Tikay,

SORRY, you had a miserable experience at this year's Harbour Lights Festival.
Myself (Campbell Dickson - Club Director) and Gar-young Tang ( Card room Manager) honestly try to give poker players the games they want in the environment they demand.

1. Gar-young did hold her hands up regarding the structure for Thurs £300 Freezeout and O.K. lesson learnt.

2. The card room were not shy in recommended player cancellation this week.  Those not cancelled were told they were on a " dog's chance".

3.  The guy who is "unwell" is known in the poker community, which I thought was really inclusive and his language is compulsive.  He was spoken to and responded in kind.

4.  The 'electronic device ' notice is relevant to the casino proper - we do treat the poker room as a separate entity and as the majority of our players request to use electronics etc we allow the use of them if it does not interfere with the game.

5.  The Rendezvous card room advertise which tournaments are dealer dealt and for any tournament where the buy-in is £200 or more we will provide dealers.
Any charges made for entry into our  competitions are reasonable if not better than the majority of card rooms in the U.K.

6. Other than yourself there were no complaints from any other player in the tournament taken to Gar-young. If we look at this from another perspective, the following days competition contained over 70% of the previous night's field.  Also, 90% of our main event field had played over the week.  In principle we agree that poker is a  'gentleman's' game and we endevour to achieve  and maintain this goal.

Finally, I support Gar-young as a T.D. without comparison and hope that you make this a trial separation and not a divorce.

Campbell Dickson