Nuisance Calls

[DungBeetle]

Anybody know who you can actually complain to about nuisance calls?  I've received at least one call a day from a company called Verso Group Ltd, wanting to do a survey.  The first few times I politely declined, but since then when I ask to not be called again they just hang up and call the next day.  It's from an overseas call centre, so on Friday I called the UK head office and complained and they said they would pass the matter onto "compliance".  Today they called me twice in an hour.  Seemed as if it was almost to prove a point.

What are my actual rights here - is there a regulator that can sort them out?  Anyone else get bothered by them as there seem to be a few complaints out there when you google the number?

I know cold calls are part and parcel of modern life, but multiple daily calls are surely harrassment.

[vegaslover]

Try registering with TPS

I did this and cold calls went down 90% within a month

[DungBeetle]

Cheers - will give that a go!

[verndog158]

dont even have to register, well you can, but just tell them you are registered with it, and they often hang up very quickly!!

[Kmac84]

TPS is a load of nonsense. 

I am ex-directory and registered with TPS and the number of unwanted calls I get is on average 5 - 6 per day.  I don't know who passes my information on as I always opt out of marketing but it seems some companies don't take heed of that. 

I also worked in a job before for a very short period when people often advised they'd want removed from the caling list when this was passed up the chain of command the answer that came back was that data was expensive to buy so they never liked to take the name of the list.  I also think when names are "taken off" they are then re-sold. 

It's disgusting.  The calls I get vary from debt advisory to window and door scrappage schemes. 

[Ironside]

someone i know fell out with a group of people so went onto a cpl of online marketing sites and registered new accounts and filled in some surveys in those people names with there phone numbers problem theyare having just now with calls is unreal and they arent able to change there landline number without going through a disconnect and reconnect which is quite expensive

[ripple11]

Try registering with TPS

I did this and cold calls went down 90% within a month

Agree, ...we have TPS at work and home and it works well.
Also have a BT blocking service at home for individual nos we choose.

[Jon MW]

Companies can get fined a lot for not complying with TPS.

A lot won't particularly bother though - more because of the hassle than the cost - but that's why they often will quickly go if you mention it.

Also worth mentioning that TPS is only for sales calls, so if a company is genuinely doing market research and surveys it isn't applicable.

[RED-DOG]

Arrange to have the survey when your out, if they happen to call when you're in, tell them that you don't want it. Rinse, repeat.

[leethefish]

I sometimes say hold please and put the phone next to the TV and just leave it there

[Tonji]

I sometimes say hold please and put the phone next to the TV and just leave it there

ha, just used this & played