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Author Topic: pokerstars.com Support  (Read 3189 times)
Pinchop73
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« on: September 20, 2013, 03:48:36 PM »

Hi,

Does anybody have any way of contacting pokerstars.com support other than via email which is the only form of contact they have advertised? A telephone number, live skype support, anything?

I've sent 4 emails over the last few days all with no reply. If anybody could help me out I'd really appreciate it.

Cheers

Nathan
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tikay
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« Reply #1 on: September 20, 2013, 03:52:29 PM »


Drop a PM to James Atkins (MC) he may be able to help, he has an inside line and may be able to give you a steer.
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Pinchop73
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« Reply #2 on: September 20, 2013, 03:55:37 PM »

Of course. Yeah cheers pal
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pleno1
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« Reply #3 on: September 20, 2013, 04:00:18 PM »

dad at pokerstars.com i think
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theprawnidentity
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« Reply #4 on: September 20, 2013, 04:06:25 PM »

dad at pokerstars.com i think

Really badly wanted to fix this post.
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railtard1
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« Reply #5 on: September 20, 2013, 04:12:03 PM »

Put URGENT in the subject and they should reply really quickly
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theprawnidentity
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« Reply #6 on: September 20, 2013, 04:13:11 PM »

Have you contacted them through the client?  My experience of stars.com support is great.  Dont think I've ever waited much longer than 20mins for a response.
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mondatoo
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« Reply #7 on: September 20, 2013, 04:14:27 PM »

Have you contacted them through the client?  My experience of stars.com support is great.  Dont think I've ever waited much longer than 20mins for a response.

Same, seems strange.
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Pinchop73
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« Reply #8 on: September 20, 2013, 04:21:15 PM »

Yes always been the same for me too. But now I want to take five figures off there (yes thin, w/e) they seemingly dissappear.
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mondatoo
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« Reply #9 on: September 20, 2013, 04:22:32 PM »

Yes always been the same for me too. But now I want to take five figures off there (yes thin, w/e) they seemingly dissappear.

Never had that problem.
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theprawnidentity
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« Reply #10 on: September 20, 2013, 04:29:28 PM »

One of my mates had 6 figs on there that he needed to transfer, he messaged them about transferring it and they rang him up within about 5 mins, so defo strange.
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TL900
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« Reply #11 on: September 20, 2013, 04:31:09 PM »

sick brags itt
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BorntoBubble
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« Reply #12 on: September 20, 2013, 04:58:45 PM »

Yeh tom you defo don't have any mates :p
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« Reply #13 on: September 20, 2013, 05:02:48 PM »

Have you contacted them through the client?  My experience of stars.com support is great.  Dont think I've ever waited much longer than 20mins for a response.

Same, seems strange.

he must have the lurgy lol.


basic email support is joke quick, through client is fast too.

can always pm some of the stars guys on 2+2 as they use there frequently.
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theprawnidentity
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« Reply #14 on: September 20, 2013, 05:03:39 PM »

Yeh tom you defo don't have any mates :p

Can't argue with this.
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