Send a message to Rob Yong on Twitter, he might be able to direct you to someone who can help rather than the chatbots.
thanks karmadope, thats a good shout. dont have twitter account but looking at robs page there is an email address that says things get looked at in 24 hours so going to try that.
tried the live chat again an hour ago, completely hopeless to be honest. their stock answer was to contact them 24hrs before ticket expires (july 11) and the relevant teams will look at the situation and make a decision. i replied that the last available tournament at present is 4pm today, so it is unfair not to let me know if ticket is going to be changed.
so i am not playing today, its a gamble, i could lose the ticket, hopefully they see sense, i am not comfortable with being forced into a date change and a completely alien format to me.
as i said before i hardly play anymore, it is just for enjoyment. i enjoy huge field low buy in tournaments when i have the time to play them. (hardly ever)
breakeven player over 10 odd years but have had some tidy wins, mini sunday million for 14k and plenty other decent scores so i know what i like playing, these huge GTD tournaments obviously have tons of really awful satellite qualifiers, which is what gives low stake recreational players like me a chance
looking at my "option" today , it is a mix max pko, just over 100 runners , re entry, and the first 2 names i saw were nikolas astedt (lena) and david peters.
oh and its a 2 day event. obviously i am dead money here unless i go kamikaze and win all the flips.
i have a job on a building site ffs, sunday my only day off. getting back to min cash after work on a monday. if i have been lucky enough to get through sunday.
no ****ing thanks
rant over , thanks for advice