I am sure a lot of you are aware of this but if not see mail I got from DTD:
Hello and thank you for contacting the DTD Poker support team regarding the Dormancy fee .
In response to your query regarding fees deducted from your
account with transaction code DOR (Dormancy Fee), please note
that due to the fact that your account ACCOUNT NUMBER has not
been active in the last three months it has been classified as
'dormant'.
In accordance with Ecash Direct Terms and Conditions, once your
account has a 'dormant' status a dormancy fee will be deducted
from your remaining account balance at the beginning of every
month until the account balance is zero.
Please be advised that the latter is in accordance with the End
User Terms and Conditions which you agreed to upon registering
your Casino/Poker account.
As stated in our Terms & Conditions in Section 6.11, your ECash
Account will be deemed to be inactive if you do not process a
Transfer Transaction from your account in any continuous period
of ninety (90) days. Once your ECash Account is deemed to be
inactive, you agree to pay ECash Direct a monthly service fee of
the then applicable fee (or the current balance of your account,
if less) so long as a balance remains after which the account
will be closed.
You authorise ECash Direct to debit this fee from your ECash
Account on the first day of the month following the day on which
your ECash Account is deemed inactive, and on the first day of
every subsequent month that your ECash Account remains inactive,
until your ECash Account becomes active again or the balance of
your ECash Account is nil.
The dormancy fees will be charged as follows:
From 91 to 180 inactive days 2 £/$/€ per month
From 181 to 365 inactive days 10 £/$/€ units per month
From 366 or more inactive days 35 £/$/€ units per month
Thank you for your understanding.
If you require any further assistance, please do not hesitate to contact us. We are available for you 24/7, 365 days per year or you can call us on our toll free number.
A full list of our numbers can be found at http://www.dtdpoker.com/contact.php
To ensure that your query is handled with the utmost priority please include your account number on all correspondence to DTD Poker.
Kind regards,
Martin,
Customer Service
DTD Poker
I only used the account to pay into the live games, I think in February and had small amount left in. Not sure if I'll use this option in future if I manage to get back down there.
Cheers
Hello and thank you for contacting the DTD Poker support team regarding the Dormancy fee .
In response to your query regarding fees deducted from your
account with transaction code DOR (Dormancy Fee), please note
that due to the fact that your account ACCOUNT NUMBER has not
been active in the last three months it has been classified as
'dormant'.
In accordance with Ecash Direct Terms and Conditions, once your
account has a 'dormant' status a dormancy fee will be deducted
from your remaining account balance at the beginning of every
month until the account balance is zero.
Please be advised that the latter is in accordance with the End
User Terms and Conditions which you agreed to upon registering
your Casino/Poker account.
As stated in our Terms & Conditions in Section 6.11, your ECash
Account will be deemed to be inactive if you do not process a
Transfer Transaction from your account in any continuous period
of ninety (90) days. Once your ECash Account is deemed to be
inactive, you agree to pay ECash Direct a monthly service fee of
the then applicable fee (or the current balance of your account,
if less) so long as a balance remains after which the account
will be closed.
You authorise ECash Direct to debit this fee from your ECash
Account on the first day of the month following the day on which
your ECash Account is deemed inactive, and on the first day of
every subsequent month that your ECash Account remains inactive,
until your ECash Account becomes active again or the balance of
your ECash Account is nil.
The dormancy fees will be charged as follows:
From 91 to 180 inactive days 2 £/$/€ per month
From 181 to 365 inactive days 10 £/$/€ units per month
From 366 or more inactive days 35 £/$/€ units per month
Thank you for your understanding.
If you require any further assistance, please do not hesitate to contact us. We are available for you 24/7, 365 days per year or you can call us on our toll free number.
A full list of our numbers can be found at http://www.dtdpoker.com/contact.php
To ensure that your query is handled with the utmost priority please include your account number on all correspondence to DTD Poker.
Kind regards,
Martin,
Customer Service
DTD Poker
I only used the account to pay into the live games, I think in February and had small amount left in. Not sure if I'll use this option in future if I manage to get back down there.
Cheers
HI Mate
DTD does not charge you for Inactive accounts, It Is a Ecash Charge for Dormancy, we are not happy with this but it is in there terms and conditions, if you email me direct at snowab@dtdpoker.com and i will credit you the dormancy fees
Thanks
Simon Nowab