one for the techies - TV remote

[I KNOW IT]

Strange that link doesnt work, what it basically said was a lot of people having problems with LG and their customer service is crap.
still searching though

[Claw75]

I'll ring their customer services when it's open again in the morning. 

I take the point about getting a discount on the display model.  We did ask and were refused, but to be honest it was a very good price anyway (as it's an older model), and we got a good deal with a stand and a home cinema system at a good price, so I was happy with what I paid for it, which is the main thing.

[wader leg]

I have an LG telly with a video/dvd player and if the dvd player remote is being used then the telly remote won't work,

[kinboshi]

I'll ring their customer services when it's open again in the morning. 

I take the point about getting a discount on the display model.  We did ask and were refused, but to be honest it was a very good price anyway (as it's an older model), and we got a good deal with a stand and a home cinema system at a good price, so I was happy with what I paid for it, which is the main thing.

If it doesn't work properly though, you are entitled to a full refund for the television - irrepsective of whether or not they gave you a good deal on the other stuff.    You might be able to live without a fully functioning telly/remote now, but it'll become an issue down the line.

[Claw75]

I'll ring their customer services when it's open again in the morning. 

I take the point about getting a discount on the display model.  We did ask and were refused, but to be honest it was a very good price anyway (as it's an older model), and we got a good deal with a stand and a home cinema system at a good price, so I was happy with what I paid for it, which is the main thing.

If it doesn't work properly though, you are entitled to a full refund for the television - irrepsective of whether or not they gave you a good deal on the other stuff.    You might be able to live without a fully functioning telly/remote now, but it'll become an issue down the line.

yep - it's all under guarantee obviously - happy just to get the remote fixed - don't really want a refund on the telly because I like it!

[ACE2M]

just in case, we have a remote with 'tv' and 'vcr' seperate buttons to switch between the two. if there is a tv button, try pressing it.

spent a fair amount of time shaking our remote thinking it was knackered so worth mentioning just in case.