Greg.....I've been fighting a loosing war with cheats at Gala for years.
It is without doubt the most infested casino in the uk.
Most poker players know who the cheats are, and I suspect so does the casino staff and managment.
The cheats are under the illusion that cheating is part of the game.
As I've recently said to a few of them, If ever I got cought cheating [ that, will never happen....I'm too good.. lol ] the shame of it would keep me at home forever,but they just laugh it away,as if, ahh well, never mind be more carefull next time.
We have lost quite a few players because of cheating, but the casino seem to listen to players who give them ' ACTION 'on the house games, rather than players whom they know to be honest and trustworthy.
The answer...dont know... but must rest with the casino.