I am not sure why it's last laugh on William Hill really? You got your money back, well done, but really last laugh on William Hill?
Also, I hear all these stories on people not being able to get X amount of money of horses, football and dogs, but I have never had a problem online and I have bet upto £600 on a single horse and £4k on football. Not a problem, although a slight annoying one when something was up with the betting when I was attempting to 'pinch' money, think it was more technical than anything.
Matt asked why shops are not closed? You still have the odler generation who don't want to use the internet, those who go into bookies to perhaps socialise & the main one is that people are going in there to get their thrill on the machines, there is still plenty to be made in those shops. But after 7pm these days, William Hill is empty in my local when I pass by.
My question here is probably why Betfred isn't closing shops? I have been into plenty of Betfred's around the UK and never been in them and they have anywhere near the number of punters a WH, LB or Corals have.
Just a brag on my part, stopped playing the machines for other 2-3 months now!

Because by limiting my requested bets to bugger all, I was forced into a different tack and got lucky. Therefore, my £1600 became £2560 instead of £0. Do you see why I had the last laugh now?
I am going into the shop on Thursday, and I will get the manager to ring up and query what my live betting limits are nowadays and will report back here. 5 years ago it was £2k without a phone call but I am willing to bet that it is now £500. I may be wrong. We shall see...
To be fair, the money hit my bank the very next day (Monday), so happy enough with that. Just to give balance.
I just see it as you getting lucky, rather than having the last laugh.
They are hardly going to give up their policies tbf.