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Author Topic: Natwest  (Read 12862 times)
snoopy1239
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« Reply #60 on: November 02, 2008, 06:08:13 PM »

Does anyone know how to get out of this cycle of charges and why they are continuing to charge me?
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redsimon
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« Reply #61 on: November 02, 2008, 06:21:33 PM »

Close account?
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zelda
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« Reply #62 on: November 02, 2008, 06:21:37 PM »

HSBC?
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redsimon
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« Reply #63 on: November 02, 2008, 06:22:33 PM »

Nat west I think
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zelda
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« Reply #64 on: November 02, 2008, 06:23:53 PM »

Each time you go overdrawn they charge you - you could have 3 different debits of £10 each and they charge you 3 times - call them and ask for a breakdown of all charges to your account in the last 5 years because you want to go through legal channels to reclaim them - see what they say...
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snoopy1239
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« Reply #65 on: November 02, 2008, 06:24:35 PM »

HSBC?

Yes, Natwest. They keep charging me and I don't know how to make it stop.  Cry
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boldie
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« Reply #66 on: November 02, 2008, 06:27:48 PM »

this timeline confuses the crap out of me;

"29 Aug 2008 - £28 paid out

I ring up, they say this for going into the red. I argue, to no effect, and transfer £28 into the account to put me out of the red and back up to 0. They make no mention of any future fines.

I put £200 into my account to cater for any future fines.

30 Sep 2008 - £28 paid out

I ring up, they say this is for going into the red from my previous charge. I argue the toss again, but ultimately to no avail. They make no mention of any future charges.

This surely must be an end to the charges now as I have put £200 into the account to stop that charge taking me into the black...

31 Oct 2008 - £28 paid out"


you put 200 in to the account and that pays for the original (2nd actually but OK) 28£ charge, right?

Then what is the £28 charge on 30-09? A charge for going into the red on a charge they made because of a charge they nullified?

Tell them you'll fight all the charges, write them a letter.

And stop F'ing about and close the account FFS.
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ripple11
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« Reply #67 on: November 02, 2008, 06:32:48 PM »


 Go into a branch and speak to a  customer services manager.
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snoopy1239
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« Reply #68 on: November 02, 2008, 06:34:29 PM »


Then what is the £28 charge on 30-09? A charge for going into the red on a charge they made because of a charge they nullified?


Tell them you'll fight all the charges, write them a letter.

And stop F'ing about and close the account FFS.

Yes, that's exactly what it is. What the one on 31st October is though I have no idea, but I fear they're going to get me again next month too!!!

I can't close my account at the moment because I have standing orders, pending income, etc.
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zelda
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« Reply #69 on: November 02, 2008, 06:40:43 PM »

Go to online banking to see exactly what your balance was at the times of charges...
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snoopy1239
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« Reply #70 on: November 02, 2008, 06:50:36 PM »

Go to online banking to see exactly what your balance was at the times of charges...

1st charge = 0
2nd charge = £200
3rd charge = £172
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boldie
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« Reply #71 on: November 02, 2008, 06:53:12 PM »


Then what is the £28 charge on 30-09? A charge for going into the red on a charge they made because of a charge they nullified?


Tell them you'll fight all the charges, write them a letter.

And stop F'ing about and close the account FFS.

Yes, that's exactly what it is. What the one on 31st October is though I have no idea, but I fear they're going to get me again next month too!!!

I can't close my account at the moment because I have standing orders, pending income, etc.

I would go into the bank and have a chat with the manager.

Move everything else to another account...
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bolt pp
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« Reply #72 on: November 02, 2008, 06:56:41 PM »

Close account?

lol you'd think so
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zelda
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« Reply #73 on: November 02, 2008, 06:57:11 PM »

How many debits went out whilst you were in the red?
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sovietsong
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« Reply #74 on: November 02, 2008, 07:00:34 PM »


Then what is the £28 charge on 30-09? A charge for going into the red on a charge they made because of a charge they nullified?


Tell them you'll fight all the charges, write them a letter.

And stop F'ing about and close the account FFS.

Yes, that's exactly what it is. What the one on 31st October is though I have no idea, but I fear they're going to get me again next month too!!!

I can't close my account at the moment because I have standing orders, pending income, etc.

moving accounts is much easier than you think, you can get all your direct debits and standing orders by filling in a form.  Natwest are appalling.
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In the category of Funniest Poster I nominate sovietsong. - mantis 21/12/2012
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