Stars down ?

[Steveswift]

Hi i am getting deep in  a  T and stars kicked me out when i try to get back innothing happens when i press the log in button??  Any one else got this problem?

Steve

[dreenie]

No, I've forgot to log out and it has not done anything, make sure u keep a record of the tourney I.D and all the relevant details u can obtain as it stands, they will look into it for you, pretty swift when it comes to things like this.

P.S MBN to still be playing @7am looool 

[Steveswift]

LoL thanks for the reply, woke up at 4pm and couldnt sleep so why not  
 I have emailed support, and have also uninstalled and installed stars.

Cheers
Steve

[Steveswift]

Ps i have guessed at the support email address  support@pokerstars.com  do you happen to know if this is correct?  and BTW what you doing surfing at this time of the morning


Steve

[dreenie]

LoL thanks for the reply, woke up at 4pm and couldnt sleep so why not  
 I have emailed support, and have also uninstalled and installed stars.

Cheers
Steve

Just went to try and reg for a random tourney, and it won't do anything, plus my friend just told me it was down too, so looks like whole network is down, usually only takes 20 minutes or so, but I guess this time is longer if u had problems earlier.

They will defo refund your money, not sure about paying out on chip count, unless it was ITM - gl

[Ricardov83]

I'm getting the same Steve.

I see a lot of players are sat out.  It seems like a problem on Stars end.

[dreenie]

Ps i have guessed at the support email address  support@pokerstars.com  do you happen to know if this is correct?  and BTW what you doing surfing at this time of the morning


Steve

Yep that's correct. I have very bad trouble sleeping, so have been awake all night :-( (what's your excuse)

[Steveswift]

Haha,

Yup over the years i have been terrible sleeper, really active mind, recently running well though so hope that this is a one off.

I also started 2 weeks Easter hols (College lecturer) so a bit of disruption can't hurt. Also fancied seeing what the play was like in the wee hrs as i here peeps talking about this all the time.  Hoped to rail some deep Tourneys  too but unfortunately no Blonde names i follow seemed to be around.

Steve

[Steveswift]

Yup had a reply from stars it is/was a mass Disconnection, they say i have to put a clam in, i presume i get some value for my chip count at the time?

Steve

[dreenie]

Yup had a reply from stars it is/was a mass Disconnection, they say i have to put a clam in, i presume i get some value for my chip count at the time?

Steve

Were u in the money, what position were u in?

[Steveswift]

Roughly...  it was a 1rb  i was ITM  and with 100 left i think i was about 40th so had over average chips

[dreenie]

Roughly...  it was a 1rb  i was ITM  and with 100 left i think i was about 40th so had over average chips

yeah, It should go on Chip count, defo if you were in the money. GL

[Steveswift]

Got an email with a automatic refund, would have preferred to play it and take a shot at first.  So close so many times this is just a differnet way to stop be getting there   Better win one soon.