Hello folks,
Well after reading the post about how we should all have accounts on blonde i thought i would download the software and deposit some $. Downloaded it fine and after pinging manager about allowing me to open real money account with blonde i was able to make a deposit. I tried depositing with switch but it would not allow me to because it demanded a start date (my switch card has never had a start date on it, like most). So I thought fine, I will deposit with my credit card. This worked fine, yet strangely did not ask for a start date as would normally be the case. I deposited some cash and played a few games.
This morning I logged on and when i went to the cashier screen it said my account was being held. Thus i pinged the manager and was told that i needed to send in proof of identity in order to release my account.
My main question is this. Why was I able to access MY funds and play with them immediately after opening the account and now my money (albeit a modest sum) is unavailable to me until I prove who i am? I have never experienced this before on any of the tribeca skins. The manager told me it was KYC (Know Your Customer) but to be honest i'm a bit baffled by it all.
Not wishing to sound like a whinger, just wondering......
cheers
Dave
Dave, you are completely in the right, please PM me your username and PIN - NOT your password.
Thanks
Aaron