On Thursday evening I decided to try and qualify for tonight's 35k gtd on crypto, duly qualified on the stt and went to check I had been registered, shock,horror my name has not been added to the list of entrants. I have a quick look around and find I have been added to next weeks 35k gtd even though the registration was not open until today.
E Mailed Betfair support, they wanted the torney number etc, said dont bother leave it as it is, and once again went to try and qualify for tonights event, I have qualified again around 30 mins ago and this time it's not regisitered again on any of them.
Anyone else had similar experience
Sort of but with Blue Square - I bubbled at Luton and the prize was an online comp with only 18 runners and a good prize pool. I did all the right things and the y confirmed my entry only to find on the day that I was not entered. They had put me on another comp with loads of runners and a smaller prize pool. I complained, they promised to get me in to a similar comp so I could get a fair crack at the whip - they did nothing, I was disappointed because they didn't look after me and I had a 10% agreement with another player from Luton who cashed so i lost out twice!
When you're complaining by email it just doesn't have the same affect
Author