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Title: Blonde poker UN HELP desk Post by: Dingdell on September 03, 2007, 09:09:34 PM nothing to see here
Title: Re: Blonde poker UN HELP desk Post by: Claw75 on September 03, 2007, 09:12:13 PM i've just been on to them with same problem. I spoke to Wayne and he managed to get it sorted in 15 minutes, after a bit of a fright when he said they had no record of an account in either my name or email address
Title: Re: Blonde poker UN HELP desk Post by: kinboshi on September 03, 2007, 09:12:32 PM You might have registered with another email address that forwards on to your Yahoo address.
:dontask: Title: Re: Blonde poker UN HELP desk Post by: kinboshi on September 03, 2007, 09:13:39 PM Oh, and I always find PMing Kev is the best solution.
Title: Re: Blonde poker UN HELP desk Post by: Dingdell on September 03, 2007, 09:15:12 PM You might have registered with another email address that forwards on to your Yahoo address. :dontask: No - there are 2 addresses - 1 old and 1 new. Eventually we figured that out - but what was frustrating was him telling me I couldn't be looking at an email when I was so obviously looking at an email - he told me it was impossible.....it was so annoying. And the fact he kept checking I wasn't putting in the old password - which was why i was contacting him in the first place - because I didnt know it! Such a waste of time. Title: Re: Blonde poker UN HELP desk Post by: byronkincaid on September 03, 2007, 09:15:42 PM is it just me or does everyone have to go through support to be able to cash some money out?
Title: Re: Blonde poker UN HELP desk Post by: Colchester Kev on September 03, 2007, 09:20:19 PM Maurice is new to the CS team and is learning the ropes, please please please come through me if you have any problems, i havea short cut to support and as many people will tell you, its quick , easy and painless that way.
Sorry about your frustrations Tracey, i have forwarded the thread on to the relevant dept. Title: Re: Blonde poker UN HELP desk Post by: The_nun on September 03, 2007, 09:39:55 PM I have to go through support to put cash IN..using my debit card it said declined, gave me near heart failure i thought i had been a victim of internet bank robbery.
Title: Re: Blonde poker UN HELP desk Post by: Colchester Kev on September 03, 2007, 09:43:19 PM I have to go through support to put cash IN..using my debit card it said declined, gave me near heart failure i thought i had been a victim of internet bank robbery. I will massage your chest Mo, all part of the service ;) Title: Re: Blonde poker UN HELP desk Post by: RED-DOG on September 03, 2007, 09:52:58 PM You might have registered with another email address that forwards on to your Yahoo address. :dontask: No - there are 2 addresses - 1 old and 1 new. Eventually we figured that out - but what was frustrating was him telling me I couldn't be looking at an email when I was so obviously looking at an email - he told me it was impossible.....it was so annoying. And the fact he kept checking I wasn't putting in the old password - which was why i was contacting him in the first place - because I didnt know it! Such a waste of time. It does seem strange Trace, are you sure it was the email you were looking at? Title: Re: Blonde poker UN HELP desk Post by: Dingdell on September 03, 2007, 09:57:25 PM You might have registered with another email address that forwards on to your Yahoo address. :dontask: No - there are 2 addresses - 1 old and 1 new. Eventually we figured that out - but what was frustrating was him telling me I couldn't be looking at an email when I was so obviously looking at an email - he told me it was impossible.....it was so annoying. And the fact he kept checking I wasn't putting in the old password - which was why i was contacting him in the first place - because I didnt know it! Such a waste of time. It does seem strange Trace, are you sure it was the email you were looking at? If you weren't so lovely....... Title: Re: Blonde poker UN HELP desk Post by: RED-DOG on September 03, 2007, 10:01:32 PM If you weren't so lovely....... You're only saying that cos it's true. Title: Re: Blonde poker UN HELP desk Post by: The_duke on September 03, 2007, 10:09:21 PM Is the support desk in my fridge -- some b^&&%d has locked it
Title: Re: Blonde poker UN HELP desk Post by: The_duke on September 03, 2007, 10:10:12 PM nope sorted it -- it opens out
Title: Re: Blonde poker UN HELP desk Post by: kinboshi on September 03, 2007, 10:15:35 PM Title: Re: Blonde poker UN HELP desk Post by: Snatiramas on September 03, 2007, 10:37:22 PM I had exactly this problem this evening.........Samantha dealt with it quickly,efficiently and plenty early enough for me to donk my $10. Top effort from the support line
Title: Re: Blonde poker UN HELP desk Post by: mex on September 05, 2007, 11:44:15 AM simple don't forget passwords, its not that difficult is it.
Title: Re: Blonde poker UN HELP desk Post by: MKKfish on September 05, 2007, 12:04:02 PM I wouldn't mind but my b*st*rd mother keeps changing her maiden naem...
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