Changing Virgin Flights

[77dave]

Does anybody know the best and cheapest way to change dates of booked return Virgin flights while in Vegas.

I have just tried to change online but with no joy.

Is there a way to do it online or do I need to go to the airport to do it or is there a number to phone??

Thx

[Laxie]

Tried doing a search for you, but says you must go here to sort yerself:

https://www.virgin-atlantic.com/en/us/manageyourflights/updatebooking/index.jsp

[Simon Galloway]

Does anybody know the best and cheapest way to change dates of booked return Virgin flights while in Vegas.

I have just tried to change online but with no joy.

Is there a way to do it online or do I need to go to the airport to do it or is there a number to phone??

Thx

Jim, drive to the airport and ask at the Virgin desk.  Even on a non-flex ticket I am led to believe they will help, particularly if they flight you want to move to is empty or away from is busy...

[Karabiner]

I just phoned them up and they changed my flight for a fairly nominal fee(under $100 I think) but that was in 2005.

[Simon Galloway]

I just phoned them up and they changed my flight for a fairly nominal fee(under $100 I think) but that was in 2005.

You were lucky   When I phoned them up, it took about 30 minutes, at the end of which my 'nominal fee' was 3300 pounds.  "Shall I go ahead and make those changes for you now sir?  Sir?  Sir?  Click....."

[Karabiner]

I just phoned them up and they changed my flight for a fairly nominal fee(under $100 I think) but that was in 2005.

You were lucky   When I phoned them up, it took about 30 minutes, at the end of which my 'nominal fee' was 3300 pounds.  "Shall I go ahead and make those changes for you now sir?  Sir?  Sir?  Click....."

That was just for altering the return flight home from LV, not a complete ticket change. £3300

[RioRodent]

Not entirely relevant to OP, but another example of Virgin's methods... and may be of interest to anyone hoping to get an upgrade -

On my return from Vegas in May, I enquired at the check-in about getting a Premium Economy upgrade using airmiles....

Me: "I would like to upgrade to Premium Economy using some of my airmiles."
Check-In dude: "Yes Sir, let me just check which fare you have."
Tap, tap, tap on keyboard...
Check-In dude: "Sorry Sir, you have an 'x' class ticket, this is non-upgradeable, you need a 'y' or better ticket."
Me: "I just booked online, I put in my dates, it gave me a price, I paid it... no one askes if you want 'x' or 'y' or whatever."
Check-In dude: "No, you have to request a flexible ticket."
Check-In dudess: (who has also been tapping a keyboard) "We do have one PE seat left, if you would like to pay £289 we can upgrade you."
Me: (looking at Check-In dude) "But, but you just told me my ticket was non-upgradeable??"
Check-In dude: "That's right Sir, not with airmiles... however, you can pay for an upgrade."
Me: (whilst thinking, "GFY!!") "It's OK, I'll sit with the poor people, thankyou for your time... have a nice day now."

Now, on my return home I decide to see how much I can save by booking an upgradeable ticket... here is an example (current prices on VA website... Note: this was back in June) -

14 - 22 Oct 2008
Economy Lowest: £591.60 + 2000 airmiles 'x' class (£659 cash only)
Econony Flexible: £1679.60 'y' class (not available as 'miles + money')
PE Lowest: £1358.60 'x' class

So if I want to be able to upgrade on the return leg, I need a flexible ('y' class) ticket... which will cost over £1000 more than the cheapest fare plus 10,000 airmiles... or for £300 less you can just book and go bothways PE!!!

Bargain!!!

[Simon Galloway]

Simon[/url] Galloway link=topic=35945.msg780437#msg780437 date=1218448122]

I just phoned them up and they changed my flight for a fairly nominal fee(under $100 I think) but that was in 2005.

You were lucky   When I phoned them up, it took about 30 minutes, at the end of which my 'nominal fee' was 3300 pounds.  "Shall I go ahead and make those changes for you now sir?  Sir?  Sir?  Click....."

That was just for altering the return flight home from LV, not a complete ticket change. £3300

Something of a co-incidence that the 3300 was the same as the full price on the website that day also.  I asked if my admin fee was basically 'buy more tickets' but was assured for that delightful price it wasnt a new ticket, just an admin charge.  I started asking why the admin charge wasn't a fixed amount then, but I was already bored with the guy and had wasted half an hour of my life with him already.

When I told others of my woe, they assured me that regardless of flex/non-flex, the desk at mccarran would normally sort it out for a 50 admin fee.  So I still haven't managed to change flights myself yet, but plenty of others have had success doing so.

I have a more flex schedule in line for my next trip in Oct, so no doubt will find out first hand what the airport desk experience is like...