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Title: Any Techies about ? problems connecting to internet via UKONLINE Post by: GURNFISH on April 03, 2006, 11:50:11 PM I am unable to connect to the Internet via my UKONLINE (unlimited access account).
It is not my modem because I have been able to connect via another account. Any ideas what it could be or will it be a problem at UKONLINEs end ? Any advice appreciated. Title: Re: Any Techies about ? problems connecting to internet via UKONLINE Post by: Ironside on April 03, 2006, 11:51:18 PM give tehre support a phone
Title: Re: Any Techies about ? problems connecting to internet via UKONLINE Post by: GURNFISH on April 03, 2006, 11:56:36 PM They never answer Ironside but I will ring them tomorrow and wait and wait until they do. Title: Re: Any Techies about ? problems connecting to internet via UKONLINE Post by: jammer on April 03, 2006, 11:59:46 PM just not enough information there to give you any useful help - could be anything :(
;goodluck; Title: Re: Any Techies about ? problems connecting to internet via UKONLINE Post by: Bongo on April 04, 2006, 12:00:01 AM Status Info: 0845 333 3366 (Recorded message)
Should tell you if they have any problems. from: http://support.ukonline.net/default.asp?location=opensurf Title: Re: Any Techies about ? problems connecting to internet via UKONLINE Post by: GURNFISH on April 04, 2006, 12:02:48 AM Thanks Bongo I've got that number and they never answer.
Jammer - Every thing works as normal until it comes up Verifying Username and Password, it then pauses and disconnects. The message is something like "unable to connect to remote computer". Title: Re: Any Techies about ? problems connecting to internet via UKONLINE Post by: Robert HM on April 04, 2006, 12:24:03 AM I'm on UKONLINE but broadband, it's OK as you see. Don't waste your time on the number it is hardly ever answered.
Title: Re: Any Techies about ? problems connecting to internet via UKONLINE Post by: stallyon on April 04, 2006, 12:25:38 PM have you tried dialling the number that your modem dials to connect? it could have the wrong number.
have you tried testing your modem using telnet? |