switching broadband

[I, Zimbra]

They don't make it easy, that's for sure.

All I know is, that $17.99 for 1Mb and 2Gb max per month is not good enough But on the other hand, I don't want to switch to a company that's going to disconnect me every other day, either!

 

(weep)

I've looked at freedom2surf, they have several packages; any of which I could get up to 6Mb on, where I am; but none are unlimited. Having said that, they do have hefty monthly capacities...

5Gb for £14.99
20Gb for £19.99
50Gb for £23.99
100Gb for £29.99

...and usage caps don't apply between 1am and 6am, so one can do as much late night downloading as one pleases.

Also, the migration from my existing supplier would be free... and not the £50 that some places would like to charge.

[Ironside]

100gb is alot of bandwidth and you should be able to get away with that quite comfortably unless your using it 24/7

[I, Zimbra]

To be honest, I will probably use it a lot less than that!

It would be nice though, for example, to utilise your torrent feature for catching up on 425 stuff I miss - I can't do much of anything in the way of big downloads (e.g. TV shows) on 2Gb/month.

[Ironside]

2gb a month is only good for checking emails and webpages anyone that uses it for anything else needs to be on a more robust service

infact the 2gb service is there just to get people onto broadband

[Nem]

Anyone know about VOIP services?

[I, Zimbra]

Having said that, I've just looked at tiscali again - it looks very easy and simple...

2Mb speeds, Unlimited downloads outside of peak hours (6pm-11pm), £17.99/month, BT phone line so no switch - which is essential for me - and I won't be going nutso on the downloads like Flushy, so the FUP probably won't hurt me none.

Only thing I can't find is whether they charge a fee for the migration. If they don't, then they might just have a sale.

[Royal Flush]

Having said that, I've just looked at tiscali again - it looks very easy and simple...

2Mb speeds, Unlimited downloads outside of peak hours (6pm-11pm), £17.99/month, BT phone line so no switch - which is essential for me - and I won't be going nutso on the downloads like Flushy, so the FUP probably won't hurt me none.

Only thing I can't find is whether they charge a fee for the migration. If they don't, then they might just have a sale.

My only problem with Tiscali was the FUP, so if thats not an issue for you then i would go ahead!

[totalise]

Ironside,

Im interested in what the outcome of this was.

I am in a similar boat, at the moment i am using the distinctly average wanadoo service on the equally average 1MB connection, and I have been perusing Nildram as an option to change

1) they want a Migration (MAC) number/code, when wanadoo give me this is that the end of my connection with wanadoo, or will wanadoo work until a) either my monthly subscription ends b) they "migrate" the line over from wanadoo to nildram (i presumse this is what they do with the MAC number)

2) I use a router (linksys).. when any of you swapped over, was it a simple job of reconfiguring the router to your new settings, or was it quite irksome?


8Meg connection sounds pretty damn sexy.. might even start 16 tabling if its that fast.. yipee!

(anyone remember back when the 56kbps modems were around, getting excited if your d/l speed was 5k/b? technology rocks)

any help much appreciated

kind regards

[Pommy]

If it's not too late, give Nildram a look into as a ISP.  I have never had any problems with them and the price is not too bad either.

www.nildram.co.uk

[I, Zimbra]

totalise -

I just sent in my request to migrate away from wanadoo - I went for Freedom2Surf in the end for several reasons

(1. as they were slightly cheaper than Nildram,

2. I probably won't need the 50Gb package which is all that Nildram offers,

3. F2S do a 3 month contract rather than 12, so I can migrate away again if I don't like the service, or if I spot something better)

Wanadoo, after a very half-hearted attempt to keep my business, sent me the MAC code in an email to my wanadoo email address - I asked them to sent it to my Hotmail address, as I never use the Wanadoo one (Outlook Express? perlease....) but they ignored this and sent it to the wanadoo one anyway.

Now, I have received two emails from F2S, telling me that Wanadoo has accepted the migration and have given me a date for the official switch over. They have also given me the details of my new connection (ISP codes and so forth), which I will have to use to reconfigure my router.

The switch over is in the 2nd week of May, so I will let you know how it goes, but I am fairly looking forward to it; I stayed with Wanadoo longer than the 12 month contract stipulated, and probably longer than I should have given that I was unknowingly paying £17.99 per month for a service that they offer to new customers for £14.99/month, these days...

When I get my new line it will be:

£19.99/month
6.5Mbit Speeds in my area
20Gb peak downloads/month
unlimited downloads 1am-6am
3 month contract only, after that I can migrate away again if I wish...

Bear in mind I have no idea what Freedom2Surf are like as of yet, I chose them because they are cheaper than Nildram but have better scores on adsl.org and a faster connection than Tiscali (2Mb), so they seemed like a decent compromise, but most importantly because the 3 month contract means I can get away from it relatively quickly if it turns out they aren't as good as I hope they are.

They won PC Advisor Magazine's best Broadband service award last year, however, so I imagine they'll be okay

[I, Zimbra]

1) they want a Migration (MAC) number/code, when wanadoo give me this is that the end of my connection with wanadoo, or will wanadoo work until a) either my monthly subscription ends b) they "migrate" the line over from wanadoo to nildram (i presumse this is what they do with the MAC number)

I am still connected via Wanadoo until the 'switch over date' in about ten days time.

[Wardonkey]

I use NTL and I am very happy with thier broadband service. However thier customer service is rubbish.

I am lucky in that I have a couple of friends 'on the inside' so If I need to speak to someone I don't have to wait 20 minutes to be told that I called the wrong number, only to be given the same number that I dialled an hour ago.

So I wouldn't recommend NTL unless you know someone who works for them, who won't mind sorting you out when you need something doing.

[totalise]

I Zimba,

thank you very much for the comprehensive post, was pretty much everything i wanted to know

regards