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Title: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 06:28:44 PM Having upgraded to Windows 7 on PC just before going on holiday, since I have come back there have been a few connection issures, which have got worse lately.
Using a wireless card (Belkin N+), we keep getting disconnected from the internet, I manage to reload the computer, get 10 mins use before it just seems to turn itself off. I have tried fiddling about but the only solution is to reboot and wait for it to do it again, which is obviously not right. Anyone else using Windows 7 had this problem? Or does anyone know a solution?? This is really annoying now, tried looking on forums but no real answers have been given out by Microsoft. Title: Re: Windows 7 Help Please! Post by: Colchester Kev on November 23, 2009, 06:29:51 PM I will get Jane to look at your post mate ... she might be able to help.
Title: Re: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 06:34:33 PM Thanks - it's also running alot slower than it should be/was.
Title: Re: Windows 7 Help Please! Post by: Ginger on November 23, 2009, 06:39:43 PM Sorry, not going to be much help tbh, still limited troubleshooting time on W7. The one thing that I have noticed about W7 so far is how GOOD the network capabilities are.... OK, try these few things and see how you get on:
Does it turn itself off if the card is disabled? Have you tried shutting down, and turning off the power at the wall for 20/30 seconds (forces the NIC to reset). If you can easily access the back of the pc, make sure there is no light/indicator illuminated on the NIC before switching back on. Checke on the Belkin site for your exact model and version number of your NIC to see if there are any driver updates, or that you already have the most recent driver (sounds like this could be likely). I might be able to help more if we can narrow the field a little. Title: Re: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 06:47:58 PM Could it be because my product (Belkin N+, Model F5D8055v2), does not support Windows 7? Or should it just be the same as Windows Vista - which it was working fine on before?
Title: Re: Windows 7 Help Please! Post by: InsaneTTM on November 23, 2009, 06:51:16 PM Are you using the win7 software to control the card or have you installed some Belkin-software to control it? I have a shitty old belkin-card running on one om my ancient laptops running xp. I cant get it to work at all with just the winxp-software, but i gert it up an running with the dedicated belkin software. That might be worth a shot.
Cheers Stein Title: Re: Windows 7 Help Please! Post by: InsaneTTM on November 23, 2009, 06:52:25 PM Could it be because my product (Belkin N+, Model F5D8055v2), does not support Windows 7? Or should it just be the same as Windows Vista - which it was working fine on before? Try to install it with the same drivers as you used on Vista. Title: Re: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 06:52:57 PM I just use windows.
Title: Re: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 06:54:23 PM Could it be because my product (Belkin N+, Model F5D8055v2), does not support Windows 7? Or should it just be the same as Windows Vista - which it was working fine on before? Try to install it with the same drivers as you used on Vista. I didnt need to reinstall it when upgrading to W7, it just worked. Title: Re: Windows 7 Help Please! Post by: Ginger on November 23, 2009, 06:56:06 PM It could be very likely that it isn't supported by W7, hence me saying if you disable it does it still turn off the PC.
Title: Re: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 06:57:00 PM It could be very likely that it isn't supported by W7, hence me saying if you disable it does it still turn off the PC. Im thick and confused by this. What do I need to disable? Title: Re: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 06:57:40 PM My computer doesn't turn itself off btw (just read OP and kinda sounds like that), the internet connection turns itself off.
Title: Re: Windows 7 Help Please! Post by: Ginger on November 23, 2009, 07:00:17 PM Does it look like this one?
(http://www.belkin.com/images/product/F5D8055/STD1_F5D8055.jpg) the drivers aren't listed as supporting W7... Title: Re: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 07:02:14 PM Yup. Thats the one... I bought it only a couple months back! And its working now but just switches itself off randomly. Please tell me there must be a way to get it to support W7.. If not i've gg'd £100.
Unless there is a way I can undo my upgrade and go back to Vista?! Title: Re: Windows 7 Help Please! Post by: Ginger on November 23, 2009, 07:02:50 PM Also, if it is the above one, most of what I said earlier needs to be rephrased/altered!
Title: Re: Windows 7 Help Please! Post by: InsaneTTM on November 23, 2009, 07:03:48 PM Could it be because my product (Belkin N+, Model F5D8055v2), does not support Windows 7? Or should it just be the same as Windows Vista - which it was working fine on before? Try to install it with the same drivers as you used on Vista. I didnt need to reinstall it when upgrading to W7, it just worked. Fine and nice.. but try some dediicated software for your card, then it will work better. Try http://en-us-support.belkin.com/app/answers/detail/a_id/316/p/215 (http://en-us-support.belkin.com/app/answers/detail/a_id/316/p/215) the one on here, eventhou it dont say win7, it might work. Title: Re: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 07:05:40 PM Could it be because my product (Belkin N+, Model F5D8055v2), does not support Windows 7? Or should it just be the same as Windows Vista - which it was working fine on before? Try to install it with the same drivers as you used on Vista. I didnt need to reinstall it when upgrading to W7, it just worked. Fine and nice.. but try some dediicated software for your card, then it will work better. Try http://en-us-support.belkin.com/app/answers/detail/a_id/316/p/215 (http://en-us-support.belkin.com/app/answers/detail/a_id/316/p/215) the one on here, eventhou it dont say win7, it might work. I tried downloading that earlier when Jane said look for upgrades, it told me not compatible with W7. Title: Re: Windows 7 Help Please! Post by: Ginger on November 23, 2009, 07:11:19 PM OK, now we know what we are dealing with, lets start again.
That's a USB adaptor, not a card ( ;) ), so there is no point in trying to disable it lol. the advise on that card for W7, from Belkin is : Quote Windows 7 users: If you are using an older Belkin Networking product, you may not have support for Windows 7 with your current software. Please visit your product specific support site to check for updated Windows 7-compatible software for your product Software updates will be posted as they become available. Please check back if your product is not currently supported. Some updates may still be in the process of going through Microsoft’s official certification program. Although they have been thoroughly tested, they may present a warning message when the driver is being installed. These drivers will install on 32 bit operating systems but not on 64 bit systems, which is the normal and expected behaviour. Even though your product may currently not be supported under Windows 7, it may very well work on it; in the majority of cases, software and drivers for Windows Vista will work on Windows 7 without a problem. Basically that means that if it worked, you were lucky, but as yet it isn't supported as they haven't as yet produced the drivers (they will get a driver out soon I should think). No way to make W7 support it I'm afraid, they will write and publish the software as and when they do it, but, the newer the product the quicker the release. Not what you want to hear, but I would bet money on that being the problem. Title: Re: Windows 7 Help Please! Post by: Ginger on November 23, 2009, 07:13:40 PM You could always pick up a cheap USB adaptor that does support W7 for now, really no need to spend a fortune on this sort of stuff.
Title: Re: Windows 7 Help Please! Post by: Ginger on November 23, 2009, 07:17:57 PM Just a quick thought, you haven't purchased or use any new devices that might be interfering with the signal, it doesn't happen very often, but when it does it can cause problems similar to what you are describing.
Could be a new phone, TV remote, wireless keyboard or even a microwave! anything that you got at around the same time as the problem started? Title: Re: Windows 7 Help Please! Post by: InsaneTTM on November 23, 2009, 07:20:32 PM Just a quick thought, you haven't purchased or use any new devices that might be interfering with the signal, it doesn't happen very often, but when it does it can cause problems similar to what you are describing. Could be a new phone, TV remote, wireless keyboard or even a microwave! anything that you got at around the same time as the problem started? Good thinking.. channels 1,6,11 are most common over here, try change what channel the router is running on, if you and all your neighbours are running on the same channel it might be conflicts. Title: Re: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 08:06:17 PM Nope nothing new like that :S
Have just spent half hour rearranging the room so we can just connect it with ethernet cable. Will be a short term solution. Thanks for your help Title: Re: Windows 7 Help Please! Post by: gatso on November 23, 2009, 09:05:32 PM (http://www.belkin.com/images/product/F5D8055/STD1_F5D8055.jpg) it looks quite cool if that's any consolation Title: Re: Windows 7 Help Please! Post by: Rookie (Rodney) on November 23, 2009, 10:04:04 PM (http://www.belkin.com/images/product/F5D8055/STD1_F5D8055.jpg) it looks quite cool if that's any consolation Very nice of you to say so.. [ ] wasnt the reason i bought it Title: Re: Windows 7 Help Please! Post by: rex008 on November 23, 2009, 11:23:39 PM Probably worth checking the power management on the device is switched off. I'm currently on a Vista machine and can't remember if it's the same, but if you go to Device Manager (in control panel), find the USB adaptor in the list, double click it, go to the Power Management tab, and make sure "Allow the Computer to turn off this device to save power" is not checked. Fairly common cause of USB device problems.
Title: Re: Windows 7 Help Please! Post by: Cf on November 24, 2009, 01:25:54 AM Nope nothing new like that :S Have just spent half hour rearranging the room so we can just connect it with ethernet cable. Will be a short term solution. Thanks for your help Should be a long term solution if it's a desktop PC. Wireless is great for laptops and phones, but a cable always seems faster and more stable to me. |