Blonde poker - withdrawing cash

[tikay]

Tikay,

I think you may have over-reacted slightly to our over-reaction.

A problem has occured and issues have been aired mostly in a civil manner. We are confident that these issues will be addressed because we trust you, Dave and the rest of the Blonde team.

Thanks for helping to sort this out for us.

Thanks Wardonkey. Not all of the Posts were civil, & it was about THOSE specifically that I was commenting, & from which I quoted.

I - sorry - we - will keep this Forum a polite, civil & friendly place come what may. Argument & debate is fine, but it will be polite & civil & I don't like it when folks threaten me & state falsehoods. I'm at the age when I feel quite free to express my opinions, & if I don't like summat, I say so. Politely, like......

I appreciate your clarification though, also your trust.

[AndrewT]

I know it can be annoying having to jump through so many hoops to get money out of an account, but there are very good reasons for all of this.

You would not believe the amount of fraud that people try and commit through poker rooms. The 'layering' mentioned earlier is a very common method of getting stolen money out cleanly and is the reason why poker rooms are so quick to close accounts/withhold money when there is any suspicion of chip dumping.

As for the banking, the US banking industry has stricter regulations when it comes to online gambling. A lot of credit card providers will not let you use their card for online gambling at all. Ones that do would be happier if they didn't - as time goes by more and more credit card providers are banning their customers from gambling with the cards. Therefore, if there is fraud on a card, the CC company want to make damn sure the poker room did all they could to prevent the fraud - hence all the identity checks etc.

Poker rooms don't really want you to use credit cards anyway - they'd much prefer you use web wallets like Neteller, Paypal or Click2Pay. There may well come a time (when web wallet penetration is high enough) when poker rooms won't let you use credit cards at all. Till then, you will have to bear all this palaver in mind if you choose to deposit using a credit card to pay poker.

[tikay]

Thanks Andrew.

Truth is, I know zilch about how these thngs work, so I'm on a rapid learning curve!

I think - not sure - that Bowmans come under Canadian juristiction (that's gotta be spelt wrong) & I assume that's at the heart of the prob.

But as I said, we will sort it soonest, & get back to everyone with the outcome.

In the interim, thank you for your understanding.

[Trace]

Copied from Bowman's T&C's:

Enclose a clear copy of the front and back of the credit card. (For Security purposes, you should blank out the CVV number at the back of your Card with a marker).

[tikay]

I needed to chat to Dave before I Posted this, he has been kinda busy today, & he rung me during the break. You need to be aware that the allegations made "I've lost my $70"  & "DO NOT DEPOSIT TIL (sic) THIS IS SORTED" are fairly damaging ones. Dave & I are the joint, majority, shareholders in the Company that owns blonde -  blondepoker web Ltd - so decisions of great import need to be chatted through by he & I.

As I suspected, he agrees 100% with my view on this matter, which is that blonde will & do accept full responsibility for any funds deposited with our cardroom. If the cardroom defalts in any way, it's down to us, & we'll stand our corner.

So I'm happy to put that one to bed.....

The original issue - that it's awkward & we should maybe have spotted the problem & told you in advance - is quite fair, but I've not been able to get hold of Jon Sullivan yet to sort it out. The Room came on stream at very short notice, & maybe with hindsight a little more time woulda enabled us to go through the fine print & anticipate all these glitches.

My own view is that if you can deposit cash, you should be able to withdraw it by the same means, as fast & as easily as it was Deposited. No doubt Jon will clear that up for us when I can locate him.

[madasahatstand]

i agree that you should be able to withdraw with same ease as making a deposit. that why folk have been agrieved and so would i. allthough this is a great community forum when someone thinks they have lost money through no fault of their own its ok to be angry. money should not come into this forum and people as far as im concerned should not have to be patient about something thats costing them cash and making money for the major shareholders. i think tikay was a bit harsh downcrying people who were aggreived. its what the forums about partly. sharing view and ideas. not about the major shareholders. or am i having a

[tikay]

i agree that you should be able to withdraw with same ease as making a deposit. that why folk have been agrieved and so would i. allthough this is a great community forum when someone thinks they have lost money through no fault of their own its ok to be angry. money should not come into this forum and people as far as im concerned should not have to be patient about something thats costing them cash and making money for the major shareholders. i think tikay was a bit harsh downcrying people who were aggreived. its what the forums about partly. sharing view and ideas. not about the major shareholders. or am i having a

I take your point Mad, but it is not making the blonde shareholders any money to have this problem, quite the opposite, because it's bad for our reputation when someone states he's "lost" the money he deposited, & the word "con" is bandied around - "con" means "deliberately" in this context, & that's just not on. I never downcryed anyone who was aggreived, I can handle that all day long, indeed some of it was entirely justified, but it's the old "it's not what you say, it's how you say it" thing. No more & no less, & I really felt I needed to respond to what one particular Poster was alleging.

Sharing view & ideas, yup, that's what the Forum is for, but we've always taken a hard-line on keeping things civil & polite. I hope we always will.

[madasahatstand]

yes well civilised is saying it in a pm. just me view. its not what what you say its how you say it and i wouldnt want to be on the recieveing end of it. and blonde poker room makes shareholders money. the forum should be seperate. thats my point. i dont care who adam is losing money . its his view. it adam you are talking about is it not?

not being cheeky, just frank

[ifm]

Now i'm confused...
who lost money?, how? when?
Blimey!!

[madasahatstand]

lol

have you read the thread or am i worse for wear?

[ifm]

lol

have tou read the thread or am i worse for wear?

I was actually wondering if you had  >:?

[TightEnd]

No one has lost money.

Honest guv.

Even Adam.

[madasahatstand]

yes tightend and i am completely confident in blonde  shareholders to sort it but my point is people will get upset when it comes to their money and its their right. thats all. i just dont like seeing individuals getting a doing thats all.

[Trace]

Holy poop!!!!

Some things don't half get blown out of proportion.....

[Jim-D]

Holy poop!!!!

Some things don't half get blown out of proportion.....