I'm having a bit of a punt here. Is it typical to include these signatures? Is it just that the companies have filters? Or are you sending the personal email addresses?
Title: Re: Bouncing emails help Post by: Longines on January 14, 2014, 09:07:23 PM 552 is usually 'message too large'. Must be one hell of sig image as i haven't recently come across a mail server that chokes on anything smaller than 10MB?
Title: Re: Bouncing emails help Post by: edgascoigne on January 14, 2014, 09:47:50 PM Adam - it's weird, it bounces from godaddy reg'd accounts. Maybe others in time but would obv rather understand the problem/solution than trial and error the whole time!
Longines - ah. Can't think it would be that big - it's just a JPEG with a click through to a website. Let me duplicate it tomorrow and post the exact message here :) Thanks chaps Title: Re: Bouncing emails help Post by: Jon MW on January 14, 2014, 10:44:13 PM How many people do you think click on a link in a HTML signature?
i.e. you might think it's a good idea, but how likely are you to achieve your actual aim? Title: Re: Bouncing emails help Post by: edgascoigne on January 15, 2014, 01:40:26 PM How many people do you think click on a link in a HTML signature? i.e. you might think it's a good idea, but how likely are you to achieve your actual aim? It's tough to say. Essentially the company furnish us with a choice of various banners/click-throughs that can be used, each being focused on a different area/opportunity. The idea would be to anticipate the customer's (personal contacts/referrals) perceived needs/motivators and select accordingly - eg. for someone with young children I may include a banner linking to further information about the Junior ISA product, for someone older and getting towards retirement I may include a link to Retirement Planning alternatives to a Pension. In theory this may stimulate some interest, but I take your point. Even aside from this there is the professionalism and perception point of a good-looking signature I feel. Error message below: Server refused mail at END OF DATA - 552 5.2.0 EDTa1n00G0xgfBq01DTawi IB212 msg rejected as spam I am a technology ;flushy; !! Title: Re: Bouncing emails help Post by: Longines on January 15, 2014, 04:37:47 PM Looks like the receiver's email server thinks it is spam. If you send them a plain text email is it received?
Title: Re: Bouncing emails help Post by: iangascoigne on January 15, 2014, 04:39:51 PM Contact your companies Marketing team or IT department.
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