t'internet

[boldie]

that looks like the same Netgear modem I have model is DG834G The netgear guys will probably get you to completely reset it..that's what they did with mine...it solved my problem but I just haven't got round to securing my connection yet.

I would call Netgear cust support. Those guys are pretty much on the ball.

[Longines]

One of the worst producers of electrical noise is powe supplies - e.g. that black thing you've got jammed right up against the router...

Try moving the router as far away as possible from other electrical devices. The Netgear DG834 also runs incredibly hot. If you've lost the white plastic feet it came with, use blutac/sellotape/anything to get it standing upright.

If you have a Windows PC that is connected via that router and is/can be left on for long periods at a time, consider installing Router Stats 3.1 on it from http://www.vwlowen.co.uk/internet/files.htm. It'll track and graph your noise margin and attenution which will help determine if the line stats fluctuate over time or whether it's jsut crap all the time.

[TheChipPrince]

Problem - folks have decided to switch over from aol to BT, step-dad installed the BT home hub over the weekend, which then me on a PC upstairs, and my sis on her laptop should both be able to connect to using our Netgear adapters...

So, i try and connect, enter the password he's set-up etc, the small computer icon by the clock on the taskbar says 'connected' and signal strength 'excellent', but when I double click the internet explorer icon, or firefox, or any poker icon, it instantly comes up with 'cannot connect to server'

From memory (am at work), on the properties tab, where it shows the bytes/packets sent & received it has '0' on the received column...


My knowledge of networking is very basic, any ideas?

[boldie]

Problem - folks have decided to switch over from aol to BT, step-dad installed the BT home hub over the weekend, which then me on a PC upstairs, and my sis on her laptop should both be able to connect to using our Netgear adapters...

So, i try and connect, enter the password he's set-up etc, the small computer icon by the clock on the taskbar says 'connected' and signal strength 'excellent', but when I double click the internet explorer icon, or firefox, or any poker icon, it instantly comes up with 'cannot connect to server'

From memory (am at work), on the properties tab, where it shows the bytes/packets sent & received it has '0' on the received column...


My knowledge of networking is very basic, any ideas?

is it working fine down the stairs? Again, I would call Netgear cust support..those guys can probably sort it out for you, sounds to me like it's connecting to the router but not beyond that..the netgear guys will talk you through your router page (mine was 192.168.0.1) and get the right stuff to connect in there.

[jizzemm]

BT home hub is the devils work......

[TheChipPrince]

Problem - folks have decided to switch over from aol to BT, step-dad installed the BT home hub over the weekend, which then me on a PC upstairs, and my sis on her laptop should both be able to connect to using our Netgear adapters...

So, i try and connect, enter the password he's set-up etc, the small computer icon by the clock on the taskbar says 'connected' and signal strength 'excellent', but when I double click the internet explorer icon, or firefox, or any poker icon, it instantly comes up with 'cannot connect to server'

From memory (am at work), on the properties tab, where it shows the bytes/packets sent & received it has '0' on the received column...


My knowledge of networking is very basic, any ideas?

is it working fine down the stairs? Again, I would call Netgear cust support..those guys can probably sort it out for you, sounds to me like it's connecting to the router but not beyond that..the netgear guys will talk you through your router page (mine was 192.168.0.1) and get the right stuff to connect in there.

Yes on the 'main' computer it works absolutely fine...

[Suited_Jock]

whilst connected to the wireless are you able to see the router? goto start then run then type in 'cmd' without the dashes hit OK

Black box pops up type in 'ipconfig /all'

Your ip address should be 192.168.x.x where x is a number e.g. 1.7

There will be another address called default gateway............................. 192.168.1.1

or similar

take these numbers which should be in the same format and type in

ping 192.168.x.x

*where x.x is the numbers under default gateway..

It should either give you a reply or say connection timed out..

Also try typing in

ping www.google.com

see if that gives you a reply or times out