Think Dtd response to you has been spot on mick
Not so sure about a few other people though.
It's good to find out what can and maybe should be made better, Dtd doesn't have many faults but the toilets our a issue. Sometimes it's down to the customers to make a effort aswell though seeing the state of them after customers use them.
There should be nothing wrong with posting this teamonkey as Dtd do listen and take note