My stars account was suspended so I asked why...
Hello David,
Thank you for contacting us.
A routine review has identified that you are the owner of the accounts listed below:
luthee
As a result of this activity, which breaches our Terms of Service, all your accounts have been closed. You may view our Terms of Service further at:
www.pokerstars.uk/tos/
If further accounts are created these will be closed without notice.The Luthee account is my daughter’s. She currently lives with us and there may have been occasions when we were both on the same WiFi although she usually uses 4G.
I tried replying to their email but have had no response at all. I can still log in, I can see my balance (small), but can’t play.
I know I can play elsewhere, but some of my games are only going to be on Stars. Specifically the Vince Eley Series of Poker stuff with some interesting variants of the game.
Any useful suggestions?