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Community Forums => The Lounge => Topic started by: Karabiner on October 08, 2009, 01:23:11 PM



Title: How do I circumvent my new(ish) firewall ?
Post by: Karabiner on October 08, 2009, 01:23:11 PM
Since I switched from BT to Sky broadband several months back I have not been able to log onto PartyP who tell me that it is a firewall issue.

Now I remember when my techy-man set the new thing up for me he informed me that i didn't need a firewall as my new modem thingy had a firewall built into it.

So in words of one and two syllables and possibly with diagrams to aid my techno-dunceness could some patient and kind soul please try and explain what I should be doing to reinstate my connection.


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Longines on October 08, 2009, 01:32:26 PM
Party said the first semi-plausible thing to get you off the phone.

I'm on Sky and Party connects just fine. A quick check suggests Party only use port 443 which shouldn't cause you a problem - can you get to https://www.google.com/accounts/Login ?


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Karabiner on October 08, 2009, 01:35:29 PM
Party said the first semi-plausible thing to get you off the phone.

I'm on Sky and Party connects just fine. A quick check suggests Party only use port 443 which shouldn't cause you a problem - can you get to https://www.google.com/accounts/Login ?

Yes everything works fine except PP.

I can get to that page do I have to create an account, then what ?


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Bongo on October 08, 2009, 02:04:30 PM
What make/model is your modemy thing? (it should say on there).


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Karabiner on October 08, 2009, 02:26:38 PM
What make/model is your modemy thing? (it should say on there).

Netgear


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: StuartHopkin on October 08, 2009, 03:32:27 PM
What make/model is your modemy thing? (it should say on there).

Netgear

Should be an IP address on the bottom, tap this into your internet browser and log in.
Play around with the settings.

Disclaimer: Your internet may never work again  ;)


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Karabiner on October 08, 2009, 03:45:45 PM
What make/model is your modemy thing? (it should say on there).

Netgear

Should be an IP address on the bottom, tap this into your internet browser and log in.
Play around with the settings.

Disclaimer: Your internet may never work again  ;)

I can't see an IP address anywhere on the thing and anyhow your disclaimer scared the shit out of me :(


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Longines on October 08, 2009, 03:58:25 PM
The google page was just to confirm that you could access https pages - the same type of connection Party uses.

Click on this link: http://192.168.0.1. Username is sky, password is admin. That gets you logged into your router.

Is your router black or white? (The menu structure is different on each model)


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Karabiner on October 08, 2009, 04:03:04 PM
The google page was just to confirm that you could access https pages - the same type of connection Party uses.

Click on this link: http://192.168.0.1. Username is sky, password is admin. That gets you logged into your router.

Is your router black or white? (The menu structure is different on each model)

It's black


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Longines on October 08, 2009, 04:13:37 PM
OK, click here (http://"http://192.168.0.1") - it's the admin login for your router. Same as above but without the broken link.

Once logged in click on Security at the top then Firewall Rules.

Anything listed there?


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Karabiner on October 08, 2009, 04:22:46 PM
OK, click here (http://"http://192.168.0.1") - it's the admin login for your router. Same as above but without the broken link.

Once logged in click on Security at the top then Firewall Rules.

Anything listed there?

Neither link works for me although the first one tried to connect and then said something about being reset first.


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Longines on October 08, 2009, 04:33:41 PM
Grrr.

Cut and paste this:

http://192.168.0.1


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Karabiner on October 08, 2009, 04:45:11 PM
Grrr.

Cut and paste this:

http://192.168.0.1

When I try and log in with username sky and p/w admin. it just comes up with the "failed" message


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: lazaroonie on October 08, 2009, 05:15:39 PM
Grrr.

Cut and paste this:

http://192.168.0.1

When I try and log in with username sky and p/w admin. it just comes up with the "failed" message

try username : admin   password : password

or admin/admin


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Longines on October 08, 2009, 05:25:52 PM
Sorry, other way round. admin/sky


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: ACE2M on October 08, 2009, 05:27:29 PM
have you reinstalled the software?


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Karabiner on October 08, 2009, 05:49:06 PM
OK, click here (http://"http://192.168.0.1") - it's the admin login for your router. Same as above but without the broken link.

Once logged in click on Security at the top then Firewall Rules.

Anything listed there?

Right I'm in now and looking at firewall rules and it says for both outbound and inbound LAN admit any/WAN admit any


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Longines on October 08, 2009, 05:57:26 PM
Vista or XP?


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Karabiner on October 08, 2009, 06:07:25 PM
Vista or XP?

XP

I've just uninstalled it and it doesn't seem to be letting me reinstall either


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Longines on October 08, 2009, 06:45:11 PM
Reboot then try to reinstall.

Click Start > Run > type cmd > press Enter

In the black box type

ping pp-193-144.partypoker.com

Does it say 'request timed out' or something like this?

Reply from 93.191.193.144: bytes=32 time=84ms TTL=243

If the latter then your connection to Party is fine, it's their software that is borked.


Title: Re: How do I circumvent my new(ish) firewall ?
Post by: Karabiner on October 09, 2009, 11:18:05 AM
Reboot then try to reinstall.

Click Start > Run > type cmd > press Enter

In the black box type

ping pp-193-144.partypoker.com

Does it say 'request timed out' or something like this?

Reply from 93.191.193.144: bytes=32 time=84ms TTL=243

If the latter then your connection to Party is fine, it's their software that is borked.


I gave up on this last night when I started playing around 6pm but when I rebooted this morning I've managed to download PP and have just logged in so everything seems to be hunky-dory.

Thanks a lot for all the patience and assistance.