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I received an e-mail from Apple this morning.

It looks totally legit, but it asks for so much info, that I'm worried about filling it in.

It read as follows.....

Dear (e-mail address removed by me)  (06 - March - 2014)
 
This e-mail is to warn you that your iCloud ID (e-Mail address removed by me) has been temporarily restricted until you can validate your Apple Account details on file. This is a security measure to protect your Apple Account from unauthorized use. We apologise for any inconvenience.
 
You will be unable to use iCloud sync or the iTunes & App Store until you validate your Apple ID ownership, we urge you to finish this as soon as possible. Failure to update your account details within a 74 hours can lead to termination of your Apple Account to protect our system from abuse.
 
How do I verify my Apple ID and unsuspend my Apple ID?
 Just click the highlighted link below to verify your ID. Sign in using your Apple ID and password, then follow the instructions.

>> Validate My Apple/iCloud ID

When using Apple devices and services, you’ll still sign in with your main email address as your Apple ID.

 If you have questions or need support, visit the Apple Account Support site.

 Thanks again,
 Apple ID Verification
 
Resolution ID: #TUJJ1317-EU

The "validate" link asks the following questions.

Full name, including middle name.

Full address, including Postcode

Update my bank Card information, including.....

Card number

Expiry Date

CV2

Bank Account number

Bank Sort Code

Security Question (mother's Maiden name etc)

Date of Birth

'Phone number

Forward it to Thewy. He'll know what to do.

I have never used the "Cloud" thing, I don't even know what Cloud is.

When I puchased my i-Pad, 3 years ago, I had to set all that stuff up, but I've never used it, I don't buy stuff from Apple, or use i-Tunes or purchase Apps. It's possible I may wish to at some stage, I don't know.

If I don't fill this in, what will happen?

I'm only worried, really, that the Software Updates to my i-Pad continue to be available to me.

I find those questions a bit ott, giving all that info in an e-mail feels a bit dodgy to me.

Do you think it is legit?

Has anyone else here had a similar e-Mail from Apple? 

I received something similar last week. But I deleted it. My advice to you would be the same and then just navigate to Apple and log in to your account on your own steam.

Lol.

He'll ask Amanda, then Amanda will say "ask Tony".

Thanks.

How can I log in if my account is suspended?

Is it suspended?

If the email was genuine and your account is suspended, you will be able to verify your account without using that email link. Just navigate to Apple yourself. The point being that if the email is a phishing email the link will not be a genuine Apple address and you will be typing your details directly in to the scammers website. If you navigate yourself to Apple you bypass the scammers.

Gone phishing
Got a psign out on my door
Gone phishing
I ain't plosesome anymore...

I went to the Apple website & tried to log in, after going round the houses, I had to get them to remind me of my log-in details, when I pressed the link they e-Mailed me this, which is back where we began....



This e-mail is to warn you that your iCloud ID (xxxxxxx) has been temporarily restricted until you can validate your Apple Account details on file. This is a security measure to protect your Apple Account from unauthorized use. We apologise for any inconvenience.
 
You will be unable to use iCloud sync or the iTunes & App Store until you validate your Apple ID ownership, we urge you to finish this as soon as possible. Failure to update your account details within a 74 hours can lead to termination of your Apple Account to protect our system from abuse.
 
How do I verify my Apple ID and unsuspend my Apple ID?
 Just click the highlighted link below to verify your ID. Sign in using your Apple ID and password, then follow the instructions.

>> Validate My Apple/iCloud ID

When using Apple devices and services, you’ll still sign in with your main email address as your Apple ID.

 If you have questions or need support, visit the Apple Account Support site.

 Thanks again,
 Apple ID Verification
 
Resolution ID: #TUJJ1317-EU
 

PPS

I reset my Password, (via the Apple "reset Password" thingie) & it allowed me to Log In.

Snopes.com has no results for this that I can see, but it sounds phishy

This page may assist http://www.apple.com/legal/more-resources/phishing/

And this one http://support.apple.com/kb/HT4933

I certainly wouldn't be putting personal or card details into any site until I was 100% certain of it's provenance.

Good luck

and then - via a google search "phishing email apple id" i found this page
http://www.tuaw.com/2014/01/17/beware-of-this-apple-id-phishing-scam/


which includes THIS line Apple will NEVER ask you to click on an embedded link in an email to go to a "Verify Now" website

and this https://www.staysmartonline.gov.au/alert_service/alerts/apple_id_account_holders_targeted_by_double_chance_phishing_email

Thanks Mr 3103.

I tried contacting Apple Support - I can schedule a 'phone call, they ring me at an agreed time. When I went to the Page it was the American version, & had the USA Time Zones listed, with no way or changing it to the UK version.   

I've now found that I cannot use the "Message" facilty on my i-Pad, which I normally use a lot, every single day. It requires me to log-in, & won't accept my new log-in details.

FFS.

Bastards!

Thanks for your help.

Sheesh, that was close. I had the form all filled in, did everything except press "SEND". (Or more accurately, "Complete Apple ID Verification").

As a rule, these things are always scams and if in doubt, go to the site direct and see if you can log in.  Apple would never ask you for your card number, exp date and cvv number.

Typical emails going around at the moment include the Apple one, Amazon, DHL and other delivery companies, Emails "from friends" claiming to be held hostage in a different country and need money to be set free, penis enlargements, Your Order #253736 (random numbers) and many more.

The bottom line is that if you're not expecting it, don't click on anything in the email.

Unforunately, you may not have to even press the send button.  I'm pretty sure I filled out a genuine form on a site once and put my phone number in but decided to close it without sending, next thing, I got a phone call about it. 

Perhaps someone else could confirm that this is possible

I just deleted all the info I had insrerted on the Form, & then closed the page.

I've now realised I had TWO e-Mails from, or supposedly from, Apple about this, both @ 05.58 this morning.

One was from "i-Cloud Support", the other from "Apple UK", so that suggests that either they are genuine, or that they have somehow already compromised my Account.

The 2 e-Mails are ALMOST identical, but differ slightly.

If you stick with this you'll almost never have a problem

The differences are highlighted.


This email is to warn you that your Apple ID (deleted) has been temporarily locked until we can validate your Apple Account information on file. This is a security measure to secure your Apple Account from unauthorized access. We apologise for any inconvenience.
You will be unable to use iCloud sync or the iTunes & App Store until you update your Apple ID details on file, we ask you to finish validation as soon as possible. Failure to update your account details within a 24 hours can cause deletion of your Apple ID to protect our users.

How do I validate my Apple Account and unsuspend my Apple ID?
Just proceed to the link below to verify your Apple ID. Sign in using your Apple login and password, then follow the prompts.

>> Validate My Apple Account Details

When using Apple products and web services, you’ll still sign in with your main e-mail address as your Apple ID.

If you have questions or need assistance, visit the Apple ID Support website.


-----

This e-mail is to warn you that your iCloud ID (deleted by me) has been temporarily restricted until you can validate your Apple Account details on file. This is a security measure to protect your Apple Account from unauthorized use. We apologise for any inconvenience.
You will be unable to use iCloud sync or the iTunes & App Store until you validate your Apple ID ownership, we urge you to finish this as soon as possible. Failure to update your account details within a 74 hours can lead to termination of your Apple Account to protect our system from abuse.

How do I verify my Apple ID and unsuspend my Apple ID?
Just click the highlighted link below to verify your ID. Sign in using your Apple ID and password, then follow the instructions.

>> Validate My Apple/iCloud ID

When using Apple devices and services, you’ll still sign in with your main email address as your Apple ID.

If you have questions or need support, visit the Apple Account Support site.

Ignore the emails, and go to apple.com or itunes directly and see if you can log in.

These emails are designed to get you clicking the links in them, then they steal all your money.

My folks are like this "Oh it's from my bank, it must be true", no it's not, they never ask you for things like this, don't click the links.

Whilst I'm at it, don't install shopping toolbars or crappy smiley programs either, you don't want them on your machine either.  I spent most of yesterday clearing down my mums laptop that was full of crap, she never put it on there of course.....

I did that, & it worked OK.

I'm going to visit the Apple Store in Kingston today or tomorrow, (where I purchased it) & show them the e-Mails, & see what they say.

I think it's despicable how these scammers target the elderly and vulnerable.

Is this your new diary?

You can talk, with all your "ooh, help, I've got a new phone & it does not do EXACTLY what I want" threads galore. Average length 15 pages.

So how do you like my shoes?

Much more comfortable than mine.

Perhaps it's just that my laces are looser.

I lol'd.