I bought it directly from Amazon. Was told would get a update in 48 hours. No update so I contacted them again, they said they didn't have a result of their investigation but it was likely a dispatch error.
Someone somewhere got a £800 laptop rather than compost. They are sending a replacement which should arrive Monday.
I suspect I had a easier resolution because it was from Amazon direct.
Hope OP got his issues sorted.
That's good to hear. Glad you got it sorted out quickly.
I only ever buy stuff from Amazon directly now unless it's something under a tenner, as they just snap refund if there are any problems.
They are pretty good with stuff like that.
My kindle fire broke was 2 years out of warranty. Contacted them about it and they offered some cheap deal on a new tablet.
Kicked up a bit of a fuss and they just sent me a brand new one same version as I had. Pretty amazing to be honest, might have helped I have been on prime for years. Still was just chancing my arm a bit when I contacted them about it.
That is really good. Might stop now that Jeffrey had to lump out 9 figures to his ex mrs
They are really good, and I've had prime for years as well. Worth every penny!