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Poker Forums => The Rail => Topic started by: Pinchop73 on September 20, 2013, 03:48:36 PM



Title: pokerstars.com Support
Post by: Pinchop73 on September 20, 2013, 03:48:36 PM
Hi,

Does anybody have any way of contacting pokerstars.com support other than via email which is the only form of contact they have advertised? A telephone number, live skype support, anything?

I've sent 4 emails over the last few days all with no reply. If anybody could help me out I'd really appreciate it.

Cheers

Nathan


Title: Re: pokerstars.com Support
Post by: tikay on September 20, 2013, 03:52:29 PM

Drop a PM to James Atkins (MC) he may be able to help, he has an inside line and may be able to give you a steer.


Title: Re: pokerstars.com Support
Post by: Pinchop73 on September 20, 2013, 03:55:37 PM
Of course. Yeah cheers pal


Title: Re: pokerstars.com Support
Post by: pleno1 on September 20, 2013, 04:00:18 PM
dad at pokerstars.com i think


Title: Re: pokerstars.com Support
Post by: theprawnidentity on September 20, 2013, 04:06:25 PM
dad at pokerstars.com i think

Really badly wanted to fix this post.


Title: Re: pokerstars.com Support
Post by: railtard1 on September 20, 2013, 04:12:03 PM
Put URGENT in the subject and they should reply really quickly


Title: Re: pokerstars.com Support
Post by: theprawnidentity on September 20, 2013, 04:13:11 PM
Have you contacted them through the client?  My experience of stars.com support is great.  Dont think I've ever waited much longer than 20mins for a response.


Title: Re: pokerstars.com Support
Post by: mondatoo on September 20, 2013, 04:14:27 PM
Have you contacted them through the client?  My experience of stars.com support is great.  Dont think I've ever waited much longer than 20mins for a response.

Same, seems strange.


Title: Re: pokerstars.com Support
Post by: Pinchop73 on September 20, 2013, 04:21:15 PM
Yes always been the same for me too. But now I want to take five figures off there (yes thin, w/e) they seemingly dissappear.


Title: Re: pokerstars.com Support
Post by: mondatoo on September 20, 2013, 04:22:32 PM
Yes always been the same for me too. But now I want to take five figures off there (yes thin, w/e) they seemingly dissappear.

Never had that problem.


Title: Re: pokerstars.com Support
Post by: theprawnidentity on September 20, 2013, 04:29:28 PM
One of my mates had 6 figs on there that he needed to transfer, he messaged them about transferring it and they rang him up within about 5 mins, so defo strange.


Title: Re: pokerstars.com Support
Post by: TL900 on September 20, 2013, 04:31:09 PM
sick brags itt


Title: Re: pokerstars.com Support
Post by: BorntoBubble on September 20, 2013, 04:58:45 PM
Yeh tom you defo don't have any mates :p


Title: Re: pokerstars.com Support
Post by: titaniumbean on September 20, 2013, 05:02:48 PM
Have you contacted them through the client?  My experience of stars.com support is great.  Dont think I've ever waited much longer than 20mins for a response.

Same, seems strange.

he must have the lurgy lol.


basic email support is joke quick, through client is fast too.

can always pm some of the stars guys on 2+2 as they use there frequently.


Title: Re: pokerstars.com Support
Post by: theprawnidentity on September 20, 2013, 05:03:39 PM
Yeh tom you defo don't have any mates :p

Can't argue with this.


Title: Re: pokerstars.com Support
Post by: pleno1 on September 20, 2013, 05:11:21 PM
Quote from: jgcblack on May 21, 2013, 09:51:56 PM
Then lost J10cc vs 97ss on 842ss for a chunk... he turned his hand face up (theoretically) as I have a pretty solid read on him and with the dead money in the middle and the read I took the aggressive choice and made him


hahaha


Title: Re: pokerstars.com Support
Post by: Pinchop73 on September 21, 2013, 09:39:57 AM
Told now that I'm in que and that I'll be dealt with when I get to the front of it at an unknown timeframe.

I thought stars was different but they're all the same.  ;grr; ;madasahatstand; :pop:

Actually that's a lie, Winamax.fr support is A*. Highly recommended.


Title: Re: pokerstars.com Support
Post by: Ironside on October 03, 2013, 10:50:23 PM
i am sure i read somewhere of a turbo micro series starting soon but cant find any details on there webpage or in the software anyone help me out ?


Title: Re: pokerstars.com Support
Post by: theprawnidentity on October 04, 2013, 06:03:31 AM
i am sure i read somewhere of a turbo micro series starting soon but cant find any details on there webpage or in the software anyone help me out ?

I see what you did there.


Title: Re: pokerstars.com Support
Post by: Ironside on October 04, 2013, 06:29:05 AM
I wish I could see what I did


Title: Re: pokerstars.com Support
Post by: rfgqqabc on October 04, 2013, 02:31:33 PM
Its on ftp. http://www.fulltiltpoker.com/promotions/mtops


Title: Re: pokerstars.com Support
Post by: Ironside on October 04, 2013, 05:17:21 PM
Its on ftp. http://www.fulltiltpoker.com/promotions/mtops

perfection i thought i must have been going crazy