In case u didn't know, regarding the recent 'WPT London poker classic' held at the palm beach casino, £200 was taken from every buy- in to go towards the tournament staff. So only £4800 went towards the prizepool from every player. It was told to the players that this was the case and that the money was taken to go to the tournament staff. This is a common practice in the U.S and is considered to be a service charge, therefore many players do not leave an additional tip when they win because they consider the percentage taken out to be sufficient, it is similar to going to a restaurant  and receiving the bill with a service charge added, it is considered perfectly acceptable to not leave anything additional for the waiting staff. 
This is not a bad system for the dealers because it guarantees them a certain amount of money without having to gamble on the generosity of the winning players.
The problem that has arisen is that out of the 40 members of staff who worked on the the tournament the whole £34,400 that was taken was  Of whom only 2 or 3 actually worked on the tournament, the rest were working in other areas. None of the recipients dealt a single hand of poker, they were brought in from Vegas to help run the tournament and bring players to the cash games. They did not do anything that anyone with 4-5 years of poker room experience could not have done themselves. 172 runners is not at all impressive and the cash game action was no better than an average night at the palm beach.
Obviously all the players were under the impression that the money taken out was going to ALL the tournament staff, so did not feel the need to leave anything additional. Out of an £800,000 prizepool £2300 was left for the dealers to split between 30 for 5 days work. On receipt of their winnings certain players actually commented on the fact that they didn't feel it necessary to leave a tip when money had been taken out already.
The man in charge of organising this poker tournament and who is ultimately responsible for this injustice is SIMON TOMSETT (poker manager for the palm beach). When certain dealers asked him where the money was going, he told a bold faced lie and said it was for the dealers, even going so far as to say (when caught out) "keep it quiet because I don't want the dealers to let me down on my next event" the English poker open. And after the event simply said "sorry guys, I'll try and sort you out next time". 
Dealers beware of working at certain premises where underhand activities are going on and make sure you know the arrangements of how you are to be paid prior to starting work.
Players please be more aware and vigilant to any activities that preside over your tournament prizepool. You don't have to stand for it. The dealers need your support.

Please pass this message on to anybody and  everybody who may have been involved or may be interested.