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Poker Forums => The Rail => Topic started by: Ironside on November 05, 2014, 05:28:36 PM



Title: pokerstars problem
Post by: Ironside on November 05, 2014, 05:28:36 PM
anyone else having problems with poker stars its saying it doesnt offer games in my area i am in 4 games currently


Title: Re: pokerstars problem
Post by: teddybloat on November 05, 2014, 05:29:56 PM
yeah only just happened.

hope its just a bug with the switch over, they have had lots of problems.

could be more sinister though.


Title: Re: pokerstars problem
Post by: titaniumbean on November 05, 2014, 05:30:39 PM
yeh playing up im currently sat in on 8/12 tables. blinding out the rest.

such fun


Title: Re: pokerstars problem
Post by: Ironside on November 05, 2014, 05:35:30 PM
grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr


Title: Re: pokerstars problem
Post by: Rexas on November 05, 2014, 05:36:45 PM
this is really not good :p


Title: Re: pokerstars problem
Post by: Rupert on November 05, 2014, 05:36:55 PM
http://forumserver.twoplustwo.com/29/news-views-gossip/pokerstars-does-not-offer-real-money-games-your-area-uk-1486972/


Title: Re: pokerstars problem
Post by: claypole on November 05, 2014, 05:38:06 PM
Same as is everyone I think


Title: Re: pokerstars problem
Post by: titaniumbean on November 05, 2014, 05:39:01 PM
it's like the reverse sit out exploit


Title: Re: pokerstars problem
Post by: The Camel on November 05, 2014, 05:39:59 PM
Mass sit out going well.


Title: Re: pokerstars problem
Post by: Ironside on November 05, 2014, 05:41:32 PM
i was runnin crap all afternoon finally got some chips and i get booted

and guess best i will get offered is a return on stakes FML


Title: Re: pokerstars problem
Post by: claypole on November 05, 2014, 05:42:37 PM
Could they be making an more of a f*** up of this if they tried?


Title: Re: pokerstars problem
Post by: pleno1 on November 05, 2014, 05:43:19 PM
Mass sit out going well.

hahaha


Title: Re: pokerstars problem
Post by: Ironside on November 05, 2014, 05:43:30 PM
i just got an email back from them saying it looks like i have reconnected

yeah i am connected just wont let me sit


Title: Re: pokerstars problem
Post by: titaniumbean on November 05, 2014, 05:44:37 PM
Could they be making an more of a f*** up of this if they tried?

yeh any of the other networks could have tried it.


Title: Re: pokerstars problem
Post by: Ironside on November 05, 2014, 05:48:27 PM
well just got a min cash in the nlo8 was top 10 stack when it logged me out lol


Title: Re: pokerstars problem
Post by: Ironside on November 05, 2014, 05:49:09 PM
i'm back


Title: Re: pokerstars problem
Post by: titaniumbean on November 05, 2014, 06:09:36 PM
We will be considering refunds for materially affected players. "Materially affected" means you missed a considerable number of hands and lost a significant portion of your chip stack due to blinds and antes. If you believe you were materially affected by this issue, please email us with the following subject line:

"REFUND: T#_________, $X+Y, User ID"

Where "________" is the Tournament ID, "X+Y" is the buy-in of the tournament, and "USERID" is your PokerStars User ID.

For example, "REFUND: T#123456780, $20 + 2, KidJoker"

For multiple tournament refund requests, please note additional tournaments in the text of your email. For example:

T#123456780, $20 + 2
T#123456781, $10 + 1,
T#123456782, $50 + 5
etc.

If you do not know the Tournament ID, you can find it in the PokerStars software using the playing audit feature. From the PokerStars Lobby screen, select:

'Requests’ → ‘Playing History Audit...'

Please also be aware that your refund request may take a few days to be processed.




new from stars. good old amaya


Title: Re: pokerstars problem
Post by: Rexas on November 05, 2014, 06:27:23 PM
It's days like this that make me glad I don't play tournaments


Title: Re: pokerstars problem
Post by: The Camel on November 05, 2014, 06:45:53 PM
Its years since I encountered a problem in a tournament on Stars.

Did they give chip count compensation until recently?


Title: Re: pokerstars problem
Post by: titaniumbean on November 05, 2014, 06:48:06 PM
Its years since I encountered a problem in a tournament on Stars.

Did they give chip count compensation until recently?

they sorted it all out as fairly as possible + it was all automated so you didn't have to do algebra and send 400 lines of info


Title: Re: pokerstars problem
Post by: The Camel on November 05, 2014, 06:51:40 PM
Its years since I encountered a problem in a tournament on Stars.

Did they give chip count compensation until recently?

they sorted it all out as fairly as possible + it was all automated so you didn't have to do algebra and send 400 lines of info

Would you get compensation if you sat out for, say an hour, and then came back having lost 1/4 of your chips and played on.


Title: Re: pokerstars problem
Post by: titaniumbean on November 05, 2014, 06:56:51 PM
Its years since I encountered a problem in a tournament on Stars.

Did they give chip count compensation until recently?

they sorted it all out as fairly as possible + it was all automated so you didn't have to do algebra and send 400 lines of info

Would you get compensation if you sat out for, say an hour, and then came back having lost 1/4 of your chips and played on.


not if you ticked sit out yourself, if you lost connection probably not, if it's anything related to stars side you would get some kind of compensation.  often if you are not a regular complainer and it wasn't a stars wide problem stars might even give a few fpps or a ticket just something to show good faith. it's not like stars used to have many problems if at all whilst running 100K+ players online at once for 5 years.


this whole 'materially affected' phrase is new and seems just part 1 of fobbing you off and not refunding at all. oh you weren't quite affected enough eh...


Title: Re: pokerstars problem
Post by: Ironside on November 05, 2014, 06:59:04 PM
i aint even going to bother sending in a request for compo

blinded into the money in 2 tilted out of other 2


Title: Re: pokerstars problem
Post by: George2Loose on November 05, 2014, 07:06:54 PM
i aint even going to bother sending in a request for compo

blinded into the money in 2 tilted out of other 2

Probably another reason why they've introduced this rule


Title: Re: pokerstars problem
Post by: Ironside on November 05, 2014, 07:13:11 PM
i aint even going to bother sending in a request for compo

blinded into the money in 2 tilted out of other 2

Probably another reason why they've introduced this rule

yeah but for the limits i play max i would get is 11$ and i got 2 min cahes which is more than i normally would of


Title: Re: pokerstars problem
Post by: The Camel on November 05, 2014, 07:17:17 PM
Oooo wouldn't it be fun if they had a glitch in Spin and goes and everyone got jackpots for an hour!


Title: Re: pokerstars problem
Post by: George2Loose on November 05, 2014, 07:39:20 PM
11$ gained*x means a lot less in refunds


Title: Re: pokerstars problem
Post by: titaniumbean on November 05, 2014, 08:07:50 PM
Oooo wouldn't it be fun if they had a glitch in Spin and goes and everyone got jackpots for an hour!

bet that'd last more than 10 seconds. just like the sitout glitch oh wait....