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Poker Forums => The Rail => Topic started by: Junior Senior on January 20, 2014, 07:17:35 PM



Title: Loading DTD Poker
Post by: Junior Senior on January 20, 2014, 07:17:35 PM
Does anyone else have an issue loading up DTD? i play on there infrequently but still every time i go to boot it up it takes ages! like 10-20 minutes and goes through a whole update script. just me?


Title: Re: Loading DTD Poker
Post by: Woodsey on January 20, 2014, 07:23:06 PM
Happened to me before, contact support mate, they did help me but I've forgotten what they told me to do. I had it for a few weeks very annoying indeed.


Title: Re: Loading DTD Poker
Post by: titaniumbean on January 20, 2014, 07:23:44 PM
the longer between each time you play the more there is to potentially update.


>1-2 mins is obv a problem though, uninstall reinstall?


Title: Re: Loading DTD Poker
Post by: Woodsey on January 20, 2014, 07:25:18 PM
the longer between each time you play the more there is to potentially update.


>1-2 mins is obv a problem though, uninstall reinstall?

It's not that, I was playing a reasonable amount and still getting it.


Title: Re: Loading DTD Poker
Post by: Junior Senior on January 20, 2014, 07:29:39 PM
already done the uninstall thingy.

delete cookies?


Title: Re: Loading DTD Poker
Post by: titaniumbean on January 20, 2014, 07:32:15 PM
can do but that should be irrelevant.

contact support? poke woodsey so he remembers what they said  to him lol


Title: Re: Loading DTD Poker
Post by: Junior Senior on January 20, 2014, 07:56:24 PM
in and registered and playing but can't see any tournament lobbies. click the lobby button and nothing happens. sigh


Title: Re: Loading DTD Poker
Post by: GlennDuskTillDawn on January 22, 2014, 07:30:22 AM
in and registered and playing but can't see any tournament lobbies. click the lobby button and nothing happens. sigh
Hi,
As you can imagine this frustrates us just as much as you guys.
My advice at the minute would be to please long and screenshot any issues and send them to myself or support who will seek an answer from iPoker.

Glenn


Title: Re: Loading DTD Poker
Post by: bergeroo on January 28, 2014, 03:12:40 PM
Played a few comps on Sunday and it was awful. Taking about a minute between every hand, disconnected every 20-30 minutes, somehow the tournaments kept going and it was a fight to get back online first so you could steal blinds before everyone got back. Can't believe they didn't cancel the tournaments, but I guess there is kind of nobody in charge at ipoker and the skins have no power in this regard. Anyone play Monday or so far today? Is it any better?


Title: Re: Loading DTD Poker
Post by: TightEnd on January 28, 2014, 03:19:27 PM
DTD did cancel their satellites on Sunday and compensated, second time in a week they had to compensate. No one feels it more than them!

All the details were in the Grand Prix thread and whenever there are problems DTD on social media and I on here keep people up to date

Last night was generally better, from what I could see. Hope it continues




Title: Re: Loading DTD Poker
Post by: bergeroo on January 28, 2014, 03:27:31 PM
Thanks for info.

Fair play to DTD, pretty sure that they are fairer at this than most/all other skins.

Would play a lot more on DTD skin myself but am mostly not in the UK.


Title: Re: Loading DTD Poker
Post by: Pinchop73 on January 29, 2014, 09:31:06 AM
Not been able to play since before ukipt Edinburgh. Keeps coming up with 'casino module not updated' or something. It's the same as another Ipoker skin too, it isn't a dtd isolated incident.

My problem is that I now have windows 8 and I haven't the faintest how to uninstall to attempt a reinstall.  ;ashamed;


Title: Re: Loading DTD Poker
Post by: TightEnd on January 29, 2014, 09:37:36 AM
Not been able to play since before ukipt Edinburgh. Keeps coming up with 'casino module not updated' or something. It's the same as another Ipoker skin too, it isn't a dtd isolated incident.

My problem is that I now have windows 8 and I haven't the faintest how to uninstall to attempt a reinstall.  ;ashamed;

There have certainly been a lot of updates (enhancements) recently. Implementation of those appears to be an issue at the customer end


Title: Re: Loading DTD Poker
Post by: welsh1980 on January 29, 2014, 10:10:08 AM
Not been able to play since before ukipt Edinburgh. Keeps coming up with 'casino module not updated' or something. It's the same as another Ipoker skin too, it isn't a dtd isolated incident.

My problem is that I now have windows 8 and I haven't the faintest how to uninstall to attempt a reinstall.  ;ashamed;
go bottom right of laptop or pc , click on settings ,then control panel its all there m8


Title: Re: Loading DTD Poker
Post by: Pinchop73 on January 29, 2014, 11:22:56 AM
Diolch


Title: Re: Loading DTD Poker
Post by: smurf on January 29, 2014, 08:29:59 PM
suddenly having problems tonight...never had any problems before.

When i get moved tables it closes the old one but doesn't open the new one...any ideas???

Happened 3 times tonight.


Title: Re: Loading DTD Poker
Post by: TightEnd on January 29, 2014, 08:31:44 PM
suddenly having problems tonight...never had any problems before.

When i get moved tables it closes the old one but doesn't open the new one...any ideas???

Happened 3 times tonight.

No ideas, but I know you are not alone. I was told it was happening on table breaks/moves to a few players I was talking to last night


Title: Re: Loading DTD Poker
Post by: smurf on January 29, 2014, 08:52:37 PM
suddenly having problems tonight...never had any problems before.

When i get moved tables it closes the old one but doesn't open the new one...any ideas???

Happened 3 times tonight.

No ideas, but I know you are not alone. I was told it was happening on table breaks/moves to a few players I was talking to last night

ok...might uninstall and re-install tomorrow and see if it helps


Title: Re: Loading DTD Poker
Post by: millidonk on January 29, 2014, 10:03:36 PM
Happened a couple of times to me as well.


Title: Re: Loading DTD Poker
Post by: Junior Senior on January 29, 2014, 10:59:32 PM
Same problem i had. Support said close prog and reopen and table will load. It did.


Title: Re: Loading DTD Poker
Post by: Woodsey on January 29, 2014, 11:09:27 PM
Same problem i had. Support said close prog and reopen and table will load. It did.

Yep, same here, I don't wait now just do it fast.


Title: Re: Loading DTD Poker
Post by: h on January 30, 2014, 12:20:24 AM
Same problem i had. Support said close prog and reopen and table will load. It did.

try opening lobby then click on join my table


Title: Re: Loading DTD Poker
Post by: teamonkey on January 30, 2014, 09:31:21 AM
isnt Ipoker meant to be the second bigest and best poker client out there?

how come they always appear to have these issues?


Title: Re: Loading DTD Poker
Post by: GlennDuskTillDawn on January 30, 2014, 11:36:09 AM
Hi guys,

I know its frustrating and again I apologise for the issues.

Please feel free to send any info to me via pm, email or through support. Its a case of collecting evidence to send to iPoker. Screenshots and times of the issues would be ideal.

We always aim to send them off for investigation.

Glenn


Title: Re: Loading DTD Poker
Post by: bergeroo on February 01, 2014, 01:32:00 AM
suddenly having problems tonight...never had any problems before.

When i get moved tables it closes the old one but doesn't open the new one...any ideas???

Happened 3 times tonight.

yep this has been happening for a week or two now.

Other option is to go to the lobby of the tournament and click, take my seat, this is prob quicker than logging out and in and means that you don't have to close any other tournies you are playing too.

I disconnected with a short stack with 32 left of the 100r tonight with 27 paid. Got back in 15 mins later with half a big blind and about to take the bb and bubbled it. If my skin doesn't refund me then it is gg ipoker network and I'll just play sats and club cash games on DTD when I am in the UK.