Bouncing emails help

[edgascoigne]

Evening all,

Hoping to call in a little help from the good people of Blonde!!

I want my email signature to be in HTML for two reasons: (I) it will enabled hyperlinked banners that link through to a relevant page (ii) including HTML in there auto-produces a sign off image from the company I represent's internal system.

This is great, in theory, but as far as I'm aware I can't include banners from an iPad? The image produced by (ii) would suffice for mails from iPad but....

...when I contact some addresses with my 'rich' signs tyre I get a 552 message showing the email has been bounced.


Anyone out there able to give a hopeless techie sort a little help?!

[rfgqqabc]

I'm having a bit of a punt here. Is it typical to include these signatures? Is it just that the companies have filters? Or are you sending the personal email addresses?

[Longines]

552 is usually 'message too large'. Must be one hell of sig image as i haven't recently come across a mail server that chokes on anything smaller than 10MB?

[edgascoigne]

Adam - it's weird, it bounces from godaddy reg'd accounts. Maybe others in time but would obv rather understand the problem/solution than trial and error the whole time!

Longines - ah. Can't think it would be that big - it's just a JPEG with a click through to a website. Let me duplicate it tomorrow and post the exact message here

Thanks chaps

[Jon MW]

How many people do you think click on a link in a HTML signature?

i.e. you might think it's a good idea, but how likely are you to achieve your actual aim?

[edgascoigne]

How many people do you think click on a link in a HTML signature?

i.e. you might think it's a good idea, but how likely are you to achieve your actual aim?

It's tough to say. Essentially the company furnish us with a choice of various banners/click-throughs that can be used, each being focused on a different area/opportunity. The idea would be to anticipate the customer's (personal contacts/referrals) perceived needs/motivators and select accordingly - eg. for someone with young children I may include a banner linking to further information about the Junior ISA product, for someone older and getting towards retirement I may include a link to Retirement Planning alternatives to a Pension.

In theory this may stimulate some interest, but I take your point.

Even aside from this there is the professionalism and perception point of a good-looking signature I feel.

Error message below:

Server refused mail at END OF DATA - 552 5.2.0 EDTa1n00G0xgfBq01DTawi IB212 msg rejected as spam

I am a technology !!

[Longines]

Looks like the receiver's email server thinks it is spam. If you send them a plain text email is it received?

[iangascoigne]

   Contact your companies Marketing team or IT department.