Does anyone know what the VPP counter is for in the Stats window on the table (bottom left). It shows number of hands dealt and VPP earned however my monthly VPP counter does not increase in line with the VPP earned at the table. I am awarded less than half those displayed on the table.
I presumed it was a personal VPP counter showing how many VPP's I had earned while playing. Am I wrong?
I have sent several emails back and forth to Poker Stars Support and they respond quickly but it has now been sent to the programming team for an answer so not sure how long that will take.
if you've had more than 2 responses and then they forwarded it to a specific department, it sounds like they ballsed something up. the quick-ish implementation of the UK and other versions of the software has lead to some mistakes, this just seems like another. doubt anyone here can help you better than the programming team (who from my experience are absolute bosses).