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Poppet7
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« on: September 12, 2006, 04:04:59 PM » |
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I have just gone onto Pacific Poker and found my account balance at $0...
I cashed out $100 the other day which arrived in the post, but I still had around $100 in there but it has all gone. When I went to sign in the username was ap139 when really my username is apl39 so I don't know what the hell is going on?
Even if someone had been on my account why would my username change?
I'm confused.
Spoke to someone earlier that said they were talking to me on msn but it turned out to be the foster kid we have, but I don't know how he would've got on because the laptop has a password.
Grrrrrrrrrrrrr, what do I do?
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Nem
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« Reply #1 on: September 12, 2006, 04:07:40 PM » |
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Contact support
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Sark79
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« Reply #2 on: September 12, 2006, 04:07:51 PM » |
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Does the site have a Live Chat manager bit like Blonde? I would go on there and ask for an account statement to be sent to you by email. At least then you can find out when the money got taken out and by which method. Good luck poppet
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Poppet7
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« Reply #3 on: September 12, 2006, 04:11:39 PM » |
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All internet history has been deleted, I know theres a temporary internet files folder, where can I find that on my pc?
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Nem
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« Reply #4 on: September 12, 2006, 04:14:45 PM » |
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All internet history has been deleted, I know theres a temporary internet files folder, where can I find that on my pc?
Forget about that. Contact support and find out when the money was lost. |
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Poppet7
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« Reply #5 on: September 12, 2006, 04:17:44 PM » |
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I'm more worried about who has been on my computer and when, because leons idiot father has obviously given him permission to go on my computer without even asking me. I am absolutely fuming. I tried contacting support and it didn't go through
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Sark79
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« Reply #6 on: September 12, 2006, 04:25:50 PM » |
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It sounds like a fault if your screen name has changed. I don't think any site allows that, so perhaps it is just a technical fault with your account. I hope it is
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Poppet7
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« Reply #7 on: September 12, 2006, 04:27:37 PM » |
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It sounds like a fault if your screen name has changed. I don't think any site allows that, so perhaps it is just a technical fault with your account. I hope it is
It's as if someone has typed it in wrong thinking that apl39 is ap139? |
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Nem
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« Reply #8 on: September 12, 2006, 04:28:54 PM » |
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You should disable the auto login feature for all of your accounts.
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Sark79
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« Reply #9 on: September 12, 2006, 04:30:45 PM » |
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You should disable the auto login feature for all of your accounts.
I have my screen name written , but I have to type in my passwords for blonde, Blue Square and VC. |
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AceofWands
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« Reply #10 on: September 12, 2006, 04:32:09 PM » |
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You're confused? So are the rest of us now LOL  How did you log in and find out the money was no longer there if your username was different? Surely if anyone has cashed out the money would be only sent/paid to you. And if anyone has been playing on the account Pacific stores every game that is played going back months. If you have as system that you bothered about anyone else using you should lock it down with a password.  |
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Bongo
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« Reply #11 on: September 12, 2006, 04:33:52 PM » |
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Can you check the hand histories? I imagine if someone has got on they will have played and lost rather than withdrawn...
Also you see if you can lock down your laptop more so that it can never happen again.
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Do you think it's dangerous to have Busby Berkeley dreams?
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Poppet7
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« Reply #12 on: September 12, 2006, 04:38:45 PM » |
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and blondepokerleague is $0 too
FFS
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Royal Flush
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« Reply #13 on: September 12, 2006, 04:44:03 PM » |
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Nothing CS can do, your PC is your responsability. Sorry that someone at home has had you over!
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[19:44:40] Oracle: WE'RE ALL GOING ON A SPANISH HOLIDAY! TRIGGS STABLES SHIT!
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totalise
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« Reply #14 on: September 12, 2006, 04:56:10 PM » |
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sorry to hear this poppet, it seems with this evidence that the burdon of responsibility lies within your house-hold rather then the sites.. hope you get it sorted out!
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