computer help

[nosey-p]

can anyone help me

my connection to the internet is hit and miss, some times i connect some times i don't

i have tried re-instoling the software but no good

the technical support could not help, they said it could be connected to the firewall, but i have turned it off

i am running WXP

any ideas

[Bongo]

What connection do you have?
What provider?
Do you have a router?
Connected by cable/wireless?

[nosey-p]

broadband
virgin
no
cable

i am a computer virgin so to speak, so any advice will have to be idiot proof

should i just take it to a shop ie pc world?

[Bongo]

No No No No No!

They probably know less than you (bit busy but I could dig out an article to show how shoddy they are if desired!).

Are you ok once you get connected?

Do you get any error messages?

Filters in every phone socket?

Changed anythign recently?

[nosey-p]

when connecting i get error 0720, which is settings not correctly instold (some think like that)
but the people at virgin talk me through all that and all seems well

tried re-instoling

if i keep on pressing the connect button i finale get connected after about 7/8 attempts, but don't allways 

when i do get connected i stay connected

i borrowed a WXP disk and run a scan but found no think wrong

[nosey-p]

yes a have filters in

put a new program on about a 2 weeks ago which is when i started having difficulty's so i have un instold it

[nosey-p]

turning my computer off now, hopefully i will be able to log back on but will able to check in tomorrow from work

i hope some one can help as i der'nt register for any comps just in case i cannot get on the internet like last night, could not play in the APAT qualifier