blonde poker forum

Poker Forums => The Rail => Topic started by: Sark79 on September 13, 2006, 04:15:42 PM



Title: Anyone ever had this message before on Blonde?
Post by: Sark79 on September 13, 2006, 04:15:42 PM
I am a clicker and if I see something whatever it is, I click it to see what it does. Just like mikky's phone icon on the forum, if it is there then I can't get it out of my mind until I have clicked it.

Today I was doing my usual daily routine of clicking each of the icons on Blonde poker. This is a daily routine I have, because quite simply I am a weirdo with a strange mind  :D.  When I clicked on the cash out bit, I got this message below

"we are unable to process t your withdrawal request at this time due to a withdrawal restriction on your account. Please contact customer services for assistance".

I have no intention of withdrawing and normally I don't click this part on my clicking tour around the site before sitting down to play .  I contacted manager and they said to restart blonde. I did this and it didn't clear.  I really don't want to go through the whole process of phoning and spending ages on the phone for no other reason than to put my curiosity at ease.

Anyone have any ideas what this means?





Title: Re: Anyone ever had this message before on Blonde?
Post by: Claw75 on September 13, 2006, 04:20:02 PM
what's a 'withdrawal request'??


Title: Re: Anyone ever had this message before on Blonde?
Post by: SupaMonkey on September 13, 2006, 04:23:15 PM
It means you've been rumbled mate.  :D


Title: Re: Anyone ever had this message before on Blonde?
Post by: mikkyT on September 13, 2006, 04:28:55 PM
You could have to prove your identity - eg you deposited via switch instead of creidt card.


Title: Re: Anyone ever had this message before on Blonde?
Post by: The Baron on September 13, 2006, 04:31:02 PM
Sark please try uninstalling and reinstalling your software and PM me if the problem persists.

Thanks.


Title: Re: Anyone ever had this message before on Blonde?
Post by: Sark79 on September 13, 2006, 04:31:47 PM
The manager asked me what method I selected to withdraw.  The thing is this message overides everything else and I am not actually given the choice to select a method.  I have withdrawn money a few times in the past from Blonde, but I never had this message come up before.


Title: Re: Anyone ever had this message before on Blonde?
Post by: Colchester Kev on September 13, 2006, 04:33:14 PM
It could be any number of things, did you put an amount in to withdraw ??

Did you put an amount to withdraw greater than your balance ??

Did you type in a withdrawal method

there are many many reasons why you may have got the error message.


Title: Re: Anyone ever had this message before on Blonde?
Post by: Sark79 on September 13, 2006, 04:35:36 PM
Sark please try uninstalling and reinstalling your software and PM me if the problem persists.

Thanks.


ok mate, I will try that.  Last week, I re-installed VC Poker onto my laptop.  I haven't played there for ages, but I still have around 35,000 AP in my account just sitting there doing nothing. I thought it is best to use them up mainly to gain  experience more than anything.  Perhaps the two tribeca sites are clashing with one another.


Title: Re: Anyone ever had this message before on Blonde?
Post by: Sark79 on September 13, 2006, 04:37:12 PM
It could be any number of things, did you put an amount in to withdraw ??

Did you put an amount to withdraw greater than your balance ??

Did you type in a withdrawal method

there are many many reasons why you may have got the error message.


Nope Kev,  I don't even get a option to do any of the above.  This message just flashes up on the screen straight away.   I will try and reinstall the software.


Title: Re: Anyone ever had this message before on Blonde?
Post by: Colchester Kev on September 13, 2006, 04:39:46 PM
have you actually got any money in your account yet, or have you just opened it to have a look around ??


Title: Re: Anyone ever had this message before on Blonde?
Post by: booder on September 13, 2006, 04:40:35 PM
quite simply I am a weirdo with a strange mind 





really ?           cant say i had noticed


Title: Re: Anyone ever had this message before on Blonde?
Post by: Sark79 on September 13, 2006, 04:44:29 PM
have you actually got any money in your account yet, or have you just opened it to have a look around ??



What are you talking about you fish  :D    I have your money in my account

Yes I have over $150 in my account, I am looking at the cashier now.

I don't want to withdraw money. I am just curious as to why I can't should I want to


Title: Re: Anyone ever had this message before on Blonde?
Post by: thetank on September 13, 2006, 04:48:59 PM

I am a clicker and if I see something whatever it is, I click it to see what it does. Just like mikky's phone icon on the forum, if it is there then I can't get it out of my mind until I have clicked it.

Today I was doing my usual daily routine of clicking each of the icons on Blonde poker. This is a daily routine I have, because quite simply I am a weirdo with a strange mind  :D.  When I clicked on the cash out bit, I got this message below



Lets hope you don't get a job as a fake air traffic controller one day.


Title: Re: Anyone ever had this message before on Blonde?
Post by: Ironside on September 13, 2006, 04:53:15 PM

I am a clicker and if I see something whatever it is, I click it to see what it does. Just like mikky's phone icon on the forum, if it is there then I can't get it out of my mind until I have clicked it.

Today I was doing my usual daily routine of clicking each of the icons on Blonde poker. This is a daily routine I have, because quite simply I am a weirdo with a strange mind  :D.  When I clicked on the cash out bit, I got this message below



Lets hope you don't get a job as a fake air traffic controller one day.

he already done that


Title: Re: Anyone ever had this message before on Blonde?
Post by: Colchester Kev on September 13, 2006, 04:58:50 PM
have you actually got any money in your account yet, or have you just opened it to have a look around ??

What are you talking about you fish  :D    I have your money in my account



LOL dont think that you are special ... everyone has some of my money, i like to share it around :)


Title: Re: Anyone ever had this message before on Blonde?
Post by: saintdave on September 13, 2006, 07:17:43 PM
Hello folks,

Well after reading the post about how we should all have accounts on blonde i thought i would download the software and deposit some $.  Downloaded it fine and after pinging manager about allowing me to open real money account with blonde i was able to make a deposit.  I tried depositing with switch but it would not allow me to because it demanded a start date (my switch card has never had a start date on it, like most).  So I thought fine, I will deposit with my credit card.  This worked fine, yet strangely did not ask for a start date as would normally be the case.  I deposited some cash and played a few games.

This morning I logged on and when i went to the cashier screen it said my account was being held.  Thus i pinged the manager and was told that i needed to send in proof of identity in order to release my account.

My main question is this.  Why was I able to access MY funds and play with them immediately after opening the account and now my money (albeit a modest sum) is unavailable to me until I prove who i am?  I have never experienced this before on any of the tribeca skins.  The manager told me it was KYC (Know Your Customer) but to be honest i'm a bit baffled by it all.

Not wishing to sound like a whinger, just wondering......

cheers

Dave


Title: Re: Anyone ever had this message before on Blonde?
Post by: Colchester Kev on September 13, 2006, 07:43:47 PM
Hello folks,

Well after reading the post about how we should all have accounts on blonde i thought i would download the software and deposit some $.  Downloaded it fine and after pinging manager about allowing me to open real money account with blonde i was able to make a deposit.  I tried depositing with switch but it would not allow me to because it demanded a start date (my switch card has never had a start date on it, like most).  So I thought fine, I will deposit with my credit card.  This worked fine, yet strangely did not ask for a start date as would normally be the case.  I deposited some cash and played a few games.

This morning I logged on and when i went to the cashier screen it said my account was being held.  Thus i pinged the manager and was told that i needed to send in proof of identity in order to release my account.

My main question is this.  Why was I able to access MY funds and play with them immediately after opening the account and now my money (albeit a modest sum) is unavailable to me until I prove who i am?  I have never experienced this before on any of the tribeca skins.  The manager told me it was KYC (Know Your Customer) but to be honest i'm a bit baffled by it all.

Not wishing to sound like a whinger, just wondering......

cheers

Dave

Im onto it Dave, bear with me.


Title: Re: Anyone ever had this message before on Blonde?
Post by: The Baron on September 13, 2006, 07:49:56 PM
Hello folks,

Well after reading the post about how we should all have accounts on blonde i thought i would download the software and deposit some $.  Downloaded it fine and after pinging manager about allowing me to open real money account with blonde i was able to make a deposit.  I tried depositing with switch but it would not allow me to because it demanded a start date (my switch card has never had a start date on it, like most).  So I thought fine, I will deposit with my credit card.  This worked fine, yet strangely did not ask for a start date as would normally be the case.  I deposited some cash and played a few games.

This morning I logged on and when i went to the cashier screen it said my account was being held.  Thus i pinged the manager and was told that i needed to send in proof of identity in order to release my account.

My main question is this.  Why was I able to access MY funds and play with them immediately after opening the account and now my money (albeit a modest sum) is unavailable to me until I prove who i am?  I have never experienced this before on any of the tribeca skins.  The manager told me it was KYC (Know Your Customer) but to be honest i'm a bit baffled by it all.

Not wishing to sound like a whinger, just wondering......

cheers

Dave

Dave, you are completely in the right, please PM me your username and PIN - NOT your password.

Thanks

Aaron


Title: Re: Anyone ever had this message before on Blonde?
Post by: Trace on September 13, 2006, 08:23:27 PM
Yeah Dave  that is your P I N!!!  lol




Kev you aint given me any of your money!!


Title: Re: Anyone ever had this message before on Blonde?
Post by: Colchester Kev on September 13, 2006, 08:46:37 PM
Sigh, i dont give to needy birds ;)


Title: Re: Anyone ever had this message before on Blonde?
Post by: Trace on September 13, 2006, 08:59:43 PM
Sigh, i dont give to needy birds ;)

You weren't being that fussy the other night!!   You were damn near begging for me in the lobby!!!!   ;busted;


Title: Re: Anyone ever had this message before on Blonde?
Post by: Colchester Kev on September 14, 2006, 08:36:58 AM
I thought you were someone else :D :D :D